Forrester

Why Read This Report

The banking sector in the Middle East is one of the fastest-growing markets in the world. Intense competition and pressures on profitability are driving banks to invest in technology to support a more customer-centric approach. Banks in the region are broadening their IT investments from pure core banking systems to more advanced solutions that drive differentiation via increased operational agility and improved customer intimacy. But the Middle East banking sector remains relatively immature and highly dynamic — challenges include increasingly strict and frequently changing regulations, a shortage of IT skills, and lack of change management expertise and experience. This report identifies the key trends driving growth across the Middle East and the likely impact those trends will have on IT investments for banks in the region. Vendors must understand these trends in order to take advantage of regional opportunities and avoid costly mistakes.