Why Read This Report

Forrester evaluated 11 leading business process management (BPM) suite vendors against 148 criteria reflecting the requirements of business process professionals running large-scale BPM programs. We found that Pegasystems and Appian lead the pack with the best overall combination of modeling, design, and development features for business and technical roles driving process improvement. IBM, Software AG, and Savvion are also Leaders with competitive products that offer industry-leading development environments and improved tools for business stakeholders. Additionally, Lombardi and Metastorm fall into the Leader category, with impressive collaborative process design environments and Web 2.0 features. Oracle, Global 360, HandySoft, and Fujitsu are Strong Performers with compelling products that have their own unique strengths.
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TABLE OF CONTENTS

  • BPM Finally Delivers On Its Promise
  • Business Process Management Suites Evaluation Overview
  • The Forrester BPM Suites Wave Reveals A Shakeup In The BPM Suite Landscape
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

TOOLS & TEMPLATES

  • Models & Calculators:

    BPM Adoption Is Strongest In The Hardest-Hit Sectors

  • Models & Calculators:

    Recession Drivers Fuel Demand For BPM Suites

  • Best Practice Assessments:

    Who's In The BPM Driver's Seat

  • Best Practice Assessments:

    Evaluated Vendors: Product Information And Selection Criteria

  • Vendor Selection Aids:

    Forrester Wave™: Business Process Management Suites, Q3 2010

 
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