For Infrastructure & Operations Professionals

The Forrester Wave™: Disaster Recovery Services Providers, Q2 2010

IBM, HP, SunGard, And ICM Lead, Verizon Close Behind

Why Read This Report

In Forrester's 64-criteria evaluation of disaster recovery services providers, we found that IBM, HP, SunGard, and ICM led the pack due to their best-in-class core disaster recovery services and vision. Verizon trailed closely behind, with the largest market share and a strong consulting arm. CAPS Business Recovery Services, a regional player offering work-area recovery and colocation services for IT recovery, greatly improved its strategy and current offering scores since the last update of this Forrester Wave.
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  • Resiliency Is A High Priority As Tolerance For Downtime And Data Loss Lowers
  • Disaster Recovery Services Providers Evaluation Overview
  • Vendors Improved Platform Support And Advanced Recovery Capabilities
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents


  • Vendor Selection Aids:

    Evaluated Providers: Vendor Information And Selection Criteria

  • Vendor Selection Aids:

    Forrester Wave™: Disaster Recovery Services Providers, Q2 '10