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For CIO Professionals

The Forrester Wave™: Enterprise Social Platforms, Q3 2011

IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field

August 24, 2011

By Rob Koplowitz with Matthew Brown, Joe Dang

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Why Read This Report

In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and long-range strategy. Microsoft has added substantial social functionality to its SharePoint platform. Atlassian launched forward, broadening its core wiki offering, while Socialtext executed on its pioneering vision around capabilities like microblogging. Giants Cisco and OpenText are looking to get in on the action by extending their enterprise footprints. Content and collaboration professionals should use this report and associated spreadsheet tool as a starting point for evaluating how these vendors' products fit with their particular requirements.
Tags: Application Strategy & Selection, Enterprise Collaboration, Enterprise Web 2.0, Information Management, Packaged Applications, Sourcing & Procurement, Sourcing Strategy & Execution
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TABLE OF CONTENTS

  • Collaboration And Innovation Goals Drive Social Technology Investments
  • Enterprise Social Platforms Evaluation Overview
  • Early Risks Pay Off And Drive Vendor Differentiation
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

TOOLS & TEMPLATES

  • Vendor Selection Aids:

    Evaluated Vendors: Product Information And Selection Criteria

  • Vendor Selection Aids:

    Forrester Wave™: Enterprise Social Platforms, Q3 '11

 
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