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For Application Development & Delivery Professionals

The Four Decision Factors For Open Source Enterprise Content Management

August 05, 2009

By Stephen Powers with Jeffrey S. Hammond, Matthew Brown, Peter Schmidt

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Why Read This Report

Open source enterprise content management (ECM) initiatives are common in small and medium-sized businesses (SMBs) or in department-level projects. Yet information and knowledge management (I&KM) professionals in major enterprises have started to consider how they can leverage open source ECM to cut costs. Will low-cost open source ECM licenses lead to lower total cost of ownership (TCO) than commercial alternatives? This report finds that open source best serves business content rather than transactional or persuasive content. Thus, I&KM pros must consider three additional factors when estimating TCO and deciding whether or not to use open source ECM: support, available resources, and product maturity.
Tags: Application Development, Application Infrastructure Technologies, Application Strategy & Selection, Cost Control, Decision Making, Enterprise Content Management, Enterprise Content Management Suites, Information Management, IT Budgeting & Forecasting, Packaged Applications, Sourcing & Procurement, Sourcing Strategy & Execution, Tech Sector Economics, Technology Pricing & Licensing, Technology Product Strategies
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TABLE OF CONTENTS

  • Organizations View Open Source As A Tempting Alternative
  • Open Source ECM Decisions Must Consider More Than Just Low-Cost Licenses
  • Use The ECM Decision Framework When Considering Open Source

  • RECOMMENDATIONS

    Consider Four Factors When Evaluating Open Source ECM
  • Supplemental Material
  • Related Research Documents
 
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