Forrester

Why Read This Report

Human resource (HR) departments want application development and delivery leaders to define standard job titles and descriptions, but emphasizing titles and descriptions over the value each individual can add creates barriers. By understanding and emphasizing the six core functions app dev and support teams deliver — leadership, analysis, design, development, quality, and release — app dev leaders can put job titles in their rightful place: secondary to the roles people play and the work they have the potential to deliver. Begin emphasizing functions and roles — not titles — to boost teamwork and improve success.