Why Read This
The business/IT divide still exists in many organizations, and bridging that gap is difficult if you can't demonstrate the business value your teams deliver. It's past time to transition from old-fashioned "on time, on budget" metrics to measures that matter to your business' bottom line. Do you invest your scarce resources in work that delivers the most business value? Do you deliver high-quality solutions that boost business results in the form of increased revenue, new customers, or faster processing speed? Are your teams as fast, efficient, and effective as possible? Your business partners want to know. Answer them through a targeted set of business-value-driven metrics to show your partners what you're made of.