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With mobile banking gradually starting to displace online banking for the most frequent interactions like balance checks and simple transfers, the time is right for eBusiness executives to start using mobile banking as an inbound marketing and sales channel. To make use of the full potential of the channel, banking eBusiness and channel strategy executives should go beyond the simple product campaigns, product pages, and calculators that some pioneers have already implemented and start experimenting with time- and location-triggered insurance, savings, and loan offers..
Tags: Banking, Customer Experience Management, eCommerce, Emerging Media, Emerging Methods, Financial Services, Interactive Marketing Strategy and Process, Mobile Advertising, Mobile Banking, Mobile Channel for Consumers, Mobile eCommerce, Mobile Marketing, Mobile Web, Multichannel Customer Experience8
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