Forrester

Why Read This Report

Apple has proven adept at diverting the course of entire industries, their most recent shake-up being in the mobile device world with the iPhone. This visible diversion, which it surely is, has caused companies to wait intently for things to settle a bit. They sensed potential in the iPhone but were wary of its initial branding: iPod + phone. Cool? Yes. Business-ready? Maybe. To be ignored? Definitely not. Almost two years later, it's obvious now that the iPhone has become a viable business handset, overcoming initial concerns over security, management, and expected functionality, spurring many firms to place the iPhone on the "supported" list of mobile devices.