About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Tim serves Application Development & Delivery Professionals. He leads Forrester's research on intranets/employee portals and the emerging next-generation information workplace, as well as portal server technologies and globalization practices, including machine translation. Tim also covers web content management and Microsoft SharePoint as a content and collaboration platform.
Tim comes to Forrester with a powerful combination of experience in teaching, advising, and software marketing and strategy. Most recently, he was director of international marketing and strategy for FatWire, a leading WCM provider, where he managed all marketing, competitive intelligence, and vertical market programs outside of North America. Earlier, Tim was a professor at the University of Rochester and New York University.
Tim has a B.A. in political science from Oregon State University and a Ph.D. from the Humanities Center at Johns Hopkins University.
Seven Tenets Of Effectively Combating Fraud Costs
Fraud causes companies to lose money in many ways: They face losses due to chargebacks, unrecoverable transfers, and unnecessary shipping costs; and spend extensive time and resources investigating...

As Leaders, BWise, MetricStream, IBM OpenPages, And RSA Archer Continue To Push The Envelope
Innovation among top enterprise GRC platform vendors has kept up an impressive pace as vendors aim to stay one step ahead of their customers' own advancements in governance, risk, and compliance...

SaaS Values Are Established, And Vendors Move Quickly To Capture Market Share
Content security products enable organizations to protect against email- and web-borne threats, enforce acceptable use policies, and guard against data leak risks. SaaS delivery has been a game...
A Mature Space, IPS Is Still The Bulwark Of Network Security
An intrusion prevention system (IPS) complements traditional firewalls by inspecting the entire network packet looking for malicious traffic that is often invisible to Layer 3 firewalls. While...
Practical Steps To Start Uncovering And Treating The Hidden Risks In Third-Party Relationships
The growing reliance on third-party providers is an increasingly uncomfortable trend for security and risk professionals. Financial pressures and efficient delivery models create great incentives for...
Enterprise rights management (ERM) products enable organizations to provide persistent protection for valuable business documents, enhancing traditional information control capabilities. Because ERM...
Build/Buy Capabilities: The Mobile Security And Operations Playbook
There is an explosion of both corporate-owned and personally owned mobile devices in the enterprise. Mobility unleashes employee productivity, but it also opens the floodgates for security as well as...
Enterprises Accelerate Cloud-Based Message Archiving Adoption
To help meet regulatory requirements, ease eDiscovery burdens, and achieve a range of IT objectives, organizations increasingly leverage message archiving software-as-a-service (SaaS). In comparison...
Symantec And Websense Lead, With McAfee, RSA, And CA Close Behind
In Forrester's 94-criteria evaluation of data leak prevention (DLP) vendors, we found that Symantec and Websense led the pack. Both have comprehensive DLP suites with high levels of refinement, ease...
Six New Features And Capabilities Redefine PIM Architecture
Privileged identity management (PIM) is composed of password safes, sensitive entitlement management, and session recording and auditing. It's used primarily for managing system administrator...
Channel Partners Are Redefining Their Roles To Compete In A Changing Market
Japan is the second-largest IT market in the world after the US, and its channel ecosystem is increasingly becoming broader and more complex. This report provides vendor strategists with an analysis...

Autonomy, IBM, And Symantec Lead A Crowded Field
In Forrester's 90-criteria evaluation of message archiving software vendors, we found that Autonomy, IBM, and Symantec lead with mature products, strong eDiscovery capabilities, and an integrated...
In Forrester's 78-criteria evaluation of managed security services providers (MSSP), we found that IBM and SecureWorks led the pack because of flexibility, competency, and breadth of coverage. While...
Today's organizations face aggressive cost-cutting and efficiency pressures that drive businesses to consider cloud sourcing solutions. While the many properties of cloud services, such as...