Tim Walters, Ph.D.

Senior Analyst serving Application Development & Delivery PROFESSIONALS

Tim serves Application Development & Delivery Professionals. He leads Forrester's research on intranets/employee portals and the emerging next-generation information workplace, as well as portal server technologies and globalization practices, including machine translation. Tim also covers web content management and Microsoft SharePoint as a content and collaboration platform.

Previous Work Experience

Tim comes to Forrester with a powerful combination of experience in teaching, advising, and software marketing and strategy. Most recently, he was director of international marketing and strategy for FatWire, a leading WCM provider, where he managed all marketing, competitive intelligence, and vertical market programs outside of North America. Earlier, Tim was a professor at the University of Rochester and New York University.


Education

Tim has a B.A. in political science from Oregon State University and a Ph.D. from the Humanities Center at Johns Hopkins University.

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  • Vendor Management
  • Lutz Peichert
  • For Sourcing & Vendor Management Professionals

    Report:Unifying Vendor Management Activities

    How Procurement And Vendor Management Organizations Can Work Together To Effectively Manage Suppliers

    Effective vendor management is the combination of two sets of activities that are increasingly performed by two different organizations: procurement and vendor management organizations (VMOs). Both...

    • Downloads: 284
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Case Study: How Merck Cut Costs And Improved Value By Investing In Vendor Management

    Very few IT organizations have complete control over the corporatewide IT investments that are spent with external services providers. In Forrester's Forrsights Budget And Priorities Tracker Survey,...

    • Downloads: 440
  • For Sourcing & Vendor Management Professionals

    Client Inquiry:VMO Responsibilities

    What are additional roles/responsibilities of the VMO?

    • For Sourcing & Vendor Management Professionals

      Charts & Figures:Client Risk Tolerance Index

    • For Sourcing & Vendor Management Professionals

      Report:Strong Vendor Management Requires New Performance Measurements

      Focus On A Supplier's Market Performance, Not Just Its Delivery Performance

      The increasing importance of innovation and strong vendor management to most sourcing and vendor management (SVM) professionals is having a major effect on the dynamics of sourcing strategy. In...

      • Downloads: 550
    • For Sourcing & Vendor Management Professionals

      Client Inquiry:What Are The Dos And Don'ts In Setting Up A VMO?

      What are the dos and don'ts in setting up a vendor management office (VMO)?

      • For Sourcing & Vendor Management Professionals

        Client Inquiry:Vendor Segmentation For A VMO

        What is the industry framework for vendor segmentation for a VMO?

        • For Sourcing & Vendor Management Professionals

          Report:FAQs About Services Procurement Solutions

          How To Source VMS And MSP Solutions Today

          Forrester clients ask us many questions about services procurement software tools such as dedicated vendor management systems (VMSes) for contingent labor and broader services procurement tools for...

          • Downloads: 821
          • Rating:
        • For Sourcing & Vendor Management Professionals

          Report:Best Practices For Streamlining Sourcing Life-Cycle Governance

          Aligning Key Stakeholders With Sourcing Process Increases Value

          Forrester defines different generations of outsourcing capabilities within firms based on the level of experience. Companies starting on their outsourcing initiatives are defined as "first...

          • Downloads: 470
          • Rating:
        • For Sourcing & Vendor Management Professionals

          Report:Find Out How Risky Your Suppliers Are: Introducing The Vendor Viability Index

          This Report Is The First In A Series On Vendor Viability

          Today, third-party spend accounts for more than 70% of the total budget — everything except personnel costs. Sourcing and vendor management (SVM) professionals must make sure that they spend...

          • Downloads: 388
          • Rating:
        • For Sourcing & Vendor Management Professionals

          Report:Using Life-Cycle Governance To Create An Agile IT Portfolio

          Most smart sourcing professionals know that making smart sourcing decisions can result in a significant competitive advantage for their business. Yet in the face of rapid tech market changes,...

          • Downloads: 473
        • For Sourcing & Vendor Management Professionals

          Report:Aligning Vendor Management Responsibilities To Your IT Organization's Mandate

          IT Archetype Serves As The Foundation For Effective Organizational Alignment

          Although most companies understand the need for a more strategic vendor management office (VMO), many of these companies don't know where to organize their vendor management activities. Because...

          • Downloads: 514
         
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