About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Tim serves Enterprise Architecture Professionals. His research covers EA practice maturity, development, and evolution. In addition, his research includes IT planning and EA management software tools. He covers vendor offerings, adoption trends, and best practices. Tim’s research provides practical advice for EA leaders moving their practices toward a business-centered and strategic approach.
Prior to his current role, Tim was a researcher on the Enterprise Architecture team, where he interviewed and surveyed hundreds of EA leaders, technology vendors, and technology users while conducting primary and secondary research for research reports and consulting engagements. During this time, Tim studied and developed maturity models for Forrester's BT client group, most recently the Forrester Enterprise Architecture Maturity Model.
Tim earned his B.S. in business administration from Boston University's School of Management.
Social media will have an outsized impact on relationship-based businesses like investment firms, life insurers, and private banks. Some of these wealth management firms are piloting programs that...

Younger Consumers Prefer Online Chat, Websites, And Email
Purchasers Have Often Researched Through A Different Channel
Over the past year, 7% of US online adults have purchased an investment product. While the online channel is the most popular channel for researching, the in-person channel is the most popular for...
Younger Consumers Prefer Online Chat, Websites, And Email
Now more than ever, clients are using new channels to communicate with their financial advisors. Younger clients show a strong preference for communicating with advisors through digital channels like...

The Media That Each Of Our Nine Investor Segments Consumes
Forrester combines two dimensions that meaningfully distinguish individual investors — investable assets and self-directedness — to create nine discrete investor segments. Among other...
Use The Splinternet Engagement Index To Jumpstart Your Agile Commerce Strategy
This report, originally written for market insights professionals, includes content relevant to eBusiness and channel strategy professionals. Here's why: The golden age of the Web is over. The...

How To Reach US Investor Segments
Marketing leaders at financial services firms that serve US investors can benefit from Forrester's investor segmentation. The variables we've chosen are simple, usable, and memorable; the results...
Potential Adopters Are Younger, Secure Online, And Open To Ads And Advice
More and more US investors are opting to receive statements and other account communications online. But the numbers remain small: Just 22% of US investors have gone online-only for an investment...