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Tim serves Application Development & Delivery Professionals. He leads Forrester's research on intranets/employee portals and the emerging next-generation information workplace, as well as portal server technologies and globalization practices, including machine translation. Tim also covers web content management and Microsoft SharePoint as a content and collaboration platform.
Tim comes to Forrester with a powerful combination of experience in teaching, advising, and software marketing and strategy. Most recently, he was director of international marketing and strategy for FatWire, a leading WCM provider, where he managed all marketing, competitive intelligence, and vertical market programs outside of North America. Earlier, Tim was a professor at the University of Rochester and New York University.
Tim has a B.A. in political science from Oregon State University and a Ph.D. from the Humanities Center at Johns Hopkins University.
Vendors Move Toward Mature Service Offerings
If you think capture and imaging is old technology, you're correct; it has been around for more than twenty years. But there are still a lot of paper-based processes out there, and Forrester clients...

EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind
Mobile access to information has increased its importance in your work environment. Consider that two-thirds of your US and European workforce works remotely at least part time. Accessing...
Road Map: The Content Management Playbook
This report outlines the enterprise content management (ECM) road map for enterprise architecture professionals working on content management. An ECM road map that maps the ECM components to a time...
Google Docs Fills A Niche In Casual Content Support
More and more enterprises are supporting Google for email and calendar. Once deployed, organizations consider Google for additional applications, such as Google Docs. Google Docs provides a simple...
I find that enterprises continue to struggle under increasing volumes of varying types of content. Historically, you will see the enterprise architecture professionals take a product-specific...
What proportion of office workers' active work, work in progress, and projects is kept in strictly digital form versus strictly physical form versus both? How has the volume of these different...
Can you provide us an overview of consulting firms that are strong at working with companies to define their enterprise content management (ECM) strategy, including file archiving, content management...
Investments Refocus From Cost-Cutting Efforts To Top-Line Growth Initiatives
Forrester recently surveyed 252 content and collaboration (C&C) professionals with decision-making roles in enterprise content management (ECM) about their plans for the coming year. Their...

I recently joined the Content and Collaboration team at Forrester, and I was happy to see Forrester data showing that 53% of organizations are looking to expand, upgrade, or implement...
Executive Overview: The Content Management Playbook
Enterprises continue to struggle under increasing volumes of varying types of content. Historically, enterprise architecture (EA) professionals have taken a product-specific approach to their...
Creating governance programs that separately address structured (data) or unstructured (content) can be a daunting task for any organization. Most organizations are just now addressing the governance...
Find The Best Way For SharePoint And ECM Vendors To Coexist
The evolution of SharePoint's enterprise content management (ECM) functionality has created a quandary for organizations looking to implement an enterprisewide content management solution. Forrester...
Landscape: The Content Management Playbook
Information workers struggle under increasing volumes of varying types of content. Historically, enterprise architects have taken a product-specific approach to their enterprise content management...

EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind
In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four...
