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For Marketing Leadership Professionals

Top Social Computing Predictions For 2009 – A Social Computing Report

Experimentation Gives Way To Meeting Business Objectives As Social Computing Goes Mainstream

January 27, 2009

By Sean Corcoran, Jeremiah Owyang, Josh Bernoff, Steven Noble with Thomas Cummings, Zach Hofer-Shall, Emily Bowen

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Why Read This Report

With adoption of all Social Computing technologies increasing in 2008, brands will move beyond experimentation and focus on real business impact in 2009. New technologies will arise that allow platforms including email, the Web, and mobile devices to connect with communities. Brands will start to integrate social applications with traditional marketing campaigns and revise campaigns based on social feedback. As a result, we recommend that interactive marketers start efforts now, embracing listening platforms that help monitor brand while taking advantage of the recession to gain experience with social applications.
Tags: Customer Experience Management, Interactive Marketing Strategy and Process, Social Computing, Social Marketing, Social Media, Web 2.0
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