For CIO Professionals

Top Technologies For Your BT Agenda

    Why Read This Report

    In today's competitive environment, investing in business technologies is central to companies' ability to win, serve, and retain customers. Business execs know this, but they don't think that their CIO is positioned to help. CIOs must turn this around by crafting a business technology agenda, distinct from their IT agenda, that keeps both B2B and B2C customers at the center of technology decisions and provides a shared vision for the whole organization to rally around. This report provides CIOs with a framework for convincing business partners of the CIO's vital role and identifies the top technologies that customer-obsessed firms must master.
    US $ 499
    Become A Client

    Get objective, pragmatic guidance that helps you make tough decisions and succeed in a complex world. Contact us to learn more.

    Already A Client?
    Log in to read this document.

    TABLE OF CONTENTS

    • Your Firm's Mission: Customer Obsession
    • The Customer Life Cycle Is Your Guide To Customer Obsession
    • The Top Business Technologies That Power The Customer Life Cycle
    • RECOMMENDATIONS

      Use The Customer Life Cycle To Guide Continuous BT Agenda Planning
    • Supplemental Material
    • Related Research Documents