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For eBusiness & Channel Strategy Professionals

Trends 2011: Staffing And Hiring For eBusiness

eBusiness Leaders Who Struggle To Fill Open Jobs Can't Settle For Mediocrity

January 9, 2012

By Carrie Johnson with Andrew Benson, Myriam Da Costa

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Why Read This Report

Unemployment plagues the US, yet eBusiness and channel strategy professionals face a counterintuitive problem — hiring. They struggle to fill customer experience, IT, and business analyst roles. Plus, eBusiness leaders are in short supply. In this document we benchmark eBusiness team sizes by company size, worldwide employee base, and online revenue. We also analyze why some jobs are harder to hire for than others and give recommendations on how to build best-in-class eBusiness teams.
Tags: Customer Experience Management, Customer Relationship Management (CRM), Customer Service & Support, eCommerce, Interactive Marketing Strategy and Process, IT Management, IT Services, IT Talent Management, Outsourcing, Packaged Applications, Recruitment Strategies, Staff Development, Training & Succession Management
US $ 499
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TABLE OF CONTENTS

  • Understaffed Teams Plus Hard-To-Fill Positions Equal Chaos For eBiz Leaders
  • eBusiness Jobs: Bucking The Unemployment Trend

  • RECOMMENDATIONS

    Despite Hurdles, eBusiness Teams Can't Settle For Mediocrity When Hiring
  • Supplemental Material
  • Related Research Documents
 
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