Why Read This
Unemployment plagues the US, yet eBusiness and channel strategy professionals face a counterintuitive problem — hiring. They struggle to fill customer experience, IT, and business analyst roles. Plus, eBusiness leaders are in short supply. In this document we benchmark eBusiness team sizes by company size, worldwide employee base, and online revenue. We also analyze why some jobs are harder to hire for than others and give recommendations on how to build best-in-class eBusiness teams.
Tags: Customer Experience Management, Customer Relationship Management (CRM), Customer Service & Support, eCommerce, Interactive Marketing Strategy and Process, IT Management, IT Services, IT Talent Management, Outsourcing, Packaged Applications, Recruitment Strategies, Staff Development, Training & Succession Management