Forrester

Why Read This Report

Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human expertise can make the difference. HR departments already work closely with management to understand company goals and then automate HR processes to translate these goals into staffing needs, expected employee performance, and the skills and knowledge employees must have to meet these short- and long-term company goals. These processes result in greater HR efficiencies. Analytics, on the other hand, make HR departments more effective. Using analytics requires asking the right questions that address key organizational pain points and determining the metrics and best practices that will move the company toward greater productivity. This report will help guide HR professionals through these areas with a focus on analytics to support recruiting, performance, and learning.