Forrester

Why Read This Report

While it's very helpful to categorize the different online media touchpoints into groups such as earned, owned, and paid media, it's important to recognize that all of these touchpoints influence each other. In fact paid media in the form of advertising can play a role as a catalyst in social marketing while social marketing can play a significant role in influencing advertising results. Interactive marketers should start to integrate paid and earned media by: 1) using paid media to catalyze social applications; 2) using advertising campaigns as a springboard for paid media assets; 3) using social data to target, measure, and optimize display media programs; and 4) incorporating earned media from social programs into paid media content.