Forrester

For Enterprise Architecture Professionals

Report:PaaS Market Dynamics in China, 2012 To 2017

Platform-as-a-service (PaaS) is garnering attention and focus from multiple corners of the Chinese market as traditional IT vendors, independent software vendors (ISVs), telcos, and Internet...

• Downloads: 89
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For Infrastructure & Operations Professionals

Report:The Software-Defined Data Center Is The Future Of Infrastructure Architecture

Vision: The IT Infrastructure Playbook

Over the last two decades, IT infrastructure and operations (I&O) teams have been in a race with complexity. As business requirements have mounted, generations of technology have been implemented to...

• Downloads: 863
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For Infrastructure & Operations Professionals

Report:Market Overview: Public IaaS Clouds, Q4 2011, Part 3

Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers

A growing number of public infrastructure-as-a-service (IaaS) clouds are coming to market that share the same underlying capabilities, technologies, and interfaces. Rather than build their clouds...

• Downloads: 926
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For Sourcing & Vendor Management Professionals

Report:SaaS Vendor Management Tools Gain Relevance

New Solutions Help Sourcing Professionals Understand The Full Value Of SaaS

With software-as-a-service (SaaS) spend on the rise and firms expanding SaaS usage across broader populations of users, many Forrester clients say they are centralizing procurement and vendor...

• Downloads: 416

For Security & Risk Professionals

Report:Market Overview: Intrusion Prevention Systems, Q2 2011

A Mature Space, IPS Is Still The Bulwark Of Network Security

An intrusion prevention system (IPS) complements traditional firewalls by inspecting the entire network packet looking for malicious traffic that is often invisible to Layer 3 firewalls. While...

• Downloads: 961

For CIO Professionals

Report:Services-Led Solutions Reshape The Security Market

Redefining Your Competition, Partners, And Value Proposition When Everyone's A Security Vendor

The IT security market is about to undergo a significant transformation toward becoming a services-led market. Several disruptive trends are overwhelming end user IT security practices, and the...

• Downloads: 831

For Application Development & Delivery Professionals

Report:Cloud Computing Brings Demand For Elastic Application Platforms

EAPs Ease Delivery Of Elastic Apps, Smoothing A Path To Cloud's Benefits

Promises that cloud computing can save money and reduce time-to-market by automatically scaling applications (either up or down) oversimplify what it takes to develop application architectures to...

• Downloads: 1176

For Sourcing & Vendor Management Professionals

Report:Evaluating Your Outsourcing Supplier's Cloud Strategy

Outsourcing customers are eager to benefit from advances in flexibility and cost effectiveness made possible by cloud capabilities, and suppliers of outsourcing services are eager to deliver them....

• Downloads: 749

For Application Development & Delivery Professionals

Report:Best Practices: Knowledge Management For Customer Service

Use Knowledge To Power Personalized Customer Experiences

Customer service managers agree that the right knowledge, delivered at the right time in the service resolution process, is critical to a successful interaction. But they struggle to tame the volume...

• Downloads: 1250
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For Application Development & Delivery Professionals

Report:Case Study: VMware Uses Knowledge Management To Empower Its Customers With Relevant Content

VMware, a provider of virtualization and cloud infrastructure solutions, needed a way to broaden the reach of its customer service web self-service site so that it could offer proactive as well as...

• Downloads: 409

For Infrastructure & Operations Professionals

Report:Market Overview: Cloud-Based Email Vendors

A Look At The Players And The Criteria You Should Use To Differentiate Them

Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration can...

• Downloads: 1285
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For Infrastructure & Operations Professionals

Report:Storage Choices For Virtual Server Environments, Q1 2011

Single-Source Your Storage Vendor And Explore NFS As The Storage Protocol To Support Growing Virtual Server Environments

Virtual server technology is a unifying technology in IT infrastructure around the world. As maturity increases, more critical production applications are being deployed virtually, raising the stakes...

• Downloads: 823
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For Enterprise Architecture Professionals

Report:Branch Office Infrastructure Capabilities Road Map

It is possible to greatly reduce the complexity of your branch office infrastructure, thanks to cheaper bandwidth, desktop virtualization, and cloud computing technologies such as...

• Downloads: 778

For CIO Professionals

Report:Why Organisations Are (Willingly) Sacrificing Email Functionality In The Cloud

Email has emerged as one of the leading enterprise applications for cloud computing over the last 12-18 months. Both Microsoft and Google have become the dominant enterprise players with VMware...

• Downloads: 44

For CIO Professionals

Report:Kenya IT Opportunity 2010 Data Tables

These are the data tables for the report "Kenya IT Opportunity 2010." This report highlights the dynamics of the IT market in the African country of Kenya, discusses the economic conditions...

• Downloads: 15
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For CIO Professionals

Report:Ethiopia IT Opportunity 2010 Data Tables

These are the data tables for the report "Ethiopia IT Opportunity 2010." The report highlights the dynamics of the IT market in the African country of Ethiopia, discusses the economic conditions...

• Downloads: 9
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For CIO Professionals

Report:Uganda IT Opportunity 2010

This document highlights the dynamics of the IT market in the African country of Uganda, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

• Downloads: 17
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For CIO Professionals

Report:Kenya IT Opportunity 2010

This document highlights the dynamics of the IT market in the African country of Kenya, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

• Downloads: 31
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For CIO Professionals

Report:Ethiopia IT Opportunity 2010

This document highlights the dynamics of the IT market in the African country of Ethiopia, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

• Downloads: 14
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For CIO Professionals

Report:Uganda IT Opportunity 2010 Data Tables

These are the data tables for the report "Uganda IT Opportunity 2010." The report highlights the dynamics of the IT market in the African country of Uganda, discusses the economic conditions...

• Downloads: 6
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Data Warehousing Platforms, Q1 2011

Teradata, Oracle, Sybase (SAP), IBM, SAP, EMC Greenplum, Netezza (IBM), and Microsoft Lead, With Vertica Systems As A Strong Performer

In Forrester's 56-criteria evaluation of enterprise data warehousing (EDW) platform vendors, we found the EDW market increasingly competitive, as illustrated by tighter clustering of top vendors....

• Downloads: 3178

For Sales Enablement Professionals

Report:Technology Value Beyond The Buyer's Four Walls: External Stakeholder Impact Defined

To justify a technology investment, buyers traditionally estimate the expected impact or return on investment (ROI) within their own organization's four walls, typically to IT itself and end users in...

• Downloads: 313
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For Application Development & Delivery Professionals

Report:Five Ways To Streamline Release Management

"Next Practices" That Will Improve Release Visibility And Speed

Our first release management survey confirms that IT leaders are frustrated with slow software delivery, including dissatisfaction with the release management process. While Agile speeds software...

• Downloads: 1396

For Sourcing & Vendor Management Professionals

Report:Key Players In The Software Reseller Market

Sourcing Professionals Should Consider These Companies When Looking For Global Value-Added Resellers (VARs)

Recent developments in the technology industry mean that VARs must focus more on the value-add part of the role they play; that's where the money is and what clients demand. Sourcing and vendor ...

• Downloads: 522

For CIO Professionals

Report:Turkey Public Sector Market Analysis

This document provides a comprehensive background of the dynamics in the public sector market in Turkey. This analysis will allow vendor strategists to address market opportunities in Turkey more...

• Downloads: 34
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