About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
Empowering High-Performance Teams Re-Ignites Growth And Prosperity
HCL Technologies (HCL) was growing at 30% compound annual growth rate (CAGR) from 2000 to 2005. Sounds good, right? Well, not so — its competitors were growing faster, and HCL was falling...
My colleague Julie Ask is fielding a survey that asks a number of questions about your company's consumer-facing mobile strategy. If you have a few minutes to spare, please take the survey to...
Security professionals increasingly must respond to the needs of business owners exploring web application programming interfaces (APIs) as a new channel for recognizing business value. APIs can...

One of the things I enjoy the most about being an industry analyst is that I've spent the past six years meeting some great developers. Personally, I’m not sure I could cover any other...
The Internet Ad Giant Shifts Emphasis To Include Enterprise IT
Open source is no longer a "don't ask, don't tell" secret in enterprise application development shops: Increased executive awareness and evolving open source business models are leading shops to...
Actuate BIRT Leads, With Jaspersoft Enterprise, SpagoBI, Pentaho Enterprise, And Pentaho Community Close Behind
Comparing open source BI technologies is often an apples-to-oranges comparison: 1) not all vendors include the same functionality in the free community versions of the software versus commercial open...
Ci&T Mixes Engagement And Entrepreneurship Into Application Outsourcing
Ci&T is a midtier Brazilian systems integrator that stands out in a highly competitive business by attracting and developing creative application development professionals. The firm's corporate...
We’ve all heard the aphorism “a picture is worth a thousand words.” These days, that’s certainly true of the balance between content and behavior that modern application...
Ever hear about the "First Rule of Holes"? It's pretty simple — if you find yourself in a hole with a shovel, the first thing to do is.... stop digging! That's kind of what...
One of my favorite research coverage areas is the evolving world of open source software. I like it because innovation is the watchword for the space – evolving technology, evolving business...
Use Forrester's Mobile POST Method To Create A Mobile Development Plan
Developing mobile applications used to be an arcane activity pursued by highly specialized developers, but no more. The surge in popularity of Android devices, BlackBerries, and iPhones has...
Monday was yet another announcement-filled day in what seems to be the year that mobile takes center stage for application developers. While the U.S. Congress was grilling Apple and...
10 Questions You Should Ask Prospective Developers
High-performance software development organizations get that way because of their culture. One of the most important ways that frontline managers can help evolve a culture toward high performance is...
iPhone And Android Top The List Of Devices Developers Target
The year 2010 was when mobile application development began crossing the chasm from early adopters to mainstream application development shops. But what started as "We need an iPhone app!" has now...
What are the key components or building blocks within a widely used widget application programming interface (API) framework today?
Take Seven Steps Now Under The Charter Of A Mobility Council
Smartphones, tablets, and the rise of bring-your-own (BYO) devices have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development to...

If you've been reading the research I've been writing over the past year, you know that I'm a fan of implementing an application life-cycle management strategy that focuses on increasing...
Sabre's Strategic Adoption Of Open Source Brings Unexpected Cultural Benefits
Sabre Holdings is an early adopter of Agile processes and open source technologies. The company was originally motivated to use open source as a tactic to avoid software capital costs, but along the...
Lead Business Technology Growth Through Empowered App Dev Teams
As businesses look forward to the end of another recession, IT leaders have shifted their priorities toward growth, but many development shops struggle to support it. "Partner Player" development...

The Emerging Windows Platform Expands On The .NET Framework
One Microsoft platform era is ending and another is beginning. The .NET era as we've known it is winding down. .NET doesn't go away — it becomes Microsoft's preferred server environment for a...

Co-authored with Eve Maler Yesterday Intel set off of a flurry of tweets and news stories when it announced it had acquired Mashery. For those who aren’t familiar with Mashery, it is one of the...
"Next Practices" That Will Improve Release Visibility And Speed
Our first release management survey confirms that IT leaders are frustrated with slow software delivery, including dissatisfaction with the release management process. While Agile speeds software...