Forrester

For Sourcing & Vendor Management Professionals

Client Inquiry:Typical Consulting Rates For IT And Business Change Consultancy Services

What are the typical rates for IT and business change consultancy services currently negotiated with key partners (consultancy firms)?

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are Best Practices For Software-As-A-Service (SaaS) Vendor Pricing?

Is it standard practice for a SaaS vendor to require a prospective customer to pay a full year's worth of fees even though the prospect will not begin to use the SaaS offering until midyear?

For Sourcing & Vendor Management Professionals

Client Inquiry:Emerging SaaS Trends

Are there any studies that compare the trends of software-as-a-service (SaaS) versus traditional perpetual software licensing and/or the right to use licenses?

For Sourcing & Vendor Management Professionals

Report:Business Intelligence Services Pricing And Contracting

New Models Better Align BI Services Buyers And Sellers

Business intelligence (BI) is high on the list of technology investments as organizations try to make informed decisions with the growing masses of data available to them. But several significant...

• Downloads: 309
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For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: SaaS, H1 2010

Clients Are Asking More Sophisticated Questions On SaaS

Software-as-a-service (SaaS) buyers are no longer asking just: "What is SaaS?" "Who offers SaaS?" and "Is SaaS secure?" Inquiries to Forrester in the first half of 2010 show that SaaS buyers are now...

• Downloads: 574

For Sourcing & Vendor Management Professionals

Report:Key Considerations For Selecting An Oracle Services Provider

Insights From The 2010 Oracle SI Client Reference Survey

Forrester surveyed 108 Oracle implementation client references at the end of 2010 and found that overall client satisfaction is high; satisfaction was higher than in our previous study conducted in...

• Downloads: 458

For CIO Professionals

Report:Which Software Markets Will SaaS Disrupt?

Software-As-A-Service (SaaS) Products And Business Models Will Have Selective Impact

Software-as-a-service (SaaS) is an important new set of capabilities and engagement models in the IT industry, particularly in the emerging world of cloud computing. We project that SaaS offerings...

• Downloads: 2048

For Sourcing & Vendor Management Professionals

Client Inquiry:Rates For SAP Resources

What are the rates for SAP resources?

For Sourcing & Vendor Management Professionals

Report:Determining When An Enterprise License Agreement (ELA) For Salesforce.com Makes Sense

Salesforce.com introduced the enterprise license agreement (ELA) in late 2009, and many of its customers are now wondering if and when an ELA makes sense. Forrester recently interviewed key...

• Downloads: 306
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For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: SaaS Pricing And Contracting, Q3 2011

Forrester Sees Spike In Inquiries On Pricing, SLAs, And Vendor Viability

Software-as-a-service (SaaS) contracting has become more important to organizations; firms are now scrutinizing deals before signing. Why the extra attention? SaaS agreements matter more than ever...

• Downloads: 560
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For Sourcing & Vendor Management Professionals

Tool:Fixed-Fee Pricing Models Dominate In Oracle Implementation Projects

For Sourcing & Vendor Management Professionals

Tool:Client Satisfaction Has Increased In A Number Of Areas From 2009

For Sourcing & Vendor Management Professionals

Tool:H1 2010 SaaS Inquires Show Rising Maturity

For Sourcing & Vendor Management Professionals

Report:Checklist For Offshore Renegotiation 2010

Considerations For A New Economy

Many clients are asking Forrester about rates and contract clauses as they renegotiate offshore contracts, including questions around what to expect in light of the economic downturn that started in...

• Downloads: 24