About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
Forrester's July 7, 2011, "Using Life-Cycle Governance To Create An Agile IT Portfolio" report (which addressed how sourcing and vendor management is changing) spurred me to reach out to our IT...
When it comes to evaluating emerging technologies for adoption, sourcing and vendor management (SVM) and enterprise architect (EA) professionals play complementary roles. EA professionals typically...

An Empowered Report: Sourcing Can Do More To Adapt To Changes In Business Technology
Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...
Executive Overview: The Services Sourcing Playbook
A major gap is growing between the technology demands of your organization and your IT organization's ability to keep up. This gap, which increases with the adoption of every new technology, has the...

Tools Will Be Critical To Maturing And Expanding Vendor Management
Forrester fielded 85 formal client inquiries on the topic of vendor management and the development of the vendor management office (VMO) over the past 12 months. These inquiries come from a variety...
Recent Forrester data about the role of social technology in the enterprise confirms what many business professionals already suspect: more people are using social technologies, and these...
Although evaluating emerging technologies is not the traditional responsibility of sourcing and vendor management (SVM) professionals, more SVM teams are steadily moving in that direction. Powerful...
An Empowered Report: Sourcing Can Do More To Adapt To Changes In Business Technology
A major shift in the technology marketplace is moving technology purchasing power away from centralized IT departments and into the hands of individual employees. This shift, which is driven by rapid...
While many sourcing and vendor management (SVM) professionals frequently play a critical role in evaluating emerging technologies, their exact responsibilities in this process are not always clearly...
An Empowered Report
The ability of consumers to self-provision their own technology resources has become one of the most talked-about trends in the technology industry. This trend, which will shape workforce behaviors...
Results From Forrester's Q4 2010 Global Sourcing And Vendor Management Priorities Online Survey
In October 2010 Forrester conducted a survey of 113 senior-level sourcing and vendor management (SVM) professionals from global organizations. The survey work was completed to clarify the broad range...
Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which...
An Empowered Report: Your Company's HEROes Need Your Help
Marketing and strategy professionals show an increased interest in videoconferencing as a collaboration tool. They are also interested in the vendor landscape and want to understand who the key...