For Enterprise Architecture Professionals
Most organizations aspire to implement outside-in, customer-focused, cross-functional processes that transform the culture of their organization and set it on the path toward continuous improvement....
- Downloads: 221
For Infrastructure & Operations Professionals
Learn How To Dramatically Increase Customer Experience From Others
For many organizations, customer experience surveys of the IT service desk are already in place. However, if customer experience scores are at unacceptable levels, knowing what and how to change can...
- Downloads: 159