Forrester

For Customer Insights Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For Application Development & Delivery Professionals

Client Inquiry:Application Development Knowledge Transfer Best Practices

What are the best practices for ensuring that requirements/knowledge in software development is passed along to the next team? We encounter this problem with every single project because the...

For Application Development & Delivery Professionals

Report:Here Comes The Open Web — Embrace It

The New Web Platform For Customer Engagement And Much More (Part 1)

The Web is moving on to a new era of openness, mobility, and digital business. The open Web is a platform built on HTTP (the fundamental web protocol), a new generation of HTML, dynamic languages,...

• Downloads: 934
• Rating:

For Application Development & Delivery Professionals

Report:It's Time To Take Agile To The Next Level

Tool Up, Lean Out, And Deliver More Often To Drive Business Agility

Agile adoption continues to grow, but organizations will not be able to harness the benefits of business agility without adding additional approaches to Agile. Forrester has observed three additions...

• Downloads: 1360

For Application Development & Delivery Professionals

Report:Build An Agile BI Organization

Organization: The Business Intelligence Playbook

Earlier-generation business intelligence (BI) support centers — organized along the same lines as support centers for all other enterprise software — fall short when it comes to taking...

• Downloads: 1320

For eBusiness & Channel Strategy Professionals

Report:Optimize Your Mobile Banking Strategy

Continuous Improvement: The Mobile Banking Strategy Playbook

Congratulations! Your mobile banking web, iPhone, iPad, and Android apps are live, and adoption has surpassed your wildest expectations. But what now? Digital banking teams need to test and optimize...

• Downloads: 664
• Rating:

For Customer Insights Professionals

Tool:Forrester Wave™: Online Testing, Q3 2010

For Application Development & Delivery Professionals

Report:Sustain Agile With Formal And Informal Training

Change Management: The Agile And Lean Playbook

This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

• Downloads: 553

For Marketing Leadership Professionals

Report:CMOs Must Merge Marketing With IT To Win In The Digital Decade

Assessing Your Marketing-IT Partnership Readiness To Develop A Custom Action Plan

In the future, only companies that understand and anticipate their customers' needs and can consistently deliver unique, tailored customer experiences will be able to attract and retain loyal...

• Downloads: 721
• Rating:

For Application Development & Delivery Professionals

Report:Market Overview: Business Rules Platforms 2011

Which Are The Safe And Best Choices Now

After two years of vendor consolidation, which are the best business rules platforms for application development and delivery professionals to consider? In our judgment, based on growth rates, market...

• Downloads: 1132

For Application Development & Delivery Professionals

Report:Align BAs And Quality Assurance Professionals To Drive Higher Quality — And Happier Customers

The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....

• Downloads: 812

For Application Development & Delivery Professionals

Report:SAP Modernization

Modernizing The SAP Platform To Prepare For Innovation

Almost half of Forrester clients deploy applications from SAP, investing millions to maintain them as a system of record; many of these companies are global corporations with more than $1 billion in...

• Downloads: 169

For Application Development & Delivery Professionals

Tool:Surveys Paint A Dismal Picture Of Project Success

For Application Development & Delivery Professionals

Report:Transforming Application Delivery

An Empowered Report: Empower Delivery Teams To Succeed Despite Constant Change

Application development and delivery organizations are at the heart of the shift to business technology. But while coupling app delivery more directly with the business brings the opportunity to...

• Downloads: 1610

For Application Development & Delivery Professionals

Client Inquiry:What Are The Guidelines For Scrum Room Setup?

We are currently introducing an Agile development methodology. Do you have any guidelines on setting up a Scrum room to foster better communication and collaboration among peers?

For eBusiness & Channel Strategy Professionals

Report:Case Study: SunTrust Reboots Its Digital Platform

Responsive Web Design And Agile Development Prove A Winning Formula

With mobile and tablet usage now mainstream, Forrester believes that eBusiness teams must find time-to-market and cost efficiencies in their digital development processes. In previous research we...

• Downloads: 198

For Application Development & Delivery Professionals

Tool:Release Management Best And Next Practices

For Customer Insights Professionals

Tool:Online Testing Users Optimize Goals That Drive Revenue

For Application Development & Delivery Professionals

Report:Seven Pragmatic Practices To Improve Software Quality

Incremental Changes Can Have A Big Impact On Quality

All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...

• Downloads: 1218

For Marketing Leadership Professionals

Tool:A Sample Readiness Assessment

For Application Development & Delivery Professionals

Report:Decide When To Buy, Build, Or Outsource BI

Tools And Technology: The Business Intelligence Playbook

Building custom business intelligence (BI) solutions is time-consuming and inflexible; therefore, application development and delivery (AD&D) pros heading BI projects should move away from a...

• Downloads: 661

For Application Development & Delivery Professionals

Report:Seven Top Integration Trends For 2011 To 2012

The Need For Speed, Services, And SaaS Is Shaping The Integration Future

Integration remains a high priority for enterprises in 2011 to 2012, leading Forrester to mine client inquiries and interview industry experts for insight into the latest integration trends....

• Downloads: 1754
• Rating:

For Sourcing & Vendor Management Professionals

Report:Five Reasons Why The Domestic Outsourcing Trend Continues To Accelerate

The movement to domestic outsourcing models continues to accelerate for a number of reasons. First, clients, who today depend on software to differentiate and grow their businesses, require...

• Downloads: 487
• Rating:

For CMO Professionals

Report:Forrester's IT And Marketing Partnership Readiness Model For CMOs

This model allows you to assess your IT/marketing partnership readiness along the three critical dimensions of people, process, and technology. Use this model to identify strengths and weaknesses of...

• Downloads: 41
• Rating:

For Application Development & Delivery Professionals

Report:Revamp Your Organization For Agile And Lean

Skills And Staffing: The Agile And Lean Playbook

This report outlines the skills and staffing part of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs act...

• Downloads: 900