Forrester Research : Analyst

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Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

Mobile Channel for Consumers, eCommerce

Reports (7)
Charts & Figures (43)

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Past 12 months
Infrastructure & Operations
IT Measurements

For Infrastructure & Operations Professionals
Report:Benchmark The Performance Of Your Business Continuity Program
Benchmark: The Business Technology Resiliency Playbook
Stephanie Balaouras, Rachel A. DinesSeptember 10, 2012
This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...
- Downloads: 348
- Rating:
For Infrastructure & Operations Professionals
Report:Develop A Strategy To Transform Your IT Infrastructure And Operations Practice
Strategic Plan: The I&O Practice Playbook
Jean-Pierre GarbaniMarch 06, 2013
The writing is on the wall: As-a-service technology, tech-savvy workers, and increased business complexity are widening the gap between business demand and traditional IT supply. This era is making...
- Downloads: 261
For Infrastructure & Operations Professionals
Report:Develop Your Workforce Computing Balanced Scorecard
Performance Management: The Workforce Enablement Playbook
Christian Kane, Benjamin GrayJanuary 31, 2013
This report outlines Forrester's solution for developing effective metrics to measure the performance of your workforce computing initiatives. Identifying and implementing a comprehensive, relevant...
- Downloads: 118
For Infrastructure & Operations Professionals
Charts & Figures:The Big Picture: Where The Workforce Computing Scorecard Fits
Christian Kane, Benjamin GrayFebruary 04, 2013
For Infrastructure & Operations Professionals
Report:Voice Of The Customer: The Good, The Bad, And The Unwieldy Of DCIM Deployments
Customers Achieve ROI, But Configuration Is More Difficult Than Expected
Richard FicheraNovember 02, 2012
Data center infrastructure management (DCIM) is rapidly emerging as a solution to help IT infrastructure and operations (I&O) professionals improve data center operations and management. As...
- Downloads: 126
For Infrastructure & Operations Professionals
Report:Prepare For 2020: Transform Your IT Infrastructure And Operations Practice
Vision: The I&O Practice Playbook
Jean-Pierre GarbaniOctober 24, 2012
By 2020, the proliferation of as-a-service technology, tech-savvy workers, and increased business complexity will widen the gap between business demand and traditional IT supply. In this new era,...
- Downloads: 827
- Comments: 1
- Rating:
For Infrastructure & Operations Professionals
Report:Strategic Benchmarks 2013: IT Infrastructure
Benchmarks: The IT Infrastructure Playbook
Richard Fichera, Dave Bartoletti, Henry Baltazar, Andre Kindness, Rachel A. DinesMay 08, 2013
This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...
- Downloads: 195
For Infrastructure & Operations Professionals
Report:Develop IT Infrastructure Metrics Using The Balanced Scorecard
Performance Management: The IT Infrastructure Playbook
Richard FicheraJune 26, 2012
This report outlines Forrester's solution for developing effective objectives and metrics to measure yourIT infrastructure. The process of implementing a comprehensive and useful program of...
- Downloads: 626
- Rating:

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Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

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For Infrastructure & Operations Professionals

Report:Benchmark The Performance Of Your Business Continuity Program

For Infrastructure & Operations Professionals

Report:Develop A Strategy To Transform Your IT Infrastructure And Operations Practice

For Infrastructure & Operations Professionals

Report:Develop Your Workforce Computing Balanced Scorecard

For Infrastructure & Operations Professionals

Charts & Figures:The Big Picture: Where The Workforce Computing Scorecard Fits

For Infrastructure & Operations Professionals

Report:Voice Of The Customer: The Good, The Bad, And The Unwieldy Of DCIM Deployments

For Infrastructure & Operations Professionals

Report:Prepare For 2020: Transform Your IT Infrastructure And Operations Practice

For Infrastructure & Operations Professionals

Report:Strategic Benchmarks 2013: IT Infrastructure

For Infrastructure & Operations Professionals

Report:Develop IT Infrastructure Metrics Using The Balanced Scorecard

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