Forrester

For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 172

For Application Development & Delivery Professionals

Report:The Future Of BI

Vision: The Business Intelligence Playbook

Demands by users of business intelligence (BI) applications to "just get it done" are turning typical BI relationships, such as business/IT alignment and the roles that traditional and...

• Downloads: 1668

For CIO Professionals

Report:Office 365: Version Two Of SharePoint In The Cloud

There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

• Downloads: 663
• Comments: 7
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For Security & Risk Professionals

Report:Protect And Manage Your Critical Information Assets

Executive Overview: The Data Security And Privacy Playbook

Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

• Downloads: 495
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For CIO Professionals

Tool:Forrester Wave™: Smart Process Applications, Q2 '13

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 641
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For Enterprise Architecture Professionals

Report:The Forrester Wave™: Managed Print Services, Q2 2012

Vendors Move Toward Mature Service Offerings

While many offices look modern, unplanned and unmanaged use of printers, fax machines, copiers, and scanners leads to significant waste. Managed print services (MPS) are designed to help a business...

• Downloads: 548
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For Sourcing & Vendor Management Professionals

Report:Determine The Right Practices For Your Organization's BYOD Stipends

SVM Worries About Impact On Revenue Commitments And Discount Eligibility For Corporate-Liable Users — Don't!

This report answers three questions about enterprise mobile bring-your-own-device (BYOD) practices: 1) what the major trends are regarding BYOD adoption; 2) how firms are managing their BYOD programs...

• Downloads: 587
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For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 383

For CIO Professionals

Report:Prepare For Adaptive Mobile Networks

Small-Cell Technologies Will Transform Both Carrier And Corporate Networks

Mobile connections are increasingly vital to the productivity and efficiency of the businesses that CIOs support, and wireless networks are undergoing radical changes to deliver high-quality...

• Downloads: 354
• Comments: 1
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For Customer Insights Professionals

Report:It's Time To Bridge The Audience Data Management Divide

How Customer Intelligence Can Unify Audience Intelligence Across Channels To Enable Advanced Advertising

Marketers constantly seek ways to design addressable marketing programs that reduce media waste and create targeting efficiencies: Direct marketers turn to marketing databases to inform audience...

• Downloads: 524
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For Infrastructure & Operations Professionals

Report:Build A Corporate App Store Into Your Workforce Computing Strategy

I&O Should Manage Mobile Complexity Through A Corporate App Store

Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....

• Downloads: 347
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For Application Development & Delivery Professionals

Report:SharePoint Enters Its Awkward Teenage Years

Customer Struggles With Social, Cloud, And Mobile Signal A Transition

Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a broader...

• Downloads: 576
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For CIO Professionals

Report:Consumerization Will Erase Boundaries Between Corporate And Consumer Technology Markets

Vendor Strategists Must Overhaul Business Units And Products Aimed At Information Workers

Execs plotting new information and communications technology (ICT) products and services face changing information worker behaviors driven by five innovations that empower users to provision and use...

• Downloads: 837

For Enterprise Architecture Professionals

Tool:Forrester Wave™: Multichannel Capture, Q3 2012

For Enterprise Architecture Professionals

Report:Develop A Content Management Strategy

Strategic Plan: The Content Management Playbook

Enterprise architects (EAs) need a solid content management strategy to document their firms' choices in a time of disruptive business and technical change. While it's possible to frame content...

• Downloads: 721
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For CIO Professionals

Tool:Convenience And Utility Score The Mobile Engagement Value

For Application Development & Delivery Professionals

Client Inquiry:What IT Professional Skills Are Required For Success With BI And Big Data?

From a people perspective, what skills and character traits are required by IT professionals to be successful with big data/business intelligence (BI) initiatives? How would you assess these during a...

For CIO Professionals

Report:Tablets Will Rule The Future Personal Computing Landscape

We'll Use Tablets As The Conductor For PCs, Devices, And Personal Cloud Services At Work And At Home

For a new technology that is just two years old, tablets are huge hit. For CIOs the question is — will they last and what are the long-term implications? How do tablets interact with other...

• Downloads: 1892
• Comments: 6
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Workplace Services, Q2 2013

Providers Driving Workplace Services In EMEA

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 82
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For CIO Professionals

Report:New Dynamics Shape IT Services Spending

Changes Will Accelerate Over The Next 24 Months

The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

• Downloads: 369
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For CIO Professionals

Report:Industry Contexts And Constraints Diversify Approaches To Bring-Your-Own-Technology

Pharmaceuticals, High-Tech, Professional Services, And Education Will Lead BYOT Adoption In The Coming Years

This report examines how and why bring-your-own-technology (BYOT) varies across 20 industries. BYOT will remain a thorny issue for CIOs in every industry, geographic region, and company size over the...

• Downloads: 253

For CIO Professionals

Report:Office 2013: A Breakthrough In Productivity

Highly Integrated With A Risk Of Lock-In

Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

• Downloads: 345
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For CIO Professionals

Report:Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies

The Info Worker Population Will Grow From 555 Million To 865 Million By 2016, With Growth Markets Leading The Way

Employees that use Internet-connected computing devices for work — info workers — will trample the boundary between work and personal spheres. In this report, we summarize how it came to...

• Downloads: 416
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For Security & Risk Professionals

Report:What You Must Know About Data Privacy Regulations In Asia Pacific

Be Ready To Comply With Dynamic Regulatory Changes

Understanding the laws and regulations that govern data privacy across your organization is critical for any company, but it can be challenging. As a result, too many security and risk (S&R)...

• Downloads: 99