Forrester

For Sourcing & Vendor Management Professionals

Report:Match Service Provider Governance With Market Realities

Capability Assessment: The Services Sourcing Playbook

Internal IT requirements and the market for external services are in a state of constant evolution. Linking the needs of a unique and complex IT environment with external market offerings has been a...

• Downloads: 263

For Sourcing & Vendor Management Professionals

Report:Asset-Based IT Services Shift Service Vendors' Operating Models

Four Crucial Steps To Succeed With Asset-Based IT Services Offerings

Forrrester has previously described why the move to software asset-based offerings has been slow to date and what steps service vendors are increasingly taking in order to successfully grow their...

• Downloads: 282
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For CIO Professionals

Report:It Takes An Innovation Network

Build/Buy Capabilities: The Innovation Playbook

Few firms have the resources and wherewithal to go it alone in the face of the current climate of almost continual business disruption. Just as a firm may look to partners and suppliers to complement...

• Downloads: 306

For CIO Professionals

Report:European IT Outsourcing — A Review Of A Market In Transition

The European outsourcing market has continued to see a high level of activity over the past 24 months, with Forrester tracking 340 deals in 2010 and 220 deals in the first half of 2011. However, as...

• Downloads: 87

For CIO Professionals

Report:US Tech Market Outlook Dims For 2012 To 2013

US Tech Spending Growth Will Maintain A Mediocre 4% To 5% Pace

This report details Forrester's projections of tech market growth in the US. We have reduced our forecast for 2012 growth in the US tech market from our April projections of 7.5% for total US...

• Downloads: 560

For Sourcing & Vendor Management Professionals

Report:Assessing Your Company's Application Outsourcing Maturity

Assessment Framework: The Services Sourcing Playbook

As more companies look to external IT services providers to help them both innovate and optimize, they must assess how mature their outsourcing capability is to utilize the right engagement models...

• Downloads: 425
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For Infrastructure & Operations Professionals

Client Inquiry:Disaster Recovery Tools for Marketing Service Providers (MSPs)

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For Sourcing & Vendor Management Professionals

Client Inquiry:Outsource Preparation

What are some key best practices when preparing to outsource?

For Security & Risk Professionals

Report:Survey Employees To Target Mobility Improvements

Benchmarks: The Mobile Security And Operations Playbook

This report outlines the benchmarks of Forrester's solution for security and risk (S&R) executives working on mobile security and operations initiatives. This report provides a benchmark of budgets,...

• Downloads: 518
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For CIO Professionals

Report:Forrsights: The Macro Trends Shaping The Tech Industry This Decade

Emerging Opportunities And Imperatives For An IT Industry In Transformation

Rather than quietly maturing into middle age as it enters its seventh decade, the information and communications technology (ICT) industry is continuing to evolve rapidly. The ICT landscape is roiled...

• Downloads: 1084

For CIO Professionals

Report:Telcos Without Networks

Network Sharing And Outsourcing Is In Many Telcos' Future

Network infrastructure has long been the telco business's cash cow. In recent years, this cow has suffered from a poor diet as the result of pricing pressure, network overloads, and nontelco...

• Downloads: 676
• Comments: 1
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For CIO Professionals

Report:Segmenting The US Tech Market

SMBs' Tech Buying Outpaces That Of Enterprises Or Consumers, But The Situation Will Reverse In 2013

For CIOs, understanding trends in the broader tech market is useful, but even more useful is information on trends for companies of their size and in their industry. With IT consumerization or...

• Downloads: 415

For Sourcing & Vendor Management Professionals

Report:SVM's New Stakeholder: Product Development

Changes In Product Development Provide An Opportunity For Sourcing Professionals To Move To The Heart Of The Business

Product development teams are faced with a myriad of pressures caused by the pervasiveness of technology, increased competition, and new requirements from customers. But at the same time, they are...

• Downloads: 148
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For Infrastructure & Operations Professionals

Report:Market Overview: Cloud-Hosted Mobile Device Management Solutions And Managed Services

Support Empowered Workers Better By Managing Your Enterprise Mobility Strategy Efficiently And Securely

To implement your enterprise mobile strategy, IT infrastructure and operations (I&O) professionals must invest in a mobile device management (MDM) solution. This essential technology allows I&O...

• Downloads: 1916
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For Infrastructure & Operations Professionals

Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

Landscape: The Business Technology Resiliency Playbook

This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

• Downloads: 363
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For Sourcing & Vendor Management Professionals

Report:Outsourcing In China: Key Lessons Learned

Multinational Corporations Are Increasingly Considering Outsourcing To Local Vendors

Most leading multinational corporations (MNCs) have already established their business in mainland China, and now other MNCs are planning to expand their go-to-market plans in the world's...

• Downloads: 168
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For Application Development & Delivery Professionals

Report:Global Transformation Service Firms For Off-The-Shelf Banking Platforms

A Tool For Initial Steps Toward Selection Of A Transformation Service Firm

Forrester surveyed six global transformation service firms with focused offerings in the off-the-shelf banking platform space. Their transformation service offerings are broad and rich, covering many...

• Downloads: 36

For Application Development & Delivery Professionals

Report:Rightsource Your Agile-Lean Ecosystem

Build/Buy Capabilities: The Agile And Lean Playbook

Agile and Lean transformations depend to a great extent on cultivating a good sourcing ecosystem. The decisions you make around the partners and providers supporting your transformation and projects...

• Downloads: 533

For CIO Professionals

Report:Global Tech Market Outlook For 2012 And 2013

Eight Themes Will Shape Vendors' Prospects Over The Next Two Years

The market for purchases of information technology goods and services by business and government will go through two transitions in 2012 and 2013. The first is a spending slowdown after the recession...

• Downloads: 2515
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For Sourcing & Vendor Management Professionals

Report:Align Your IT Services Strategy With The Business

Third-party IT services providers are in increasing demand as IT and business executives seek to optimize and innovate. While a few large multinational and Indian vendors tend to dominate the IT...

• Downloads: 454

For Sourcing & Vendor Management Professionals

Report:Business Intelligence Services Pricing And Contracting

New Models Better Align BI Services Buyers And Sellers

Business intelligence (BI) is high on the list of technology investments as organizations try to make informed decisions with the growing masses of data available to them. But several significant...

• Downloads: 308
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For CIO Professionals

Report:Africa's ICT Forecast Looks Increasingly Cloudy

Understanding The Cloud Computing Opportunities In Africa

After years of stagnant enterprise spending on information and communications technology (ICT), Africa is gearing up for a new period of growth. As political stability across the continent gradually...

• Downloads: 340
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For Sourcing & Vendor Management Professionals

Report:The Move To An Asset-Based Services Play

Asset-Based Services Have Become A Prerequisite For Success

New business success imperatives are pushing clients to change the way they leverage IT solutions. IT service providers will have to adapt to these new rules of engagement if they want to remain...

• Downloads: 313
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For CIO Professionals

Report:Asia Pacific Tech Market Outlook For 2012 To 2014

Political Inertia Hampers Asian Economic And Tech Market Growth

The Asia Pacific region is often thought of as the growth engine of the global economy and thus of the tech market. But that engine has been misfiring on some key cylinders, leading to slower growth...

• Downloads: 345

For CIO Professionals

Report:Mobile's Ascendance Will Accelerate IT Services Restructuring

The IT Services Opportunity In Systems Of Engagement

Mobile is more than just a pretty face. New platforms will usher in a whole new class of systems focused on engaging customers, employees, and business partners. The move to systems of engagement and...

• Downloads: 279
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