Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

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  • Randy Heffner
  • IT Infrastructure & Operations
  • For Application Development & Delivery Professionals

    Report:Integrate Cloud Into Existing Architecture Strategies

    Strategic Plan: The Cloud Computing Playbook

    With the level of industry hype about cloud computing, CIOs may get the impression that adopting cloud-based offerings is a sure path to business benefit. But cloud computing is not the answer to all...

    • Downloads: 990
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  • For Application Development & Delivery Professionals

    Client Inquiry:SOA Fosters Success With Both Cloud And Mobile Technologies

    With all the excitement about cloud and mobile devices, do you feel that SOA is critical to the success of the cloud? More and more of our data is going to be separated outside of the internal...

    • For Application Development & Delivery Professionals

      Report:Design Your Contact Center From The Outside In

      Strategic Plan: The Contact Centers For Customer Service Playbook

      As more enterprises develop organizational and operational structures to better manage customer experience, they need to drive this down into contact center architectural design. Today's challenge is...

      • Downloads: 568
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    • For CIO Professionals

      Charts & Figures:Evaluate Cloud-Based Options

    • For Application Development & Delivery Professionals

      Client Inquiry:What Should We Consider When Evaluating Cloud Combined With SOA?

      Part of our application is in the cloud, and we want to insert it into our service-oriented architecture (SOA). What are the interactions between cloud computing and SOA? How do we evaluate risk,...

       
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