Forrester

For Chief Information Officer Professionals

Blog:Embrace Workplace And Workspace Diversity Now

As I sit at my kitchen table enjoying the quiet of my house before my kids come home, I know that I will move to my office and shut the door once that tranquility is shattered by their arrival. Then...

For Chief Information Officer Professionals

Blog:It's Beyond The Basics For Education: Add T For Technology To The Three Rs

“School Bond Measure Fails” seems a common headline these days.  In fact, a quick Google search found that school bond measures and tax levies have just this fall failed all over the...

For Chief Information Officer Professionals

Blog:Too Many Chiefs? Do Public Organizations Need Chief Data Officers?

I highly recommend reading Gene Leganza’s blog on the role of the Chief Data Officer, written several months ago. Having had several related discussions this past week while in Washington DC,...

For Chief Information Officer Professionals

Blog:Orange Business Services underlines its global capabilities at its 2012 analyst event.

With Dan Bieler, Bryan Wang, Pascal Matzke In mid-July, my colleagues and I attended Orange’s annual analyst event in Paris. There were no major announcements, but we made several observations:...

For Chief Information Officer Professionals

Blog:From Russia With Open Data: Discussion At Moscow Urban Forum

  I was invited by the Moscow city government to participate in the Moscow Urban Forum, a conference designed to bring urban policy experts together to discuss opportunities for Moscow. Last...

For Chief Information Officer Professionals

Blog:Silicon Savannah: Is Africa The Next Frontier For Smart Cities?

    Yesterday the Kenyan president broke ground on a new smart city development outside of Nairobi. The site of the new Konza Techno City is located in Eastern Kenya, 60 km from Nairobi on...

For Chief Information Officer Professionals

Blog:Will Russia Really Change? Cisco Places Its Bet. But Seeing Is Believing.

Russian president Dmitry Medvedev toured Silicon Valley last week, meeting with tech vendor executives and local entrepreneurs.  At Cisco, Medvedev participated in a telepresence session and...

For CIO Professionals

Report:Enable Workplaces Of The Future, Now!

Flexible Work And Cowork Redefine Workplace Diversity

If you haven't heard the latest office gossip, you might want to figure out why. As workers increasingly work from home, a coffee shop, a public library, the train, or one of the new coworking...

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For Chief Information Officer Professionals

Blog:IBM's Intelligent Operations Center for Smart Cities: Think Cities not just Departments.

Government investment in ICT is growing. At Forrester we expect the overall government ICT budget to reach $346 billion in 2011, growing to $382 billion in 2012 or by about 10%.  That makes...

For Chief Information Officer Professionals

Blog:Keeping The Lights On Keeps Decision-Makers Awake: OBS Can Help Them Rest More Easily

Business continuity is a top concern of global business and IT decision-makers. Headline news has made these concerns all the more acute – from the political unrest that characterized the...

For Chief Information Officer Professionals

Blog:Getting Smarter? Yes. Public Sector Does Expect To Spend More On Technology.

Last week I was in Dubai and got a chance to visit GITEX, the largest IT event in the Middle East.  I was very interested and impressed to see the “Government” pod.  I’ve...

For CIO Professionals

Report:Not Business As Usual: ICT Opportunities In The Government Sector

The news about governments is often dire: Economic crises, austerity budgets, crises of constituent confidence, protests, riots, and war often make the headlines. However, in spite of (or perhaps...

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For Chief Information Officer Professionals

Blog:Making Smart Cities Safe and Safe Cities Smart

I spent a lot of time last week thinking about public safety.  What is public safety?  How do you achieve it?  Well, it seems to me that it could be anything and everything; but that...

For CIO Professionals

Report:Schools Move Beyond The Basics: Competition Will Drive Technology Into The Education Market

Tech vendor strategists are attracted by the "edu" opportunity — a large and fast-growing user base and increasing reliance upon technology by governments, educators, parents, and students. But...

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For Chief Information Officer Professionals

Blog:ONE SMALL STEP FOR CREDIT AGRICOLE, ONE GIANT LEAP FOR THE DATA ECONOMY

Banks have a reputation for being stodgy and conservative. But Credit Agricole (CA) has broken the stereotype. I had a great discussion a few weeks ago with Bernard Larrivière, Director of...

For Chief Information Officer Professionals

Blog:From "City Hall Shuffle" To Smart City Governance

As I’ve been researching my upcoming report on smart city governance, the topic of integrated customer call centers keeps cropping up.  What is 3-1-1, and what does it mean for city...

For Chief Information Officer Professionals

Blog:T-City Provides Valuable Lessons For Smart Cities: Which Future Is Now?

Several weeks ago I toured Friedrichshafen, Deutsche Telekom’s  T-City — a smart city demonstration project launched in 2006 to test the use of ICT across a real city with real...

For Chief Information Officer Professionals

Blog:"Smart" Is Here To Stay: Smart City Tweet Jam Summary

Forrester’s Smart City Tweet Jam was a great success.  On Tuesday morning/afternoon/evening, smart city followers around the globe participated in an hour of intense tweeting on smart...

For Chief Information Officer Professionals

Blog:Launch A Team Challenge: Get Smart Together

Ready, set, go.  Earlier this week IBM announced their Smart City Challenge – a competition for cities to help investigate and launch smart city initiatives.  IBM will award $50...

For Chief Information Officer Professionals

Blog:Start With Business Smarts, Not Necessarily Specific Smart Technology

If there is one theme that jumps out of my most recent client discussions, it is the need for business smarts in our approach to smart cities.  Cities are faced with a barrage of vendor...

For CIO Professionals

Report:With Vast Government Cloud Opportunities In Asia Pacific, Vendors Need To Know Where To Look

The Shift To Government Cloud Is Evolutionary, Not Revolutionary

Economic, technological, and behavioral changes are driving a fundamental transformation in how governments deliver services. Asia Pacific governments will leverage cloud computing to create more...

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For CIO Professionals

Tool:Governments Adopt Enterprise Applications And Governance Tools

For Chief Information Officer Professionals

Blog:Open Data Is An Asset! New US Federal Guidance For Reaching Its Full Potential.

  The recent Executive Order Making Open and Machine Readable the New Default for Government Information and the Office of Management and Budget (OMB) Memorandum Open Data Policy –...

For Chief Information Officer Professionals

Blog:Crowdsourcing In Vermont Engages - And Empowers - Citizens

[Co-authored with Charles Green] In my last blog I asked the question, “What’s it take to be a smart city?” One of the critical elements lies in smart governance. Smart governance...

For Chief Information Officer Professionals

Blog:Beyond Study Abroad: There’s Vendor Opportunity In Education’s Global Expansion

[Co-authored with Rachel Brown] Recently, two top-tier American universities announced plans to launch new global satellite campuses. Yale University will partner with the National University of...