Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage

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508 results in Reports

  • Business Technographics
  • For Infrastructure & Operations Professionals

    Report:Server And Data Center Predictions For 2013

    This report outlines Forrester's solution for infrastructure and operations (I&O) executives working on data center infrastructure. This report is designed to help you build a road map for 2013. As...

    • Downloads: 808
  • For Enterprise Architecture Professionals

    Report:Enterprise Content Management Emerges From An Economic Slump

    Investments Refocus From Cost-Cutting Efforts To Top-Line Growth Initiatives

    Forrester recently surveyed 252 content and collaboration (C&C) professionals with decision-making roles in enterprise content management (ECM) about their plans for the coming year. Their...

    • Downloads: 623
  • For Sourcing & Vendor Management Professionals

    Report:Key Steps In Transitioning IT Services Engagements

    Outsourcing Transitions Are Becoming More Common — You Need To Prepare

    IT services customers are increasingly realizing that outsourcing engagements are not permanent, but are instead subject to economic, political, and relational pressures that may make them untenable...

    • Downloads: 247
  • For CIO Professionals

    Report:Benchmarking Australia And New Zealand Technology Budgets And Priorities In 2014

    CIOs Begin Supporting The Shift To The Age Of The Customer

    Setting, adjusting, and managing technology budgets is a challenge even in good years — and few CIOs would argue that there are many good years anymore! Even in growth times, CIOs face pressure...

    • Downloads: 167
  • For Security & Risk Professionals

    Report:Benchmark The Performance Of Your GRC Program

    Benchmarks: The GRC Playbook

    The role of governance, risk, and compliance (GRC) continues to evolve and become more influential and visible within organizations in all industries. Business leaders are placing greater emphasis on...

    • Downloads: 257
  • For Infrastructure & Operations Professionals

    Report:Telcos Dive Headlong Into Asia's Cloud

    Differentiation And Precise Market Segmentation Will Determine Success

    As the Asia Pacific cloud market develops, it is becoming extremely crowded with competitors looking to position — or reposition — for future success. Many traditional telecommunications...

    • Downloads: 517
  • For CIO Professionals

    Report:Service Providers Accelerate Smart City Projects

    Look For Partners With Software Assets And Prebuilt Solutions For More Cost-Effective And Rapid Delivery

    Numerous factors drive cities to take a smarter approach to their administration and development. They increasingly value technology as a lever to enable scalable and sustainable transformation both...

    • Downloads: 364
  • For Security & Risk Professionals

    Report:Stop Ignoring Third-Party Risk

    Practical Steps To Start Uncovering And Treating The Hidden Risks In Third-Party Relationships

    The growing reliance on third-party providers is an increasingly uncomfortable trend for security and risk professionals. Financial pressures and efficient delivery models create great incentives for...

    • Downloads: 537
  • For CIO Professionals

    Report:Office 365: Version Two Of SharePoint In The Cloud

    There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

    • Downloads: 781
  • For CIO Professionals

    Report:Understand The True Cost Of Cloud Services

    Business Case: The Cloud Computing Playbook

    Forrsights surveys show that enterprises are turning to the cloud for speed and lower cost — but are the savings really there? The answer isn't always obvious; it might be that your internal...

    • Downloads: 2212
  • For CIO Professionals

    Report:IT's Role In Winning Customer Experience

    Tips For CIOs From Fidelity Investments And FedEx

    Improving customer experience (CX) is about to become the top priority for CIOs. CEOs are turning to CIOs and IT leaders to help transform customer experiences through digital technologies. And...

    • Downloads: 498
  • For CIO Professionals

    Report:Budgets And Priorities: Global Benchmark 2012

    Strategic Planning Forrsights For CIOs

    CIOs are under more pressure to do more things, do them faster, and do them with less money than ever before. This has made the IT budget process increasingly stressful and often contentious, as...

    • Downloads: 682
  • For Sales Enablement Professionals

    Report:Demand Insights: The SMB Software Market 2011

    SMBs Exhibit A Broad Adoption Profile, But Growth Is Being Stunted By The Credit Crunch

    For most software categories, tech marketers once considered the small to medium-size business (SMB) market to be "software non grata." Their assumption was that most SMBs supported their operations...

    • Downloads: 861
  • For Infrastructure & Operations Professionals

    Report:The CCI Market Is Poised For Growth

    Benchmarks: The Communications And Collaboration Infrastructure Playbook

    This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their communications and collaboration infrastructure budgets, priorities, motivations,...

    • Downloads: 139
  • For CIO Professionals

    Report:Getting The Most Out Of Client Site Visits

    IT Services Vendors Need To Focus More On Their Innovation Capabilities

    Delivery center site visits (CSVs) have been a great sales tool for IT services vendors over the past decade. However, these CSVs are currently undergoing a transformation, driven by new client...

    • Downloads: 184
  • For Security & Risk Professionals

    Report:BC/DR Remain Priorities For 2012 But Take A Backseat To Cost-Saving And Efficiency Initiatives

    Despite Recent High Profile Disasters, Business Continuity And Disaster Recovery Budgets Stay At Six Percent Of IT Operating And Capital Budgets

    According to our Q2 2010 IT budget survey, 32% of enterprises had planned to increase spending on business continuity and disaster recovery (BC/DR) by at least 5% in 2011. The reality is that...

    • Downloads: 462
  • For Application Development & Delivery Professionals

    Report:Market Overview: Mobile Business Intelligence

    Ushering In A New Era Of Using Data For Business Benefit

    Having business applications available while away from the office is nothing new; neither is using mobile devices as an integral part of a business process. Until recently, however, the former has...

    • Downloads: 403
  • For Application Development & Delivery Professionals

    Report:The 10 Most Important Technology Trends In Business Application Architecture Today

    Understand These Trends To Shape Your Application Strategy

    This report enumerates the top 10 technology trends that are reshaping the nature and value proposition of business applications today and in the coming years. Application delivery leaders,...

    • Downloads: 1119
  • For Enterprise Architecture Professionals

    Report:How To Successfully Set Up IT Infrastructure For Your Business In China

    For the thousands of foreign companies that establish business operations in China every year, one of the first things on their to-do lists is setting up IT infrastructure, including horizontal and...

    • Downloads: 188
  • For Infrastructure & Operations Professionals

    Report:Top 10 Storage Predictions For I&O Professionals

    Storage teams faced another busy year as their businesses produced larger volumes of data than ever before and sought better storage performance to feed applications that support business growth. Of...

    • Downloads: 1022
  • For Sourcing & Vendor Management Professionals

    Report:Using New Communications Technology Models Shifts Strategy For Services Sourcing

    Alternate Delivery Models Offer More Options For Your Business

    Up until five to seven years ago, sourcing and vendor management (SVM) professionals responsible for telecommunications and mobility services provisioning focused mainly on delivering value by...

    • Downloads: 333
  • For Security & Risk Professionals

    Report:Tech Spotlight: Enterprise File Sharing

    The State Of Enterprise File Sharing In 2013 And What It Means For S&R Pros

    Much of the information used in the course of doing business today exists in a digital format, and there comes a point when it's necessary to share this data with other employees or key business...

    • Downloads: 253
  • For CIO Professionals

    Report:Build An Operations Stairway To The Mobile Future

    Take Seven Steps Now Under The Charter Of A Mobility Council

    Smartphones, tablets, and the rise of bring-your-own (BYO) devices have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development to...

    • Downloads: 1186
  • For Security & Risk Professionals

    Report:Understand The State Of Data Security And Privacy: 2013 To 2014

    Benchmarks: Data Security And Privacy Playbook

    Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about data security and privacy. Analysis of B2B survey data from Forrester's Forrsights Security...

    • Downloads: 1602
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Enterprise Endpoint Backup And Recovery Solutions

    Protect And Enable The Anytime, Anywhere Worker With Client Data Protection

    The information workers of today look very different from those just a few years ago. Today, they work in more places on more devices and expect services to be available 24x7. They create data on...

    • Downloads: 107