About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
ForecastView Spreadsheet
Web-Influenced Retail Sales Forecast (US): Total offline retail sales that are influenced by online research. Offline-influenced retail sales by 30 retail categories such as PCs, apparel, housewares,...
ForecastView Spreadsheet
Online retail spending by 30 retail categories such as PCs, apparel, housewares, consumer electronics, and baby products. Includes metrics, by category, such as online buyers, average spending per...
ForecastView Spreadsheet
Consumer payments by value and and volume for different alternative payment methods, including e-wallet payments, prepaid/stored-value cards, and deferred billing, as well as credit and debit card...
ForecastView Spreadsheet
Online retail spending by category in South Korea, Japan, Australia, India, and China. Includes online buyers and online spending per buyer by categories such as computer hardware and software,...
ForecastView Spreadsheet
Online Retail Spending Forecast (Western Europe): Online retail spending by 22 retail categories for each of the 17 Western European countries. Includes online buyers and average online spending by...
ForecastView Spreadsheet
Web-Influenced Retail Sales Forecast (US): Total offline retail sales that are influenced by online (including mobile) research. Offline-influenced retail sales by 30 retail categories such as...
ForecastView Spreadsheet
Online retail spending by 30 retail categories such as PCs, apparel, housewares, consumer electronics, and baby products. Includes metrics, by category, such as online buyers, average spending per...
ForecastView Spreadsheet
Online retail forecast (Latin America): Online retail spending by category in Brazil and Mexico. Includes online buyers and online spending per buyer by categories such as computer hardware and...
ForecastView Spreadsheet
Mobile commerce forecast: Includes mobile commerce buyers segmented by age. Overall mobile commerce spending by consumers at an aggregate level across retail, travel, coupons, and mobile media and...
ForecastView Spreadsheet
Consumer-owned devices including tablets, desktops, notebooks, netbooks, and dedicated eReaders. Includes annual sales data and installed base of these devices among consumers. Includes historical...
ForecastView Spreadsheet
Online Retail Forecast (Asia Pacific): Online retail spending by category in South Korea, Japan, Australia, India, and China. Includes online buyers and online spending per buyer by categories such...
ForecastView Spreadsheet
Online retail spending by category in Mexico, Brazil, and Argentina. Includes online buyers and online spending per buyer by categories such as computer hardware and software, consumer...
ForecastView Spreadsheet
Mobile Adoption (Global): Includes mobile subscriptions and mobile subscribers (people) by region and country. Includes historical data going back to 2009 plus a five-year forecast.
ForecastView Spreadsheet
Spending on paid search and search engine optimization (SEO) for each of the 17 Western European countries. Includes historical data going back to 2001 for paid search plus a five-year forecast.
ForecastView Spreadsheet
Online Retail Spending Forecast (US): Online retail spending by 30 retail categories such as PCs, apparel, housewares, and consumer electronics and baby products. Includes metrics, by category, such...
ForecastView Spreadsheet
Insurance sales forecast (US): Includes online insurance buyers for motor insurance and home onsurance. Additionally, segments total premiums written and net online premiums written for motor and...
ForecastView Spreadsheet
Worldwide Online Population Forecast estimates the number of individuals with online access and includes total population and Internet penetration by region and country. Includes historical data...
ForecastView Spreadsheet
Online travel forecast (US): Total and online travel spending by managed business and unmanaged business plus leisure travel. Travel spending is segmented by air, hotel, car, cruise, and tours. Also...
ForecastView Spreadsheet
Online retail spending forecast (Western Europe): Online retail spending by 22 retail categories for each of the 17 Western European countries. Includes online retail sales as a percent of total...
Forrester's ForecastView service provides reliable insight into the online, mobile, and emerging technology markets. It offers a framework for understanding market drivers and inhibitors and helps...
ForecastView Spreadsheet
Worldwide online population forecast estimates the number of individuals with online access and includes total population and Internet penetration by region and country. Includes historical data...
ForecastView Spreadsheet
Personal digital device users for portable media devices, tablets, dedicated eReaders, and portable gaming devices in the seven Western European countries of France, Germany, Italy, Netherlands...