Forrester

Why Read This Report

Web conferencing has become a key real-time collaboration priority for most enterprises. IT is working hard to pick the right suppliers, negotiate the right price, and drive adoption. But the market remains fragmented, pricing is often mysterious and hard to compare, and it's often hard to understand which suppliers are best suited to your key scenarios. To help, we have put together this market overview outlining the scenarios, presenting key facts on each supplier, and rationalizing the pricing models for easier comparison. The payoff will be lowering costs and choosing the right portfolio of suppliers to address your scenarios and to drive the adoption of Web conferencing beyond the one in four information workers who currently use it.