About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Alex serves Enterprise Architecture Professionals. He is a leading expert on IT planning and strategy, governance, enterprise architecture value, and enterprise architecture practices. Alex leads the team responsible for research and advisory services that address the needs, priorities, and concerns of Enterprise Architecture Professionals and IT strategists.
Alex has been a principal analyst with Forrester, providing clients with insights in the areas of IT strategy and planning, architecture, and process improvement. Prior to joining Forrester, Alex was the director of enterprise architecture and IT process improvement with John Hancock Financial Services. His experience prior to John Hancock includes IT management consultancy, working with Fortune 500 companies on technology strategy and planning and with various high-tech firms in product management and strategy. Alex has published many articles and has spoken at conferences on technology strategy, IT planning, and architecture.
Alex holds a B.A. in fine arts from the University of New Hampshire. He has also participated in and lectured at various executive training programs.
IT organizations need to inform their annual and longer-term plans with an understanding of how changes in technology will enable business outcomes. EA groups are the logical leaders for this effort....
Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing business...
An Empowered Report: Sweeping Changes In The Business Landscape Will Topple The IT Status Quo
Over the next 10 years, three sets of forces will change the relationship of business, technology, and the IT organization. Technologies that are increasingly easy to acquire and use will empower...

The signs all point to an economic recession having started in 2008 and continuing into 2009, although there is no useful consensus on how long or how deep this recession will be. CEOs, CFOs, and...
Business capability maps provide a framework for capturing key characteristics of a firm's business model and core functions that can then be used to assess business needs, understand IT costs, and...
Deliver An Actionable Plan In A Reasonable Timeframe
It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also...
The EA team of 2009 reports high into the IT organization (either to the CIO or senior planning roles beneath the CIO), has broad acceptance and support, and spends about half its time on strategic...
Enterprise architecture (EA) priorities for 2010 show a continued focus on helping IT reduce costs and get applications out on time and on budget. For the longer term, however, EA will look to enable...
Proactive CIOs Will Help Firms Amid Economic Uncertainties
Macroeconomic conditions, whether they are downturns or boom times, broadly shape the CIO's job, but the firm's own context drives action. The reality is that any business at any time may need to...
The role of IT in many organizations has evolved from supporting the business to enabling the business — a shift that requires IT to transition from being mostly tactical and cost focused to...
EA Makes The New Core Processes Of IT Work
What business wants from IT is changing, and that means IT has to change how it manages itself and the IT-business relationship. Building on current project delivery and operational management...
Materials To Promote Understanding Reference Architectures And Their Value
Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises often...
Business' Process Goals Strongly Influence Application Strategy
Most firms have application portfolios with significant redundancy — a legacy of how business needs have been funded or past merger and acquisition activity. Firms initiate application...
Project portfolio management (PPM) is a best practice for managing a business' IT investments from the initial identification of business needs through project approval and funding. However, IT...
A conceptual architecture is a tool that enterprise architects can use to enhance communication, provide context, and aid direction setting. Though there are many situations in which an architect...
Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises create...
Forrester has seen that the mission and operating model of enterprise architecture teams can be characterized along two dimensions: orientation (technology-oriented or business-oriented) and focus...
Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises create...
Two Distinct Career Options Emerge
2008 will see the firming up of several trends that will shape the CIO role in the future, the foremost being the bifurcation of the role itself. Some CIOs will capitalize on their visibility across...
Program management offices (PMOs) are too frequently viewed as IT management overhead, especially when they focus on portfolio governance and oversight, rather than management of individual projects....
Preparing For The Future — The Role Of The 21st Century CIO
CIOs are looking at a fork in the road — and some see how they can effect change in their enterprises, becoming agents of business transformation. These 21st century CIOs realize that firms...
Importance Of Technology Is Not Matched By IT Effectiveness
Forrester's 2008 business technology (BT) survey of 600 business executives reinforces what many IT executives may sense: While technology is very important to firms, IT is not expected to meet, nor...
Architecture review is an essential process for ensuring that projects are creating solutions with designs and technology that are compatible with long-term enterprise plans. This presentation...
A conceptual architecture is a tool that enterprise architects can use to enhance communication, provide context, and aid direction setting. Though there are many situations in which an architect...
Given the current economic turbulence, the CIO and his or her staff must work with their business counterparts to revisit and revise their portfolio of projects. Necessity may dictate tough decisions...