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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Leverage our analysts' subject-matter expertise and deep understanding of your professional role. Our analysts work with you to create forward-thinking strategies; weigh opportunity against risk; justify decisions; and optimize your individual, team, and corporate performance. Browse our coverage areas below to quickly find which analysts to partner with.









Interactive Marketing Strategy and Process | eCommerce | eCommerce Adoption



B2C eCommerce | Customer Experience Management | Marketing & Strategy | eCommerce
Application Development | Application Security | Authentication, Authorization & Audit | Enterprise Single Sign-On | Entitlement Management | Identity & Access Management | Industry Specifications & Standards | Marketing Ethics | Marketing Organization & Culture | Organizational Design & Change Management



B2C eCommerce | Market Research | Marketing & Strategy | Online Shopping | eCommerce