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ANALYSTS & COVERAGE AREAS

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Coverage Areas

Topics

Technology Product Strategies (59)
eCommerce (41)
Customer Experience Management (39)
IT Management (37)
Packaged Applications (36)
See all Topics
All Topics
- Application Development (25)
- Branding (18)
- Business Process Management (10)
- Customer Experience Management (39)
- Customer Intelligence Strategy and Process (21)
- eCommerce (41)
- Enterprise Architecture Strategy and Process (14)
- Enterprise Collaboration (12)
- Enterprise Mobility (14)
- Information Management (34)
- Innovation (9)
- Interactive Marketing Strategy and Process (27)
- IT Infrastructure & Operations (34)
- IT Management (37)
- IT Measurements (7)
- IT Services (19)
- Market Research (15)
- Marketing Automation (15)
- Marketing Communications (6)
- Marketing Measurement (17)
- Marketing Methods (24)
- Marketing Organization & Culture (18)
- Media Mix (26)
- Packaged Applications (36)
- Security, Risk and Compliance (17)
- Sourcing & Procurement (18)
- Tech Sector Economics (19)
- Technology Product Strategies (59)
- Telecommunication Services (16)

Industry

Financial Services (32)
Retail (20)
Consumer Electronics & Technology (19)
Media & Entertainment (11)
Public Sector (11)
See all Industries
All Industries
- Consumer Electronics & Technology (19)
- Energy & Utilities (2)
- Financial Services (32)
- Healthcare & Life Sciences (8)
- Manufacturing (8)
- Media & Entertainment (11)
- Public Sector (11)
- Retail (20)
- Transportation & Logistics (1)
- Travel (8)

Vendor

IBM (43)
Research In Motion (41)
Dell (40)
Hewlett-Packard (39)
Apple (37)
See all Vendors
All Vendors
- Accenture (35)
- Apple (37)
- AT&T (2)
- ATG (1)
- Capgemini (29)
- Cisco Systems (28)
- Cognizant Technology Solutions (24)
- CSC (33)
- Dell (40)
- Deloitte (33)
- EMC (2)
- Google (33)
- Hewlett-Packard (39)
- IBM (43)
- Infosys Technologies (26)
- Intel (1)
- Microsoft (37)
- Nokia (1)
- Oracle (31)
- Research In Motion (41)
- Salesforce (29)
- SAP (24)
- Sony Electronics (1)
- Tata Consultancy Services (25)
- VMware (22)
- Wipro (33)

ANALYSTS

Darika Ahrens
Interactive Marketing
Vanessa Alvarez
Infrastructure & Operations
Dane Anderson
Vendor Strategy

Darika Ahrens

Interactive Marketing

Coverage Areas

Advertising Agencies | Interactive Marketing Strategy and Process | Marketing Automation | Online Marketing Technology | Social Marketing | Social Media

Vanessa Alvarez

Infrastructure & Operations

Coverage Areas

Capacity on Demand & Utility Computing | Cloud Computing | Data Center Consolidation | Data Center Management | IT Infrastructure & Operations | IT Services | Infrastructure Architectures | Infrastructure Outsourcing | Outsourcing | Storage

Dane Anderson

Vendor Strategy

Coverage Areas

Chris Andrews
Sourcing & Vendor Management
Julie A. Ask
eBusiness & Channel Strategy
Manish Bahl
Vendor Strategy

Chris Andrews

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Corporate Strategy | Go-To-Market Strategies | IT Consulting | IT Services | Innovation Networks | Mergers & Acquisitions | Offshore Services | Product & Solutions Strategies | Sourcing & Procurement

Julie A. Ask

eBusiness & Channel Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Consumer Mobile Brands | Consumer Mobile Devices | Cross Channel Strategies | Marketing & Strategy | Mobile Channel for Consumers | Mobile Email | Mobile Entertainment | Mobile Marketing

Manish Bahl

Vendor Strategy

Coverage Areas

Stephanie Balaouras
Security & Risk
William Band
Business Process
Michael Barnes
Vendor Strategy

Stephanie Balaouras

Security & Risk

Coverage Areas

Backup & Recovery | Data Protection | Security, Risk and Compliance | Storage

William Band

Business Process

Coverage Areas

CRM Applications | Customer Analytics | Customer Data Integration | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | Marketing Automation | Packaged Applications | Partner Relationship Management | Sales Force Management

Michael Barnes

Vendor Strategy

Coverage Areas

Andrew Bartels
CIO
Dave Bartoletti
Infrastructure & Operations
Mark Bartrick
Sourcing & Vendor Management

Andrew Bartels

CIO

Coverage Areas

Application Strategy & Selection | Benchmarks | Contract Life-Cycle Management | Corporate Strategy | Economic Outlook | Electronic Invoice Presentation & Payment | IT Budgeting & Forecasting | IT Spending Forecasts | Innovation | Innovation Strategies

Dave Bartoletti

Infrastructure & Operations

Coverage Areas

Capacity on Demand & Utility Computing | Cloud Computing | Data Center Consolidation | Data Center Management | IT Infrastructure & Operations | Storage | Storage Hardware | Storage Management | Technology

Mark Bartrick

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Sourcing & Procurement | Sourcing Strategy & Execution | Technology Pricing & Licensing

Jennifer Belissent, Ph.D.
CIO
Wolfgang Benkel
Sourcing & Vendor Management
Josh Bernoff

Jennifer Belissent, Ph.D.

CIO

Coverage Areas

B2B Marketing | Customer Experience Management | Go-To-Market Strategies | Innovation | Innovation Networks | Pricing Strategies | Product & Solutions Strategies | Social Computing* | Tech Sector Economics | Technology Adoption Data

Wolfgang Benkel

Sourcing & Vendor Management

Coverage Areas

Sourcing & Procurement | Sourcing Strategy & Execution | Technology Pricing & Licensing

Josh Bernoff

Coverage Areas

Customer Experience Management | Email Marketing & RSS | Interactive Marketing Strategy and Process | Social Computing* | Social Marketing | Social Media | Technology Product Strategies | User-Generated Content | Web 2.0 | Web Design & Usability

Dan Bieler
CIO
Kerry Bodine
Customer Experience
Brad Bortner

Dan Bieler

CIO

Coverage Areas

Kerry Bodine

Customer Experience

Coverage Areas

Customer Experience Management | Multichannel Customer Experience

Brad Bortner

Coverage Areas

B2B Marketing | Market Research | Market Research Segmentation | Market Research Tools | Technology Product Strategies

John Brand
CIO
Robert Brosnan
Customer Intelligence
Matthew Brown
Content & Collaboration

John Brand

CIO

Coverage Areas

Robert Brosnan

Customer Intelligence

Coverage Areas

Campaign Management | Customer Analytics | Customer Intelligence Strategy and Process | Database Marketing | Direct Marketing | Enterprise Marketing Platforms | Loyalty Marketing | Marketing Automation | Marketing Measurement | Marketing Resource Management

Matthew Brown

Content & Collaboration

Coverage Areas

Enterprise Collaboration | Enterprise Portals & Search | Enterprise Portals, Intranets & Extranets | Enterprise Search Platforms | Information Management | Knowledge Management | Technology Product Strategies

Jonathan Browne
Jinan Budge
Security & Risk
Megan Burns
Customer Experience

Jonathan Browne

Coverage Areas

Customer Experience Management | Expert Reviews | Multichannel Customer Experience | Personas & Scenarios | Web Design & Usability

Jinan Budge

Security & Risk

Coverage Areas

Governance, Risk & Compliance | IT Risk Management | Regulations & Legislation | Security Architecture | Security Performance Management | Security Program Governance | Security Services | Security Standards, Regulations & Legislation | Security, Risk and Compliance

Megan Burns

Customer Experience

Coverage Areas

Customer Experience Management | Expert Reviews | Multichannel Customer Experience | Web Design & Usability

Peter Burris
Technology Marketing
Bobby Cameron
CIO
Gene Cao
Vendor Strategy

Peter Burris

Technology Marketing

Coverage Areas

Application Development | Enterprise Marketing Platforms | Interactive Marketing Strategy and Process | Marketing Automation | SOA & Web Services | Technology Product Strategies

Bobby Cameron

CIO

Coverage Areas

Application Development | Architecture & Technology Strategy | Business Value of IT | Governance | Governance, Risk & Compliance | IT Management | IT Serving the Business | Metrics | Security, Risk and Compliance | Strategy & Strategic Planning

Gene Cao

Vendor Strategy

Coverage Areas

Ellen Carney
eBusiness & Channel Strategy
Denee Carrington
Consumer Product Strategy
Marc Cecere
CIO

Ellen Carney

eBusiness & Channel Strategy

Coverage Areas

B2B Integration | B2B eCommerce | B2C eCommerce | Consumer Mobile Activities | Consumer Mobile Adoption | Marketing & Strategy | Mobile Channel for Consumers | Mobile eCommerce | Online Shopping | eCommerce

Denee Carrington

Consumer Product Strategy

Coverage Areas

Marc Cecere

CIO

Coverage Areas

Application Development | Architecture & Technology Strategy | Cost Control | IT Budgeting & Forecasting | IT Management | IT Organization | Organizational Design & Change Management | Strategy & Strategic Planning | Strategy, Planning & Governance of IT | Tech Sector Economics

Kim Celestre
Technology Marketing
Diane Clarkson
eBusiness & Channel Strategy
David M. Cooperstein
CMO & Marketing Leadership

Kim Celestre

Technology Marketing

Coverage Areas

Brand Monitoring | Customer Experience Management | Go-To-Market Strategies | Market Research | Market Research Tools | Product & Solutions Strategies | Social Computing* | Technology Product Strategies | Web 2.0

Diane Clarkson

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | Email Customer Service | Mobile Channel for Consumers | Multichannel Customer Experience | Packaged Applications | eCommerce | eCommerce Adoption

David M. Cooperstein

CMO & Marketing Leadership

Coverage Areas

Ad Networks, Ad Servers, & Ad Exchanges | Advertising | Branding | Business Models | Corporate Strategy | Emerging Media | Integrated Marketing | Interactive Marketing Strategy and Process | Marketing & Strategy | Marketing Communications

Andras Cser
Security & Risk
Alex Cullen
Enterprise Architecture
Ellen Daley
Vendor Strategy

Andras Cser

Security & Risk

Coverage Areas

Authentication, Authorization & Audit | Enterprise Single Sign-On | Entitlement Management | Fraud Management | Governance, Risk & Compliance | Identity & Access Management | Infrastructure Security | Mobile Services | Passwords | Security, Risk and Compliance

Alex Cullen

Enterprise Architecture

Coverage Areas

IT Management | IT Organization | Organizational Design & Change Management | Strategy, Planning & Governance of IT

Ellen Daley

Vendor Strategy

Coverage Areas

B2B Marketing | Enterprise Mobility | Market Research | Technology Product Strategies | Telecommunication Services

Dean Davison
Technology Sales Enablement
Michelle de Lussanet
Tim DeGennaro
Enterprise Architecture

Dean Davison

Technology Sales Enablement

Coverage Areas

Competitive Analysis | Corporate Strategy | Market Research | Product & Solutions Strategies | Product Portfolio Strategies | Sales Enablement | Technology Product Strategies

Michelle de Lussanet

Coverage Areas

Tim DeGennaro

Enterprise Architecture

Coverage Areas

Enterprise Architecture Strategy and Process

Henry Dewing
Infrastructure & Operations
Rachel A. Dines
Infrastructure & Operations
Moira Dorsey
Customer Experience

Henry Dewing

Infrastructure & Operations

Coverage Areas

B2B Marketing | Business Models | Client Computing Hardware | Client Systems | Collaboration Platforms | Communications Infrastructure | Competitive Analysis | Corporate Strategy | Customer-Driven Innovation | Decision Making

Rachel A. Dines

Infrastructure & Operations

Coverage Areas

Backup & Recovery | Balanced Scorecard | Business Continuity & Disaster Recovery | Fault Tolerance | IT Infrastructure & Operations | Metrics

Moira Dorsey

Customer Experience

Coverage Areas

Cross Channel Strategies | Customer Experience Management | Multichannel Customer Experience | Personalization | Personas & Scenarios | Phone Self-Service | Web Design & Usability

Carlton A. Doty
Consumer Product Strategy
Bill Doyle
eBusiness & Channel Strategy
Nate Elliott

Carlton A. Doty

Consumer Product Strategy

Coverage Areas

Bill Doyle

eBusiness & Channel Strategy

Coverage Areas

Customer Advocacy

Nate Elliott

Coverage Areas

Branding | Globalization & Localization | Integrated Marketing (Cross-channel) | Marketing & Strategy | Marketing Measurement | Media Mix | Social Media

Benjamin Ensor
eBusiness & Channel Strategy
Jon Erickson
Technology Sales Enablement
Jeff Ernst
CMO & Marketing Leadership

Benjamin Ensor

eBusiness & Channel Strategy

Coverage Areas

Customer Advocacy | Customer Experience Management | Direct Marketing | eCommerce

Jon Erickson

Technology Sales Enablement

Coverage Areas

Tech Sector Economics

Jeff Ernst

CMO & Marketing Leadership

Coverage Areas

Acquisition Marketing | Interactive Marketing Strategy and Process | Lead Generation | Lead Management | Marketing & Strategy | Marketing Automation | Marketing Communications | Marketing Messaging | Marketing Methods | Marketing Organization & Culture

Boris Evelson
Business Process
Richard Evensen
Market Insights
Michael Facemire
Application Development & Delivery

Boris Evelson

Business Process

Coverage Areas

Analytics Applications | Business Intelligence | Business Process Management | CRM Applications | Center of Expertise | Customer Analytics | Customer Intelligence Strategy and Process | Customer Relationship Management (CRM) | Data Visualization | Data Warehousing

Richard Evensen

Market Insights

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Market Research | Market Research Tools | Market Research Vendors

Michael Facemire

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Architecture & Technology Strategy | Customer Experience Management | Enterprise Mobile Devices | Enterprise Mobility | Integrated Development Environments | Marketing & Strategy | Mobile Application Development

Nigel Fenwick
CIO
Ed Ferrara
Security & Risk
Michelle Ferreira
Market Insights

Nigel Fenwick

CIO

Coverage Areas

Business Technology | Business Value of IT | Customer Experience Management | IT As A Business | IT Management | IT Serving the Business | IT Talent Management | Marketing & Strategy | Marketing of IT | Media Mix

Ed Ferrara

Security & Risk

Coverage Areas

Governance, Risk & Compliance | Loss Events & Investigations | Regulations & Legislation | Security Architecture | Security Performance Management | Security Program Governance | Security Services | Security Standards, Regulations & Legislation | Security, Risk and Compliance

Michelle Ferreira

Market Insights

Coverage Areas

Christine Ferrusi Ross
Sourcing & Vendor Management
Richard Fichera
Infrastructure & Operations
Dave Frankland
Customer Intelligence

Christine Ferrusi Ross

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | IT Consulting | IT Services | Offshore Services | Sourcing & Procurement | Sourcing Strategy & Execution | Systems Integration | Vendor Management

Richard Fichera

Infrastructure & Operations

Coverage Areas

Data Center Consolidation | Data Center Management | IT Infrastructure & Operations | Infrastructure Architectures | Server Hardware | Server Operating Systems | Server Platforms | Technology

Dave Frankland

Customer Intelligence

Coverage Areas

Advertising Agencies | Customer Analytics | Customer Intelligence Strategy and Process | Database Marketing | Database Marketing Service Providers | Direct Marketing | Loyalty Marketing

Patti Freeman Evans
eBusiness & Channel Strategy
Jean-Pierre Garbani
Infrastructure & Operations
Martin Gill
eBusiness & Channel Strategy

Patti Freeman Evans

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Direct Marketing | Interactive Marketing Strategy and Process | Multichannel Selling Strategies | Social Marketing | Social Media | eCommerce | eCommerce Adoption | eCommerce Platforms & Technologies

Jean-Pierre Garbani

Infrastructure & Operations

Coverage Areas

Business Service Management | Capacity Modeling & Planning | Data Center Management | Go-To-Market Strategies | IT Infrastructure & Operations | IT Management | IT Management Software | IT Organization | IT Process Automation | Job Scheduling & Workload Management

Martin Gill

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Consumer Mobile Activities | Consumer Mobile Adoption | Mobile Channel for Consumers | Mobile eCommerce | Multichannel Selling Strategies | Online Shopping | eCommerce

Frank E. Gillett
CIO
Mike Gilpin
Application Development & Delivery
Frederic Giron
Vendor Strategy

Frank E. Gillett

CIO

Coverage Areas

Capacity on Demand & Utility Computing | Data Center Management | Grid Computing | IT Infrastructure & Operations | IT Services | Infrastructure Architectures | Outsourcing

Mike Gilpin

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Lean Software | SOA & Web Services

Frederic Giron

Vendor Strategy

Coverage Areas

Michael Glantz
CMO & Marketing Leadership
Chip Gliedman
CIO
Sanchit Gogia
Vendor Strategy

Michael Glantz

CMO & Marketing Leadership

Coverage Areas

Chip Gliedman

CIO

Coverage Areas

Business Process Management | CRM Applications | Customer Relationship Management (CRM) | Customer Service & Support | IT Management | Packaged Applications | Program & Project Management | Tech Sector Economics

Sanchit Gogia

Vendor Strategy

Coverage Areas

Charles S. Golvin
Consumer Product Strategy
J.P. Gownder
Technology Marketing
Tom Grant, Ph.D.
Application Development & Delivery

Charles S. Golvin

Consumer Product Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Devices | Information Management | Instant Messaging | Messaging | Mobile Channel for Consumers | Mobile Entertainment | Mobile Services | Telecommunication Services | eCommerce

J.P. Gownder

Technology Marketing

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Consumer Mobile Devices | Market Research | Mobile Channel for Consumers | Mobile Services | Product & Solutions Strategies | Technology Product Strategies | Telecommunication Services | eCommerce

Tom Grant, Ph.D.

Application Development & Delivery

Coverage Areas

Agile | Application Development | Application Development Methodologies | Application Development Processes & Tools | Application Infrastructure Technologies | Application Life-Cycle Management | Customer Experience Management | Enterprise Collaboration | Information Management | Innovation

Benjamin Gray
Infrastructure & Operations
Michael Greene
Interactive Marketing
Mike Gualtieri
Application Development & Delivery

Benjamin Gray

Infrastructure & Operations

Coverage Areas

Client Computing Hardware | Client Operating Systems & Software | Enterprise Desktops | Enterprise Laptops | Enterprise Mobile Devices | Enterprise Mobility | IT Infrastructure & Operations | Mobile Operating Systems | Mobile Services | Mobile Software & Platforms

Michael Greene

Interactive Marketing

Coverage Areas

Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Media Buying | Media Mix | Online Advertising | Organizational Structure | Social Marketing | Social Media | Technology Product Strategies

Mike Gualtieri

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Security | Application Server Platforms | Architecture & Technology Strategy | Business Rules | Customer Experience Management | Enterprise Architecture Strategy and Process | IT Management

Katyayan Gupta
Vendor Strategy
Seepij Gupta
Vendor Strategy
Paul Hagen
Customer Experience

Katyayan Gupta

Vendor Strategy

Coverage Areas

Seepij Gupta

Vendor Strategy

Coverage Areas

Paul Hagen

Customer Experience

Coverage Areas

Customer Experience Management

Summer Hamad
Vendor Strategy
Paul D. Hamerman
Application Development & Delivery
Jeffrey S. Hammond
Application Development & Delivery

Summer Hamad

Vendor Strategy

Coverage Areas

Paul D. Hamerman

Application Development & Delivery

Coverage Areas

Accounting Systems | Analytics Applications | Application Strategy & Selection | Application Upgrades & Maintenance | Budgeting & Planning Applications | Business Intelligence | Business Performance Solutions | Business Process Management | Business Process Outsourcing | Business Technology

Jeffrey S. Hammond

Application Development & Delivery

Coverage Areas

Agile | Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Life-Cycle Management | Architecture & Technology Strategy | Customer Experience Management | Enterprise Mobility | Integrated Development Environments | Mobile Application Development

Tim Harmon
Technology Marketing
Randy Heffner
Enterprise Architecture
Grey Held

Tim Harmon

Technology Marketing

Coverage Areas

B2B Marketing | Business Intelligence | Business Models | Cloud Computing | Corporate Strategy | Customer Relationship Management (CRM) | Go-To-Market Strategies | Hosting & Managed Services | IT Infrastructure & Operations | IT Services

Randy Heffner

Enterprise Architecture

Coverage Areas

Application Architecture | Application Development | Application Development Processes & Tools | Digital Business Architecture | Enterprise Architecture Domains | Enterprise Architecture Strategy and Process | SOA & Web Services | SOA Management & Web Services Management | SOA Platforms

Grey Held

Coverage Areas

Interactive Marketing Strategy and Process | eCommerce | eCommerce Adoption

Liz Herbert
Sourcing & Vendor Management
Brian W. Hill
Security & Risk
Andy Hoar
eBusiness & Channel Strategy

Liz Herbert

Sourcing & Vendor Management

Coverage Areas

Application Strategy & Selection | Application Upgrades & Maintenance | CRM Applications | Contract Negotiations | Customer Relationship Management (CRM) | Enterprise Resource Planning Applications (ERP) | IT Consulting | IT Services | Offshore Services | Outsourcing

Brian W. Hill

Security & Risk

Coverage Areas

Enterprise Content Management | Information Management | Message Archiving | Records Management | Retention Management | Security, Risk and Compliance | Technology | Technology Product Strategies | eDiscovery

Andy Hoar

eBusiness & Channel Strategy

Coverage Areas

B2B eCommerce | B2C eCommerce | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | Emerging Media | Emerging Methods | Innovation Networks | Interactive Marketing Strategy and Process | Marketing Automation

Zach Hofer-Shall
Customer Intelligence
Rick Holland
Security & Risk
Bradford J. Holmes
Technology Sales Enablement

Zach Hofer-Shall

Customer Intelligence

Coverage Areas

Brand Monitoring | Customer Intelligence Strategy and Process | Data Mining | Information Management | Interactive Marketing Strategy and Process | Listening Platforms | Marketing Measurement | Marketing ROI | Social Marketing | Social Media

Rick Holland

Security & Risk

Coverage Areas

Content Security | Email Content Security | Incident Response & Investigations | Infrastructure Security | Security Operations | Security, Risk and Compliance | Systems & Server Security | Vulnerability & Threat Management | Web Content Security

Bradford J. Holmes

Technology Sales Enablement

Coverage Areas

B2B Marketing | Sales Enablement | Technology Product Strategies

Brian Hopkins
Enterprise Architecture
Jost Hoppermann
Application Development & Delivery
Evelyn Hubbert
Infrastructure & Operations

Brian Hopkins

Enterprise Architecture

Coverage Areas

Business Intelligence | Data Management | Data Mining | EA Modeling & Repository Tools | Enterprise Architecture Domains | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Enterprise Content Management | Executive Steering Committees | Governance

Jost Hoppermann

Application Development & Delivery

Coverage Areas

Application Development | Application Strategy & Selection | Architecture & Technology Strategy | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Multichannel Architecture | Organizational Design & Change Management

Evelyn Hubbert

Infrastructure & Operations

Coverage Areas

Business Service Management | Customer Relationship Management (CRM) | Data Center Management | IT Asset Management | IT Infrastructure & Operations | IT Process Automation | IT Service Management | ITIL | Infrastructure Change & Configuration Management | Packaged Applications

Thomas Husson
Consumer Product Strategy
Susan Huynh
Market Insights
Carrie Johnson
eBusiness & Channel Strategy

Thomas Husson

Consumer Product Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Emerging Media | Emerging Methods | Mobile Advertising | Mobile Channel for Consumers | Mobile Entertainment | Mobile Marketing | Mobile Services | Telecommunication Services

Susan Huynh

Market Insights

Coverage Areas

Telecommunication Services

Carrie Johnson

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Multichannel Selling Strategies | eCommerce

David K. Johnson
Infrastructure & Operations
Duncan Jones
Sourcing & Vendor Management
Christian Kane
Infrastructure & Operations

David K. Johnson

Infrastructure & Operations

Coverage Areas

Application Management | Application Virtualization | Client Computing Hardware | Client Operating Systems & Software | Client Security & Management | Enterprise Desktops | Enterprise Laptops | IT Infrastructure & Operations | IT Process Automation

Duncan Jones

Sourcing & Vendor Management

Coverage Areas

Application Strategy & Selection | B2B Integration | B2B eCommerce | Contract Negotiations | IT Infrastructure & Operations | License Management | Packaged Applications | Product & Solutions Strategies | Sourcing & Procurement | Sourcing Strategy & Execution

Christian Kane

Infrastructure & Operations

Coverage Areas

Client Computing Hardware | Client Operating Systems & Software | Client Security & Management | Enterprise Mobile Devices | Enterprise Mobility | IT Infrastructure & Operations | Mobile Application Development | Mobile Application Platforms | Mobile Device Management | Mobile Email

Philipp Karcher
Content & Collaboration
Khalid Kark
CIO
Masami Kashiwagi
Vendor Strategy

Philipp Karcher

Content & Collaboration

Coverage Areas

Enterprise Collaboration | Information Management | Office Productivity | Video & Teleconferencing

Khalid Kark

CIO

Coverage Areas

Governance, Risk & Compliance | IT Management | IT Organization | Legal Issues & IT | Organizational Design & Change Management | Security, Risk and Compliance | Strategy, Planning & Governance of IT

Masami Kashiwagi

Vendor Strategy

Coverage Areas

TJ Keitt
Content & Collaboration
Mary Beth Kemp
Fatemeh Khatibloo
Customer Intelligence

TJ Keitt

Content & Collaboration

Coverage Areas

Collaboration Platforms | Customer Experience Management | Enterprise Collaboration | Go-To-Market Strategies | Information Management | Instant Messaging | Messaging | Product & Solutions Strategies | Serious Gaming | Social Computing*

Mary Beth Kemp

Coverage Areas

Adaptive Brand Marketing | Advertising | B2C eCommerce | Brand Growth & Expansion | Brand Portfolio & Cohort Marketing | Branding | Business Models | Corporate Strategy | Cross Channel Strategies | Customer-Driven Innovation

Fatemeh Khatibloo

Customer Intelligence

Coverage Areas

Advertising Agencies | Customer Analytics | Customer Intelligence Strategy and Process | Database Marketing | Database Marketing Service Providers | Direct Marketing | Loyalty Marketing

John Kindervag
Security & Risk
Andre Kindness
Infrastructure & Operations
Onica King
Infrastructure & Operations

John Kindervag

Security & Risk

Coverage Areas

Data Protection | Data-Centric Security | Encryption | Enterprise Firewalls | Information Leak Prevention | Information Protection | Infrastructure Security | Mobile Security | Network Security | Regulations & Legislation

Andre Kindness

Infrastructure & Operations

Coverage Areas

Adaptive Brand Marketing | Branding | Marketing & Strategy

Onica King

Infrastructure & Operations

Coverage Areas

Data Center Management | Green IT | IT Asset Management | IT Infrastructure & Operations | IT Process Automation | ITIL

Holger Kisker, Ph.D.
CIO
Laura Koetzle
Security & Risk
Rob Koplowitz
Content & Collaboration

Holger Kisker, Ph.D.

CIO

Coverage Areas

Application Development | Application Strategy & Selection | Business Process Management | Business Process Modeling | Customer Relationship Management (CRM) | Enterprise Architecture Strategy and Process | Enterprise Resource Planning Applications (ERP) | Information Management | Order Management | Packaged Applications

Laura Koetzle

Security & Risk

Coverage Areas

IT Infrastructure & Operations | IT Management | Infrastructure Security | Network Access Control | Network Management | Network Security | Networking | Security Architecture | Security Program Governance | Security, Risk and Compliance

Rob Koplowitz

Content & Collaboration

Coverage Areas

Enterprise Collaboration | Information Management | Information Workplace | Instant Messaging | Messaging

Brian Lambert, Ph.D.
Technology Sales Enablement
George Lawrie
Application Development & Delivery
Craig Le Clair
Business Process

Brian Lambert, Ph.D.

Technology Sales Enablement

Coverage Areas

B2B Marketing | Competency & Skills Management | Corporate Strategy | Go-To-Market Strategies | IT Management | IT Organization | IT Talent Management | Information Management | Learning | Learning Strategy

George Lawrie

Application Development & Delivery

Coverage Areas

Enterprise Resource Planning Applications (ERP) | Packaged Applications | Supply Chain Management

Craig Le Clair

Business Process

Coverage Areas

Business Process Management | Case Management | Document Management Services | Electronic Invoice Presentation & Payment | Enterprise Content Management | IT Services | Information Management | Outsourcing | Packaged Applications | Sourcing & Procurement

Sharyn Leaver
Enterprise Architecture
Gene Leganza
Enterprise Architecture
Kate Leggett
Business Process

Sharyn Leaver

Enterprise Architecture

Coverage Areas

Business Process Management | Enterprise Resource Planning Applications (ERP) | Packaged Applications | Supply Chain Management | Technology Product Strategies

Gene Leganza

Enterprise Architecture

Coverage Areas

Application Architecture | Enterprise Architecture Domains | Enterprise Architecture Strategy and Process | IT Management | Information Architecture | Strategy & Strategic Planning | Strategy, Planning & Governance of IT | Technical Architecture

Kate Leggett

Business Process

Coverage Areas

CRM Applications | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | IT Consulting | Packaged Applications | Social Computing* | Web 2.0

Diego Lo Giudice
Application Development & Delivery
Eric Lobel
Analyst Relations
Kevin Lucas
Analyst Relations

Diego Lo Giudice

Application Development & Delivery

Coverage Areas

Agile | Application Architecture | Application Development | Application Development Processes & Tools | Application Life-Cycle Management | Application Management | Application Modernization | Application Portfolio Management | Architecture & Technology Strategy | Enterprise Architecture Domains

Eric Lobel

Analyst Relations

Coverage Areas

Analyst Relations Best Practices | Analyst Relations Planning and Process | Technology Product Strategies

Kevin Lucas

Analyst Relations

Coverage Areas

Analyst Relations Best Practices | Analyst Relations Planning and Process

Eve Maler
Security & Risk
Stephen Mann
Infrastructure & Operations
Harley Manning
Customer Experience

Eve Maler

Security & Risk

Coverage Areas

Application Development | Application Security | Authentication, Authorization & Audit | Enterprise Single Sign-On | Entitlement Management | Identity & Access Management | Industry Specifications & Standards | Marketing Ethics | Marketing Organization & Culture | Organizational Design & Change Management

Stephen Mann

Infrastructure & Operations

Coverage Areas

Chargeback | Cost Control | Governance | IT Asset Management | IT Budgeting & Forecasting | IT Infrastructure & Operations | IT Management | IT Organization | IT Process Automation | IT Service Management

Harley Manning

Customer Experience

Coverage Areas

Customer Experience Management | Expert Reviews | Personas & Scenarios | Web Design & Usability | Web Design Agencies

China Martens
Application Development & Delivery
Bill Martorelli
Sourcing & Vendor Management
Pascal Matzke
CIO

China Martens

Application Development & Delivery

Coverage Areas

Application Strategy & Selection | Customer Experience Management | Enterprise Resource Planning Applications (ERP) | Order Management | Packaged Applications | Social Computing* | Web 2.0

Bill Martorelli

Sourcing & Vendor Management

Coverage Areas

Application Outsourcing | Hosting & Managed Services | IT Services | Offshore Services | Outsourcing | Sourcing & Procurement | Sourcing Strategy & Execution | Systems Integration

Pascal Matzke

CIO

Coverage Areas

Customer Relationship Management (CRM) | Go-To-Market Strategies | IT Services | Mergers & Acquisitions | Offshore Services | Outsourcing | Packaged Applications | Partner & Affiliate Marketing | Partner Relationship Management | Partnership Strategies

John C. McCarthy
CIO
Chris McClean
Security & Risk
Kyle McNabb
Application Development & Delivery

John C. McCarthy

CIO

Coverage Areas

Alternate Offshore Geographies | IT Services | Offshore Product Development | Offshore Services | Outsourcing | Sourcing & Procurement | Systems Integration | Vendor Management

Chris McClean

Security & Risk

Coverage Areas

Corporate Social Responsibility | Governance, Risk & Compliance | Green Business Strategy | IT Management | IT Risk Management | Security, Risk and Compliance | Strategy, Planning & Governance of IT

Kyle McNabb

Application Development & Delivery

Coverage Areas

James L. McQuivey, Ph.D.
Consumer Product Strategy
Derek Miers
Business Process
Christopher Mines
CIO

James L. McQuivey, Ph.D.

Consumer Product Strategy

Coverage Areas

Business Models | Competitive Analysis | Consumer Mobile Activities | Consumer Mobile Adoption | Corporate Strategy | Customer-Driven Innovation | Go-To-Market Strategies | Innovation | Innovation Strategies | Marketing & Strategy

Derek Miers

Business Process

Coverage Areas

Business Architecture | Business Event Management | Business Process Management | Business Process Management Suites | Business Process Methodologies | Business Process Modeling | Business Process Optimization | Business Process Outsourcing | Business Technology | Case Management

Christopher Mines

CIO

Coverage Areas

Business Technology | Business Value of IT | IT Infrastructure & Operations | IT Management | IT Serving the Business | Marketing & Strategy | Product & Solutions Strategies | Technology | Technology Product Strategies | Telecommunication Services

Tina Moffett
Customer Intelligence
Tiffani Montez
eBusiness & Channel Strategy
Stephanie Moore
Sourcing & Vendor Management

Tina Moffett

Customer Intelligence

Coverage Areas

Business Intelligence | Campaign Management | Customer Analytics | Customer Intelligence Strategy and Process | Data Management | Database Marketing | Direct Marketing | Information Management | Marketing Measurement | Marketing Organization & Culture

Tiffani Montez

eBusiness & Channel Strategy

Coverage Areas

Customer Relationship Management (CRM) | Loyalty Marketing | eCommerce

Stephanie Moore

Sourcing & Vendor Management

Coverage Areas

Multisourcing & Multiprovider Strategy | Sourcing & Procurement | Sourcing Strategy & Execution

Connie Moore
Business Process
Anthony Mullen
Interactive Marketing
Sucharita Mulpuru
eBusiness & Channel Strategy

Connie Moore

Business Process

Coverage Areas

Business Process Management | Business Process Optimization | Enterprise Collaboration | Enterprise Content Management | IT Management | IT Organization | Information Management | Organizational Design & Change Management | Packaged Applications

Anthony Mullen

Interactive Marketing

Coverage Areas

Interactive Marketing Strategy and Process | Marketing Attitudes | Marketing Ethics | Marketing Measurement | Marketing Organization & Culture | Online Advertising

Sucharita Mulpuru

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Best of the Web | Cross Channel Strategies | Customer Experience Management | Expert Reviews | Interactive Marketing Strategy and Process | Kiosks | Marketing & Strategy | Marketing Automation | Mobile Channel for Consumers

Phil Murphy
Application Development & Delivery
Emily Murphy
Customer Intelligence
Jim Nail
Interactive Marketing

Phil Murphy

Application Development & Delivery

Coverage Areas

Application Development | Application Modernization | Application Portfolio Management | Application Rationalization | Application Strategy & Selection | Architecture & Technology Strategy | Competency & Skills Management | IT Management | IT Talent Management | Program & Project Management

Emily Murphy

Customer Intelligence

Coverage Areas

Customer Intelligence Strategy and Process | Loyalty Marketing | Marketing & Strategy | Marketing Methods

Jim Nail

Interactive Marketing

Coverage Areas

Acquisition Marketing | Adaptive Brand Marketing | Behavioral Targeting | Brand Monitoring | Brand Portfolio & Cohort Marketing | Brand Tactics | Branding | Consumer Promotion | Email Marketing & RSS | Emerging Methods

Lauren E. Nelson
Steven Noble
eBusiness & Channel Strategy
Joanna O'Connell
Interactive Marketing

Lauren E. Nelson

Coverage Areas

Capacity on Demand & Utility Computing | Cloud Computing | Data Center Management | Green IT | IT Infrastructure & Operations | Infrastructure Architectures

Steven Noble

eBusiness & Channel Strategy

Coverage Areas

Brand Monitoring | Brand Tactics | Corporate Strategy | Customer Experience Management | Interactive Marketing Strategy and Process | Marketing Organization & Culture | Social Computing* | Technology Product Strategies | Web 2.0

Joanna O'Connell

Interactive Marketing

Coverage Areas

Ad Networks, Ad Servers, & Ad Exchanges | Advertising Agencies | Behavioral Targeting | Interactive Marketing Strategy and Process | Marketing Automation | Marketing Measurement | Marketing ROI | Measurement Methods & Techniques | Media Buying | Media Mix

Glenn O'Donnell
Infrastructure & Operations
Michael O'Grady
Market Insights
Peter O'Neill
Technology Marketing

Glenn O'Donnell

Infrastructure & Operations

Coverage Areas

Application Development | Application Management | Application Performance Monitoring | Business Service Management | CMDB | Capacity Modeling & Planning | Data Center Automation | Data Center Management | IT Asset Management | IT Infrastructure & Operations

Michael O'Grady

Market Insights

Coverage Areas

Telecommunication Services

Peter O'Neill

Technology Marketing

Coverage Areas

Acquisition Marketing | B2B Marketing | Brand Monitoring | Brand Tactics | Customer Experience Management | Data Center Management | Emerging Media | Emerging Methods | Go-To-Market Strategies | IT Infrastructure & Operations

Ari Osur
Christine Spivey Overby
Interactive Marketing
Leslie Owens
Content & Collaboration

Ari Osur

Coverage Areas

Email Marketing & RSS | Emerging Media | Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Marketing & Strategy | Measurement Methods & Techniques | Media Mix | Online Advertising | Online Marketing Technology | Organizational Structure

Christine Spivey Overby

Interactive Marketing

Coverage Areas

Direct Marketing | Interactive Marketing Strategy and Process

Leslie Owens

Content & Collaboration

Coverage Areas

Enterprise Portals & Search | Enterprise Portals, Intranets & Extranets | Enterprise Search Platforms | Information Management | Information Workplace | Taxonomy & Classification | Text Mining & Analytics

Luca S. Paderni
CMO & Marketing Leadership
Melissa Parrish
Interactive Marketing
Andrew Peach
Market Insights

Luca S. Paderni

CMO & Marketing Leadership

Coverage Areas

Acquisition Marketing | B2B Marketing | Brand Monitoring | Brand Tactics | Corporate Strategy | Marketing Measurement | Marketing Organization & Culture | Media Buying | Media Mix | Technology Product Strategies

Melissa Parrish

Interactive Marketing

Coverage Areas

Brand & Product Web Sites | Brand Monitoring | Emerging Media | Emerging Methods | Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Marketing Automation | Marketing Measurement | Marketing ROI | Measurement Methods & Techniques

Andrew Peach

Market Insights

Coverage Areas

Market Research | Market Research Segmentation | Technology Product Strategies

Lutz Peichert
Sourcing & Vendor Management
Michele Pelino
Infrastructure & Operations
Alexander Peters, Ph.D.
Business Process

Lutz Peichert

Sourcing & Vendor Management

Coverage Areas

Sourcing & Procurement | Sourcing Strategy & Execution | Vendor Management

Michele Pelino

Infrastructure & Operations

Coverage Areas

Application Management | Balanced Scorecard | Communication Service Provider Issues & Technologies | Enterprise Mobile Devices | Enterprise Mobility | Fixed-Mobile Convergence | Location-Based Services | Mobile Device Management | Mobile Operating Systems | Mobile Professional Productivity

Alexander Peters, Ph.D.

Business Process

Coverage Areas

Business Models | Business Process Management | Business Process Optimization | Business Technology | Business Value of IT | Center of Expertise | Corporate Strategy | Decision Making | Executive Steering Committees | Governance

Henry Peyret
Enterprise Architecture
Stephen Powers
Business Process
Michael Procanik
Application Development & Delivery

Henry Peyret

Enterprise Architecture

Coverage Areas

EA Modeling & Repository Tools | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Telecommunication Services

Stephen Powers

Business Process

Coverage Areas

Digital Asset Management | Document Management | Enterprise Content Management | Information Management | Web Content Management

Michael Procanik

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Quality Assurance | Testing & Test Management

John Rakowski
Infrastructure & Operations
Andrew Reichman
Infrastructure & Operations
Zachary Reiss-Davis
Technology Marketing

John Rakowski

Infrastructure & Operations

Coverage Areas

Business Service Management | Cloud Computing | Data Center Management | IT Infrastructure & Operations | IT Process Automation | IT Service Management | ITIL | Infrastructure Architectures | Server Consolidation | Server Provisioning

Andrew Reichman

Infrastructure & Operations

Coverage Areas

Data Archiving | Data Protection | IT Infrastructure & Operations | Storage | Storage Management | Storage Networking

Zachary Reiss-Davis

Technology Marketing

Coverage Areas

B2B Marketing | Brand Monitoring | Customer Experience Management | Interactive Marketing Strategy and Process | Listening Platforms | Social Computing* | Technology Product Strategies | Web 2.0

Reineke Reitsma
Market Insights
Clay Richardson
Business Process
Stefan Ried, Ph.D.
CIO

Reineke Reitsma

Market Insights

Coverage Areas

Emerging Market Research Strategies | Market Research | Market Research Segmentation | Market Research Tools | Technology Product Strategies

Clay Richardson

Business Process

Coverage Areas

Business Process Management | Business Process Management Suites | Business Process Methodologies | Business Process Modeling | Business Process Optimization | Packaged Applications | Workflow

Stefan Ried, Ph.D.

CIO

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Platforms & Programming Strategy | Application Server Platforms | Application Strategy & Selection | Architecture & Technology Strategy | Cloud Computing | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process

Emily Riley
Interactive Marketing
Ron Rogowski
Customer Experience
Andrew Rose
Security & Risk

Emily Riley

Interactive Marketing

Coverage Areas

Behavioral Targeting | Brand & Product Web Sites | Interactive Marketing Strategy and Process | Marketing Measurement | Measurement Methods & Techniques | Media Buying | Media Mix | Online Advertising | Social Marketing | Social Media

Ron Rogowski

Customer Experience

Coverage Areas

Best of the Web | Brand Tactics | Customer Experience Management | Expert Reviews | Globalization & Localization | Rich Internet Applications | Social Computing* | Web 2.0 | Web Design & Usability

Andrew Rose

Security & Risk

Coverage Areas

Business Value of IT | IT Budgeting & Forecasting | IT Management | IT Risk Management | Organizational Design & Change Management | Security Performance Management | Security Standards, Regulations & Legislation | Staff Development, Training & Succession Management | Strategy & Strategic Planning | Strategy, Planning & Governance of IT

Sarah Rotman Epps
Consumer Product Strategy
John R. Rymer
Application Development & Delivery
Adele Sage
Customer Experience

Sarah Rotman Epps

Consumer Product Strategy

Coverage Areas

Business Models | Competitive Analysis | Consumer Mobile Devices | Corporate Strategy | Go-To-Market Strategies | Marketing & Strategy | New Product Development | Office Productivity Suites | Pricing Strategies | Product & Solutions Strategies

John R. Rymer

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Platforms & Programming Strategy | Application Server Platforms | Architecture & Technology Strategy | Business Rules | Platform-as-a-Service (PaaS)

Adele Sage

Customer Experience

Coverage Areas

Best of the Web | Cross Channel Strategies | Customer Experience Management | Email Customer Service | Expert Reviews | Multichannel Customer Experience | Personalization | Phone Self-Service | Web Design & Usability

Scott Santucci
Technology Sales Enablement
Ted Schadler
Content & Collaboration
Art Schoeller
Infrastructure & Operations

Scott Santucci

Technology Sales Enablement

Coverage Areas

B2B Marketing | Competitive Analysis | Corporate Strategy | Go-To-Market Strategies | Product & Solutions Strategies | Product Portfolio Strategies | Sales Enablement | Technology Product Strategies | Vendor Positioning

Ted Schadler

Content & Collaboration

Coverage Areas

Collaboration Platforms | Enterprise Collaboration | Information Management | Information Workplace | Instant Messaging | Messaging | Web Conferencing

Art Schoeller

Infrastructure & Operations

Coverage Areas

Claire Schooley
Business Process
Vikram Sehgal
Market Insights
Tirthankar Sen
Vendor Strategy

Claire Schooley

Business Process

Coverage Areas

Human Resources Management Applications | IT Management | IT Talent Management | Information Management | Learning | Learning Strategy | Packaged Applications | Performance & Talent Management

Vikram Sehgal

Market Insights

Coverage Areas

Mobile Channel for Consumers | eCommerce

Tirthankar Sen

Vendor Strategy

Coverage Areas

Elizabeth Shaw
Interactive Marketing
Tim Sheedy
CIO
Peter Sheldon
eBusiness & Channel Strategy

Elizabeth Shaw

Interactive Marketing

Coverage Areas

Brand Monitoring | Brand Tactics | Consumer Blogs | Customer Experience Management | Emerging Media | Emerging Methods | Interactive Marketing Strategy and Process | Media Mix | Social Computing* | Social Marketing

Tim Sheedy

CIO

Coverage Areas

Application Development | Architecture & Technology Strategy | Business Technology | Business Value of IT | Convergence Services | Customer Experience Management | Data Center Outsourcing | Digital Business Architecture | Enterprise Architecture Domains | Enterprise Architecture Strategy and Process

Peter Sheldon

eBusiness & Channel Strategy

Coverage Areas

B2B Integration | B2B eCommerce | B2C eCommerce | Mobile Channel for Consumers | Mobile eCommerce | Multichannel Selling Strategies | Online Shopping | eCommerce | eCommerce Adoption | eCommerce Platforms & Technologies

Chris Sherman
Security & Risk
Heidi Shey
Security & Risk
Jonathan Silber
Technology Marketing

Chris Sherman

Security & Risk

Coverage Areas

Endpoint Security | Infrastructure Security | Mobile Security | Physical Security | Security Operations | Security, Risk and Compliance

Heidi Shey

Security & Risk

Coverage Areas

Authentication, Authorization & Audit | Biometrics | IT Spending Forecasts | Loss Events & Investigations | Security Standards, Regulations & Legislation | Vendor Alliances & Partnerships | Vendor Positioning

Jonathan Silber

Technology Marketing

Coverage Areas

B2B Marketing | Business Models | Cloud Computing | Corporate Strategy | Customer Relationship Management (CRM) | Data Center Management | Go-To-Market Strategies | Green IT | Hosting & Managed Services | IT Infrastructure & Operations

Michael Speyer
Technology Sales Enablement
Srividya Sridharan
Customer Intelligence
Joe Stanhope
Customer Intelligence

Michael Speyer

Technology Sales Enablement

Coverage Areas

B2B Marketing | Technology Product Strategies

Srividya Sridharan

Customer Intelligence

Coverage Areas

Business Intelligence | Customer Analytics | Customer Intelligence Strategy and Process | Data Management | Database Marketing | Direct Marketing | Information Management | Predictive Analytics

Joe Stanhope

Customer Intelligence

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Direct Marketing | Marketing Automation | Marketing Ethics | Marketing Measurement | Marketing Organization & Culture | Marketing ROI | Measurement Methods & Techniques | Online Marketing Technology

James Staten
Infrastructure & Operations
Andrew Stockwell
eBusiness & Channel Strategy
Tracy Stokes
CMO & Marketing Leadership

James Staten

Infrastructure & Operations

Coverage Areas

Andrew Stockwell

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Behavioral Targeting | Brand & Product Web Sites | Community Management | Corporate Strategy | Email Marketing & RSS | Emerging Market Research Strategies | Emerging Media | Emerging Methods | Interactive Marketing Strategy and Process

Tracy Stokes

CMO & Marketing Leadership

Coverage Areas

Adaptive Brand Marketing | Advertising | Brand Growth & Expansion | Branding | Emerging Media | Emerging Methods | In-store Marketing | Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Market Research

Roxana Strohmenger
Brad Strothkamp
eBusiness & Channel Strategy
Chris Stutzman
CMO & Marketing Leadership

Roxana Strohmenger

Coverage Areas

Emerging Market Research Strategies | Market Research | Market Research Segmentation | Market Research Tools | Market Research Vendors | Technology Product Strategies

Brad Strothkamp

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Cross Channel Strategies | Customer Relationship Management (CRM) | Direct Marketing | Loyalty Marketing | Marketing & Strategy | Multichannel Customer Experience | Multichannel Selling Strategies | eCommerce | eCommerce Adoption

Chris Stutzman

CMO & Marketing Leadership

Coverage Areas

Adaptive Brand Marketing | Advertising | Advertising Agencies | Brand Growth & Expansion | Brand Monitoring | Brand Tactics | Branding | Consumer Promotion | Integrated Marketing | Marketing & Strategy

Gina Sverdlov
Market Insights
Craig Symons
CIO
Brownlee Thomas, Ph.D.
Sourcing & Vendor Management

Gina Sverdlov

Market Insights

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Emerging Market Research Strategies | Market Research | Market Research Segmentation | Marketing Measurement | Measurement Methods & Techniques | Technology Product Strategies

Craig Symons

CIO

Coverage Areas

Balanced Scorecard | Governance | IT Management | IT Organization | Portfolio Management | Strategy & Strategic Planning | Strategy, Planning & Governance of IT

Brownlee Thomas, Ph.D.

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Convergence Services | Data Services | Enterprise Mobility | Fixed-Mobile Convergence | Hosted & Managed IP PBX Services | Managed Telecommunications Services | Mobile Roaming | Mobile Services | Networking

David Truog
Interactive Marketing
Shar VanBoskirk
Interactive Marketing
Auke Douwe Veenstra
eBusiness & Channel Strategy

David Truog

Interactive Marketing

Coverage Areas

Interactive Marketing Strategy and Process

Shar VanBoskirk

Interactive Marketing

Coverage Areas

Email Marketing & RSS | Emerging Media | Emerging Methods | Interactive Marketing Strategy and Process | Mobile Advertising | Mobile Marketing | Online Advertising | Organizational Structure | Search Marketing

Auke Douwe Veenstra

eBusiness & Channel Strategy

Coverage Areas

Customer Advocacy | Customer Experience Management | Direct Marketing | eCommerce

Clarence Villanueva
Sourcing & Vendor Management
Margo Visitacion
Application Development & Delivery
Suresh Vittal
Customer Intelligence

Clarence Villanueva

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Distribution Channels - ISVs, OEMs & VARs | Sourcing & Procurement | Sourcing & Procurement Applications | Sourcing Strategy & Execution | Vendor Management Systems | eProcurement

Margo Visitacion

Application Development & Delivery

Coverage Areas

Agile | Application Development | Application Development Processes & Tools | IT Management | Program & Project Management | Program Management | Project Portfolio Management | Quality Assurance | Testing & Test Management

Suresh Vittal

Customer Intelligence

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Customer Relationship Management (CRM) | Database Marketing | Direct Marketing | Enterprise Marketing Platforms | Loyalty Marketing | Marketing Automation | Marketing Measurement | Marketing Resource Management

Christopher Voce
Infrastructure & Operations
Brian K. Walker
eBusiness & Channel Strategy
Tim Walters, Ph.D.
Content & Collaboration

Christopher Voce

Infrastructure & Operations

Coverage Areas

Client Computing Hardware | Cloud Computing | Collaboration Platforms | Enterprise Collaboration | Enterprise Mobility | IT Infrastructure & Operations | Information Management | Infrastructure Architectures | License Management | Server Virtualization

Brian K. Walker

eBusiness & Channel Strategy

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Architecture & Technology Strategy | B2B Integration | B2B eCommerce | B2C eCommerce | Content-Centric Applications | Corporate Strategy | Cross Channel Strategies

Tim Walters, Ph.D.

Content & Collaboration

Coverage Areas

Digital Asset Management | Document Management | Enterprise Content Management | Information Management | Web Content Management

Bryan Wang
Vendor Strategy
Chenxi Wang, Ph.D.
Security & Risk
Peter Wannemacher
eBusiness & Channel Strategy

Bryan Wang

Vendor Strategy

Coverage Areas

Chenxi Wang, Ph.D.

Security & Risk

Coverage Areas

Peter Wannemacher

eBusiness & Channel Strategy

Coverage Areas

Brand Tactics | Branding | Consumer Mobile Activities | Consumer Mobile Adoption | Customer Advocacy | Customer Experience Management | Customer Relationship Management (CRM) | Direct Marketing | Loyalty Marketing | Marketing Attitudes

Doug Washburn
Infrastructure & Operations
Alan Weintraub
Content & Collaboration
Robert Whiteley
Infrastructure & Operations

Doug Washburn

Infrastructure & Operations

Coverage Areas

Application Development | Architecture & Technology Strategy | Data Center Management | Enterprise Mobile Devices | Enterprise Mobility | Green IT | IT Infrastructure & Operations | IT Management | IT Organization | IT Process Automation

Alan Weintraub

Content & Collaboration

Coverage Areas

Digital Asset Management | Document Management | Enterprise Content Management | Enterprise Content Management Suites | Enterprise Portals & Search | Enterprise Portals, Intranets & Extranets | Information Management | Information Workplace | Rights Management

Robert Whiteley

Infrastructure & Operations

Coverage Areas

IT Infrastructure & Operations | IT Process Automation | IT Service Management | ITIL | Network Access Control | Network Management | Networking

Zia Daniell Wigder
eBusiness & Channel Strategy
Doug Williams
Consumer Product Strategy
Lori Wizdo
Technology Marketing

Zia Daniell Wigder

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Customer Experience Management | Globalization & Localization | Social Computing* | User-Generated Content | Web 2.0 | Web Design & Usability | eCommerce

Doug Williams

Consumer Product Strategy

Coverage Areas

Brand Tactics | Customer-Driven Innovation

Lori Wizdo

Technology Marketing

Coverage Areas

B2B Marketing | Customer Intelligence Strategy and Process | Customer Relationship Management (CRM) | Data Center Management | Emerging Media | Emerging Methods | Go-To-Market Strategies | IT Infrastructure & Operations | Information Management | Integrated Marketing (Cross-channel)

Anjali Yakkundi
Business Process
Simon Yates
CIO
Noel Yuhanna
Application Development & Delivery

Anjali Yakkundi

Business Process

Coverage Areas

Simon Yates

CIO

Coverage Areas

Application Management | Client Computing Hardware | Client Operating Systems & Software | Client Security & Management | Computer Displays | Enterprise Laptops | Enterprise Mobile Devices | Enterprise Mobility | IT Infrastructure & Operations | Mobile Operating Systems

Noel Yuhanna

Application Development & Delivery

Coverage Areas

Application Architecture | Application Development | Application Infrastructure Technologies | Cloud Computing | Data Archiving | Data Integration | Data Management | Data Management Systems | Data Modeling | Data Protection