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Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.


Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Research Coverage:

Benchmarks, Economic Outlook, IT Budgeting & Forecasting, IT Spending Forecasts, Innovation, Innovation Strategies, Mergers & Acquisitions, Spend Management, Vendor Management Systems, eCommerce Platforms & Technologies, eMarkets, eProcurement

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20 results in Reports

  • Andrew Bartels
  • Application Strategy & Selection

  • For Application Development & Delivery Professionals

    Report:Enterprise Software In 2017

    Three Planning Scenarios For The Software Market In 10 Years

    Andrew Bartels, Laura Ramos, John R. RymerMarch 04, 2008

    Software investments — especially for core business applications and infrastructure — create dependencies on products and vendors that last for decades. To maximize the return on these...

    • Downloads: 2092

  • For CIO Professionals

    Report:Which Software Markets Will SaaS Disrupt?

    Software-As-A-Service (SaaS) Products And Business Models Will Have Selective Impact

    Andrew Bartels, Liz HerbertJanuary 12, 2011

    Software-as-a-service (SaaS) is an important new set of capabilities and engagement models in the IT industry, particularly in the emerging world of cloud computing. We project that SaaS offerings...

    • Downloads: 2048

  • For Sourcing & Vendor Management Professionals

    Report:How SaaS Will Change Technology Sourcing Strategy

    Andrew Bartels, Liz HerbertJanuary 26, 2011

    Sourcing executives are increasingly considering SaaS solutions as part of their overall technology vendor landscape. Are these technologies disruptive to sourcing? To answer that question, Forrester...

    • Downloads: 1227

  • For CIO Professionals

    Report:Predictions 2009: ePurchasing Market

    Growth Slows Both Overall And For eProcurement But Is Strong In Other Areas

    Andrew BartelsMarch 26, 2009

    The ePurchasing market — software solutions for eProcurement, eSourcing, contract life-cycle management (CLM), automated spend analysis, accounts payable electronic invoice presentment and...

    • Downloads: 831

  • For CIO Professionals

    Report:A Market Taxonomy For ICT

    Forrester's Definitions For Tech Product Categories, Industries, And Geographies

    Andrew BartelsAugust 02, 2010

    Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions....

    • Downloads: 951

  • For CIO Professionals

    Report:Market Overview: ePurchasing And Contract Life-Cycle Management In 2011 To 2012

    The Four Forces Of Cloud, Smart, Verticals, And Networks Are Reshaping Markets

    Andrew BartelsNovember 03, 2011

    Four forces are keeping the $5 billion ePurchasing and contract life-cycle management (CLM) software markets highly competitive and dynamic. First, cloud delivery via software-as-a-service (SaaS) is...

    • Downloads: 845

  • For CIO Professionals

    Report:The Last Hurrah For Big Software Acquisitions

    Long-Term App Strategies Should Plan For Smaller Mergers And Acquisitions

    Andrew Bartels, R "Ray" WangJanuary 29, 2008

    Conventional wisdom says that SAP's acquisition of Business Objects, Oracle's buying BEA, and IBM's purchase of Cognos will initiate a new wave of high-profile software market consolidation. Such an...

    • Downloads: 467

  • For CIO Professionals

    Report:Cloud Investments Will Reconfigure Future IT Budgets

    As-A-Service Computing Will Shift Budgets From New Project Spending To Ongoing MOOSE Expenditures

    Andrew BartelsJanuary 08, 2013

    In 2012, for most CIOs, spending to maintain and operate the organization, systems, and equipment (MOOSE) represents more than 70% of their information and communications technology (ICT) budget on a...

    • Downloads: 594
    • Comments: 1
    • Rating:

  • For CIO Professionals

    Report:Forrsights: Cautious Optimism In 2012 IT Spending Plans

    Our Q4 2011 IT Budget Survey Finds Mobile The Top Priority

    Andrew BartelsMay 08, 2012

    Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2011, provides insight on the 2012 tech buying plans and practices of more than 3,700 IT executives and technology decision-makers at...

    • Downloads: 396
    • Rating:

  • For Enterprise Architecture Professionals

    Report:SAP Will Return To Mostly Organic Growth

    Business Objects Will Be An Exception To The SAP Rule Of Small Purchases

    R "Ray" Wang, Andrew BartelsJanuary 29, 2008

    SAP's acquisition of Business Objects was out of character for SAP, which historically has grown organically with some small spot acquisitions. In terms of scale, the Business Objects deal will...

    • Downloads: 312

  • For Enterprise Architecture Professionals

    Report:Microsoft Will Make Small Acquisitions

    Its Size, Visibility To Antitrust Bodies, And Strategy Rule Out Big Deals

    R "Ray" Wang, Andrew BartelsJanuary 31, 2008

    Among the four large software vendors, Microsoft has been the least active in making significant acquisitions of midsize or large vendors, and we don't expect that to change. While Microsoft has...

    • Downloads: 229

  • For Enterprise Architecture Professionals

    Report:IBM Will Be The Most Aggressive Buyer Of Apps

    IBM Will Move Into Apps, Using Midsize Purchases

    R "Ray" Wang, Andrew BartelsJanuary 30, 2008

    IBM has been a regular buyer of software vendors over the years, with a tendency to keep those software products as distinct and separately supported product lines. IBM's acquisition of Cognos both...

    • Downloads: 279

  • For Enterprise Architecture Professionals

    Report:Oracle Will Be An Active But Targeted Acquirer

    Expect Smaller Industry-Focused Deals Instead Of Big Market-Share Buys

    R "Ray" Wang, Andrew BartelsJanuary 29, 2008

    While Oracle has been a highly visible and active purchaser of other software companies since 2003, its big acquisitions (with the exception of its purchase of BEA Systems) are largely in the past....

    • Downloads: 278

  • For Sourcing & Vendor Management Professionals

    Report:FAQs About Supplier Risk And Performance Management Software

    Duncan Jones, Andrew BartelsJuly 29, 2011

    Forrester clients have many questions about supplier risk and performance management (SRPM), one of the newest, fastest growing ePurchasing software categories. These questions range from which...

    • Downloads: 327

  • For CIO Professionals

    Report:Forrsights: IT Budgets And Priorities In 2013

    Mobility And Analytics Drive Spending Growth Despite Business Pessimism

    Andrew BartelsApril 25, 2013

    What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

    • Downloads: 296
    • Rating:

  • For CIO Professionals

    Report:Oracle's Dilemma: Applications Unlimited Versus Oracle Fusion Applications

    Oracle Customers Face A Choice: Stay With Apps They Have And Miss Out On Innovation Or Make The Painful Switch To Fusion

    William Band, Andrew Bartels, Paul D. Hamerman, China MartensFebruary 11, 2013

    Oracle faces a strategic dilemma, and how it responds to this dilemma will present the CIOs at its clients with some tough choices. Oracle Fusion Applications — Oracle's new generation of...

    • Downloads: 286
    • Rating:

  • For CIO Professionals

    Report:US Tech Market Outlook For 2013 And 2014: Better Times Ahead

    We Forecast 6% ICT Spending Growth For Both Years

    Andrew BartelsApril 25, 2013

    US CIOs remain torn between their need to invest in new mobile, cloud, and smart technologies and their fear of encountering economic doldrums (or worse). Over the past two and a half years, these...

    • Downloads: 236

  • For CIO Professionals

    Report:The Forrester Wave™: Smart Process Applications, Q2 2013

    The 12 Smart Process App Vendors That Matter Most Today And How They Stack Up

    Andrew Bartels, Connie MooreApril 24, 2013

    Smart process applications are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities. But finding the...

    • Downloads: 212
    • Comments: 1
    • Rating:

  • For Application Development & Delivery Professionals

    Report:Oracle Customers Are Hesitant To Embrace Fusion Applications

    Slow Adoption Of Newer Product Means Changes Likely In Oracle's Strategy

    William Band, Andrew Bartels, Paul D. Hamerman, China MartensMarch 01, 2013

    This report, originally written for CIOs, includes content relevant to application development and delivery (AD&D) professionals. With Oracle's strong footprint in the enterprise business apps...

    • Downloads: 195
    • Rating:

  • For CIO Professionals

    Report:2013 Predictions: The ePurchasing Software Market Will Grow 5%

    More SaaS And Commoditization Shape 2013 Growth

    Andrew BartelsMay 10, 2013

    CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology tools...

    • Downloads: 62
 
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