About Forrester
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Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.
He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.
Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.
Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.
Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.
Mobility And Analytics Drive Spending Growth Despite Business Pessimism
What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

As-A-Service Computing Will Shift Budgets From New Project Spending To Ongoing MOOSE Expenditures
In 2012, for most CIOs, spending to maintain and operate the organization, systems, and equipment (MOOSE) represents more than 70% of their information and communications technology (ICT) budget on a...

They Will Grow Twice As Fast As The Enterprise Application Market
Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

Economic Worries Lead Canadian CIOs To Cut Back ICT Purchases
Canada's CIOs and tech buyers are behaving as if Canada is heading for a recession — and it's not. Indeed, while the Canadian economy is growing at about the same 4% rate (at current prices) as...
Spending Growth Comes To A Halt As Europe Slides Into Recession
Overview of the European ICT Market

Insurance Transformation Exposes Key Opportunities For Technology Vendors
The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...
Asset Intensity Is The Best Indicator Of Future Opportunity
Information and communications technology (ICT) vendors are increasingly focusing their solutions design and go-to-market strategies on vertical industries. This trend will only accelerate with the...

The European Recession Hurts IT Purchases
The European market for business-purchased technology goods and services (measured in euros) will decline by 6.3% in 2009, and be slow to recover in 2010 with only 4% growth. In both regards, it will...
Business Data Services North America And Europe
This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...
Business Data Services North America And Europe
This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...
Enterprises Will Not Do As Badly As SMBs In Many Verticals In 2009 Downturn
US IT budgetary spending will fall in 2009 by 2% as the recession takes its toll on US businesses and governments. Contrary to past experience, small and medium-size business (SMB) IT spending will...
Growth Will Revive After A Sluggish First Half Of 2008
The Canadian IT market has been a challenging one for vendors for the past year or so, but there are prospects for improvement. Forrester projects that IT purchases by Canadian businesses and...
A Bigger Slowdown In Tech Purchases In 2008 But A Strong Recovery In 2009
The US market for technology goods and services will experience a significant slowdown in growth in 2008, to less than 3% from 6% in 2007. This lower growth rate reflects the deterioration in the US...
Business Data Services North America And Europe
Going into 2008, North American and European enterprises had IT budget priorities that generally matched 2007 priorities. Overall, they expected to increase 2008 IT budgets by 3% — the same...
While Growth Will Slow, Europe Will Still Outpace The US — But Not By Much
With the US economy and IT market poised between slowdown and recession for 2008, the IT markets of Western and Central Europe will once again outperform the US market over the course of this year....
Modest Revival Continues After 2006 Slowdown; Enterprises Lead The Way
The Q2 2007 US IT investment and purchases data showed a modest revival in growth after the slowdown in the second half of 2006. With US Department of Commerce data revisions lowering IT investment...
Q4 2006 Data Suggests Tech Slowdown Already Happened
Did the feared slowdown in the US economy and the US tech sector actually hit in the second half of 2006? While the data is conflicting, we believe that is the case. True, US GDP data for Q4 2006...