About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.
He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.
Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.
Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.
Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.
We Forecast 6% ICT Spending Growth For Both Years
US CIOs remain torn between their need to invest in new mobile, cloud, and smart technologies and their fear of encountering economic doldrums (or worse). Over the past two and a half years, these...
Mobility And Analytics Drive Spending Growth Despite Business Pessimism
What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

As-A-Service Computing Will Shift Budgets From New Project Spending To Ongoing MOOSE Expenditures
In 2012, for most CIOs, spending to maintain and operate the organization, systems, and equipment (MOOSE) represents more than 70% of their information and communications technology (ICT) budget on a...

SMBs' Tech Buying Outpaces That Of Enterprises Or Consumers, But The Situation Will Reverse In 2013
For CIOs, understanding trends in the broader tech market is useful, but even more useful is information on trends for companies of their size and in their industry. With IT consumerization or...
US Tech Spending Growth Will Maintain A Mediocre 4% To 5% Pace
This report details Forrester's projections of tech market growth in the US. We have reduced our forecast for 2012 growth in the US tech market from our April projections of 7.5% for total US...
Economic Worries Lead Canadian CIOs To Cut Back ICT Purchases
Canada's CIOs and tech buyers are behaving as if Canada is heading for a recession — and it's not. Indeed, while the Canadian economy is growing at about the same 4% rate (at current prices) as...
Our Q4 2011 IT Budget Survey Finds Mobile The Top Priority
Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2011, provides insight on the 2012 tech buying plans and practices of more than 3,700 IT executives and technology decision-makers at...

Improving Economic Prospects Create Upside Potential
CIOs care about tech market trends for three reasons: 1) to understand how much other firms are spending on information and communications technologies (and where); 2) to determine where they ought...

Implementation Of As-A-Service Technologies Lags Behind Interest
Investments in analytics and business intelligence, mobile devices and applications, and collaborative applications are the leading IT investment priorities for businesses in 2011, with...
Forrester's Definitions For Tech Product Categories, Industries, And Geographies
Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions....
2009 Budget And Spending Data Provides Guidance For The Year Ahead
IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to...
Business Data Services North America And Europe
This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...
Business Data Services North America And Europe
This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...
Enterprises Will Not Do As Badly As SMBs In Many Verticals In 2009 Downturn
US IT budgetary spending will fall in 2009 by 2% as the recession takes its toll on US businesses and governments. Contrary to past experience, small and medium-size business (SMB) IT spending will...
A Profile Of IT Department And IT Vendor Use Of IT Occupations
The US market for jobs in information technology will not escape the US recession, with total jobs in IT occupations down by 1.2% in 2009. While the recession will be painful for those in IT...
Not So Bad So Far — But There Is Worse To Come In The Rest Of The Year
With Q1 2008 data now in for both the US economy and the US tech market, the year has started out much as we expected. The data so far supports our projection that the US market for technology goods...
The Detailed Analysis Behind Our IT Market Outlook In Q1
Our Q1 2008 US IT market outlook predicts 2.9% IT purchases growth in 2008. In this report, we dig more deeply into the outlook for different categories of software, computer equipment, and...
A Bigger Slowdown In Tech Purchases In 2008 But A Strong Recovery In 2009
The US market for technology goods and services will experience a significant slowdown in growth in 2008, to less than 3% from 6% in 2007. This lower growth rate reflects the deterioration in the US...
Business Data Services North America And Europe
Going into 2008, North American and European enterprises had IT budget priorities that generally matched 2007 priorities. Overall, they expected to increase 2008 IT budgets by 3% — the same...
Three Planning Scenarios For The Software Market In 10 Years
Software investments — especially for core business applications and infrastructure — create dependencies on products and vendors that last for decades. To maximize the return on these...
A Likely Slowdown In The US Economy Will Lower 2008 IT Market Growth Rates
With dark clouds hanging over the US economy and growing fears of a recession in 2008, Forrester has lowered its outlook for growth in US IT investment, purchases, and spending in 2008. We have...
Modest Revival Continues After 2006 Slowdown; Enterprises Lead The Way
The Q2 2007 US IT investment and purchases data showed a modest revival in growth after the slowdown in the second half of 2006. With US Department of Commerce data revisions lowering IT investment...
Sector Health Bounces Back As Outlook For Future Improves
The health of the US tech sector improved in Q2 2007, according to the Forrester US Tech Sector Index. The index reversed the Q1 decline and moved above the prior peak in Q4 2006. Second-quarter...
How CIOs Should Measure IT Maintenance And Ongoing Operations
How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...
The Downturn Looks Like It's Over; IT Staff Spending Is On The Rise
As expected, the Q1 2007 IT investment and purchases data showed a distinct slowdown in growth from the first half of 2006. However, the weakness was not as pronounced as in the fourth quarter of...