Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.


Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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27 results in Reports

  • Andrew Bartels
  • IT Management
  • For CIO Professionals

    Report:US Tech Market Outlook For 2013 And 2014: Better Times Ahead

    We Forecast 6% ICT Spending Growth For Both Years

    US CIOs remain torn between their need to invest in new mobile, cloud, and smart technologies and their fear of encountering economic doldrums (or worse). Over the past two and a half years, these...

    • Downloads: 228
  • For CIO Professionals

    Report:Forrsights: IT Budgets And Priorities In 2013

    Mobility And Analytics Drive Spending Growth Despite Business Pessimism

    What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

    • Downloads: 287
    • Rating:
  • For CIO Professionals

    Report:Cloud Investments Will Reconfigure Future IT Budgets

    As-A-Service Computing Will Shift Budgets From New Project Spending To Ongoing MOOSE Expenditures

    In 2012, for most CIOs, spending to maintain and operate the organization, systems, and equipment (MOOSE) represents more than 70% of their information and communications technology (ICT) budget on a...

    • Downloads: 589
    • Comments: 1
    • Rating:
  • For CIO Professionals

    Report:Segmenting The US Tech Market

    SMBs' Tech Buying Outpaces That Of Enterprises Or Consumers, But The Situation Will Reverse In 2013

    For CIOs, understanding trends in the broader tech market is useful, but even more useful is information on trends for companies of their size and in their industry. With IT consumerization or...

    • Downloads: 415
  • For CIO Professionals

    Report:US Tech Market Outlook Dims For 2012 To 2013

    US Tech Spending Growth Will Maintain A Mediocre 4% To 5% Pace

    This report details Forrester's projections of tech market growth in the US. We have reduced our forecast for 2012 growth in the US tech market from our April projections of 7.5% for total US...

    • Downloads: 560
  • For CIO Professionals

    Report:The Canadian Tech Market 2012 To 2013

    Economic Worries Lead Canadian CIOs To Cut Back ICT Purchases

    Canada's CIOs and tech buyers are behaving as if Canada is heading for a recession — and it's not. Indeed, while the Canadian economy is growing at about the same 4% rate (at current prices) as...

    • Downloads: 276
  • For CIO Professionals

    Report:Forrsights: Cautious Optimism In 2012 IT Spending Plans

    Our Q4 2011 IT Budget Survey Finds Mobile The Top Priority

    Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2011, provides insight on the 2012 tech buying plans and practices of more than 3,700 IT executives and technology decision-makers at...

    • Downloads: 396
    • Rating:
  • For CIO Professionals

    Report:US Tech Market Outlook For 2012 To 2013

    Improving Economic Prospects Create Upside Potential

    CIOs care about tech market trends for three reasons: 1) to understand how much other firms are spending on information and communications technologies (and where); 2) to determine where they ought...

    • Downloads: 1202
    • Rating:
  • For CIO Professionals

    Report:Forrsights: Analytics, Mobile, And Collaboration Lead 2011 Tech Investment Growth

    Implementation Of As-A-Service Technologies Lags Behind Interest

    Investments in analytics and business intelligence, mobile devices and applications, and collaborative applications are the leading IT investment priorities for businesses in 2011, with...

    • Downloads: 770
  • For CIO Professionals

    Report:A Market Taxonomy For ICT

    Forrester's Definitions For Tech Product Categories, Industries, And Geographies

    Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions....

    • Downloads: 951
  • For CIO Professionals

    Report:US IT Budget Benchmarks — Preparing For 2010

    2009 Budget And Spending Data Provides Guidance For The Year Ahead

    IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to...

    • Downloads: 2936
  • For CIO Professionals

    Report:The State Of SMB IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...

    • Downloads: 801
  • For CIO Professionals

    Report:The State Of Enterprise IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...

    • Downloads: 1282
  • For CIO Professionals

    Report:US Enterprise Versus SMB IT Budgets In 2009

    Enterprises Will Not Do As Badly As SMBs In Many Verticals In 2009 Downturn

    US IT budgetary spending will fall in 2009 by 2% as the recession takes its toll on US businesses and governments. Contrary to past experience, small and medium-size business (SMB) IT spending will...

    • Downloads: 1120
  • For CIO Professionals

    Report:Where The Jobs Are: 2009 US IT Occupation Trends

    A Profile Of IT Department And IT Vendor Use Of IT Occupations

    The US market for jobs in information technology will not escape the US recession, with total jobs in IT occupations down by 1.2% in 2009. While the recession will be painful for those in IT...

    • Downloads: 834
  • For CIO Professionals

    Report:US IT Market Outlook: Q2 2008

    Not So Bad So Far — But There Is Worse To Come In The Rest Of The Year

    With Q1 2008 data now in for both the US economy and the US tech market, the year has started out much as we expected. The data so far supports our projection that the US market for technology goods...

    • Downloads: 870
  • For CIO Professionals

    Report:US IT Market Outlook: Q1 2008 In Detail

    The Detailed Analysis Behind Our IT Market Outlook In Q1

    Our Q1 2008 US IT market outlook predicts 2.9% IT purchases growth in 2008. In this report, we dig more deeply into the outlook for different categories of software, computer equipment, and...

    • Downloads: 687
  • For CIO Professionals

    Report:US IT Market Outlook: Q1 2008

    A Bigger Slowdown In Tech Purchases In 2008 But A Strong Recovery In 2009

    The US market for technology goods and services will experience a significant slowdown in growth in 2008, to less than 3% from 6% in 2007. This lower growth rate reflects the deterioration in the US...

    • Downloads: 489
  • For CIO Professionals

    Report:The State Of Enterprise IT Budgets: 2008

    Business Data Services North America And Europe

    Going into 2008, North American and European enterprises had IT budget priorities that generally matched 2007 priorities. Overall, they expected to increase 2008 IT budgets by 3% — the same...

    • Downloads: 1901
  • For Application Development & Delivery Professionals

    Report:Enterprise Software In 2017

    Three Planning Scenarios For The Software Market In 10 Years

    Software investments — especially for core business applications and infrastructure — create dependencies on products and vendors that last for decades. To maximize the return on these...

    • Downloads: 2092
  • For CIO Professionals

    Report:US IT Market Outlook And Summary: Q4 2007

    A Likely Slowdown In The US Economy Will Lower 2008 IT Market Growth Rates

    With dark clouds hanging over the US economy and growing fears of a recession in 2008, Forrester has lowered its outlook for growth in US IT investment, purchases, and spending in 2008. We have...

    • Downloads: 785
  • For CIO Professionals

    Report:US IT Spending Summary: Q3 2007

    Modest Revival Continues After 2006 Slowdown; Enterprises Lead The Way

    The Q2 2007 US IT investment and purchases data showed a modest revival in growth after the slowdown in the second half of 2006. With US Department of Commerce data revisions lowering IT investment...

    • Downloads: 430
  • For CIO Professionals

    Report:Forrester US Tech Sector Index: Q2 2007

    Sector Health Bounces Back As Outlook For Future Improves

    The health of the US tech sector improved in Q2 2007, according to the Forrester US Tech Sector Index. The index reversed the Q1 decline and moved above the prior peak in Q4 2006. Second-quarter...

    • Downloads: 22
  • For CIO Professionals

    Report:IT MOOSE Management — 20 Best Practices

    How CIOs Should Measure IT Maintenance And Ongoing Operations

    How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...

    • Downloads: 2604
  • For CIO Professionals

    Report:US IT Spending Update: Q2 2007

    The Downturn Looks Like It's Over; IT Staff Spending Is On The Rise

    As expected, the Q1 2007 IT investment and purchases data showed a distinct slowdown in growth from the first half of 2006. However, the weakness was not as pronounced as in the fourth quarter of...

    • Downloads: 130
 
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