Forrester

For CIO Professionals

Report:Assess The Capabilities And Impact Of Your Social Business And Collaboration Toolkit

Assessment Framework: The Social Business And Collaboration Playbook

Companies have been investing in collaboration tools for 15 years or more, yet email is still the most commonly used tool. New social tools that dramatically improve the flow of information and...

• Downloads: 391

For CIO Professionals

Tool:Collaboration Investments Are Closely Aligned With Business Goals

For CIO Professionals

Report:Ogilvy's 360 Digital Influence Leverages Social For Competitive Advantage

An Empowered Report

In the hyper-competitive online social marketing world two things differentiate the winners from the losers: creativity and client service. When Ogilvy's 360 Digital Influence group looked at...

• Downloads: 186

For Content & Collaboration Professionals

Client Inquiry:Enterprise Social Quick Take

1) What is the scale of enterprise social business value? 2) What business benefits are aggressive firms realizing? 3) What is the average investment size? 4) What are the risks of enterprise social...

For CIO Professionals

Report:Disciplined Social Innovation

Three Firms Achieve Tangible Results

Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...

• Downloads: 1012

For CIO Professionals

Report:Social Business Strategy Maturity Model

The Social Business Maturity Model is presented in conjunction with the research report "Social Business Strategy: An IT Execution Plan," which explains more fully how CIOs should apply the model....

• Downloads: 60

For CIO Professionals

Client Inquiry:SaaS Enterprise Social Networks

Which enterprise social platforms vendors offer SaaS deployment models?

For Sourcing & Vendor Management Professionals

Report:The Transformation Of Sourcing Depends On Its Ability To Empower Employees

An Empowered Report: Sourcing Can Do More To Adapt To Changes In Business Technology

A major shift in the technology marketplace is moving technology purchasing power away from centralized IT departments and into the hands of individual employees. This shift, which is driven by rapid...

• Downloads: 507

For Infrastructure & Operations Professionals

Report:Social Enterprise Apps Redefine Collaboration

Businesses need better productivity tools to equip information workers to be successful. To date, firms have invested in a menagerie of tools — email, instant messaging (IM), voice over...

• Downloads: 1081
• Comments: 2

For CIO Professionals

Report:Mapping The Value Of Social Business And Collaboration

Business Impact: The Social Business And Collaboration Playbook

Like Ponce de Leon searching for the Fountain of Youth, businesses have long searched for the value of collaboration. Skeptics say that the quest, like de Leon's, is a fool's errand. Many argue that...

• Downloads: 522
• Rating:

For Sourcing & Vendor Management Professionals

Report:Five Trends That Will Change SaaS Sourcing

What Sourcing Professionals Need To Know About The Future Of SaaS

Software-as-a-service (SaaS) has finally come of age and is now a staple of the technology landscape at most organizations. As organizations build on the basics of their SaaS sourcing and vendor...

• Downloads: 924
• Rating:

For Application Development & Delivery Professionals

Report:Embrace Future Trends To Deliver HRM Business Impact

Future Look: The Human Resource Management Playbook

This report outlines the future outlook for application development and delivery (AD&D) professionals working with human resources executives on their applications and business process optimization...

• Downloads: 568

For CIO Professionals

Tool:Enterprise Social Tools Are Used To Address Broad Strategic Business Requirements

For Enterprise Architecture Professionals

Report:EAs: Use Social Technologies To Connect With Empowered HEROes

A challenging trend for enterprise architecture teams is extending their influence across the enterprise, and a prerequisite for achieving this influence is a deep understanding of "what's going on...

• Downloads: 333

For CIO Professionals

Report:The Changing Cloud Agenda

Cloud Computing Shifts From Cost To Innovation

Cloud computing continues to grow at a tremendous speed. But as the market and the understanding of cloud computing grows, the drivers and deployment scenarios that framed the initial cloud agenda...

• Downloads: 1292
• Comments: 2
• Rating:

For CIO Professionals

Report:Social Business Strategy: An IT Execution Plan

Using Social Business Maturity To Chart A Course For CIOs

Social technology is coming into every organization whether IT wants it or not. The adoption of social technologies to support business and customer needs has been fastest outside of IT — often...

• Downloads: 1312
• Comments: 1
• Rating:

For Content & Collaboration Professionals

Client Inquiry:How Do Government Agencies Handle Web 2.0?

Is Web 2.0 (wikis, blogs etc. for both internal use for employees and external stakeholders) common in government agencies, especially compared to private industries? What are the trends? Does being...

For CIO Professionals

Report:How To Create A Knockout Social Business And Collaboration Strategic Plan

Strategic Plan: The Social Business And Collaboration Playbook

Social business and collaboration programs can redefine work by changing the way employees connect with each other and the information they need to do their jobs. However, programs fall flat when...

• Downloads: 557
• Rating:

For CIO Professionals

Report:WebCenter Suite Allows Oracle Applications To Embrace The Information Workplace

Oracle is not a company that leaps to mind when you think of knowledge workers — certainly, not in the way that IBM/Lotus or Microsoft might. Yet, with the emergence of the Information...

• Downloads: 223

For Enterprise Architecture Professionals

Report:Five Trends Are Changing Records Management Technologies And Practices

What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance

Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

• Downloads: 252

For CIO Professionals

Report:SharePoint Adoption: Content And Collaboration Is Just The Start

Driving A SharePoint-Based Information Workplace Will Challenge C&C Pros

Microsoft SharePoint is poised for broader adoption as an Information Workplace platform. While most use it for content and collaboration (C&C) needs today, the platform's broad, integrated...

• Downloads: 1387
• Rating:

For CIO Professionals

Tool:The Perceived Impact Of Social Media On Innovation

For CIO Professionals

Report:Monitor The Performance Of Your Social Business And Collaboration Program

Performance Management: The Social Business And Collaboration Playbook

The benefits of improved information sharing and collaboration from deploying enterprise social computing are hard to quantify. With the exception of email and audioconferencing, collaboration...

• Downloads: 219

For CIO Professionals

Tool:Employee Advocacy By Profession

For CIO Professionals

Report:CIOs: Support HEROes — Create Social Innovation Networks Using The PACT Framework

An Empowered Report: Using Social Technologies To Empower Innovation

Customers already use social technologies to wrest power away from large corporations. Now employees are also adapting social technologies in pursuit of innovations to support these empowered...

• Downloads: 768