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Andy Hoar

Senior Analyst serving eBusiness & Channel Strategy PROFESSIONALS

Blog: eBusiness & Channel Strategy Blog

Andy serves eBusiness & Channel Strategy Professionals. He focuses primarily on B2B and B2B2C eCommerce, as well as issues related to enabling channel partner businesses for manufacturers. Andy's current research areas include multichannel retailing, mobile couponing, affiliate marketing, and enabling manufacturers to sell online.

Previous Work Experience

Prior to joining Forrester, Andy spent 11 years in product and marketing leadership roles within Silicon Valley. In that time, he developed Yahoo's Web2Store local shopping initiative, co-founded an eCommerce company, and helped create several award-winning products in the consumer Internet and mobile software spaces. Before moving to Silicon Valley, Andy spent four years in Washington, D.C., as a research analyst for an economic consulting firm.

Andy has been quoted in various media outlets including The Wall Street Journal, Internet Retailer, Direct Marketing News, American Banker, and CNBC.

Education

Andy is a summa cum laude graduate in economics from the University of Dayton and holds an M.P.A. from Harvard University and an M.S. in integrated marketing from Northwestern University.

Research Coverage:

B2C eCommerce, Customer Experience Management, Customer Relationship Management (CRM), Customer Service & Support, Emerging Methods, Innovation Networks, Mobile Channel for Consumers, Multichannel Customer Experience, Online Marketing Technology, Online Shopping, eCommerce Adoption, eCommerce Platforms & Technologies

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39 results in Everything

Henry Peyret

For Enterprise Architecture Professionals
Report:EAs: Use POST To Define Your Collaboration Strategy
An Empowered Document: Your Collaboration Strategy Should Be People-Centric, Not Tech-Centric
Henry PeyretJune 14, 2011
Technology is diffusing throughout your business, and traditional means of IT oversight have become less effective in this age of empowered HEROes. Enterprise architects (EAs) should use new means of...
- Downloads: 543
For Enterprise Architecture Professionals
Report:Best Practices: Establish Your Metadata Plan
Henry Peyret, Rob KarelJune 22, 2010
Most enterprise architects (EAs) instinctually recognize the value that clean and trustworthy metadata can provide in terms of delivering IT efficiency, business agility, and improved information...
- Downloads: 1700
For Enterprise Architecture Professionals
Report:EA Methodologies Enlarge To Address The New Business Landscape
Landscape: The EA Method Playbook
Henry PeyretMay 21, 2013
Digital is increasingly part of products and services offerings — provoking disruption to the old ways of doing things. Companies are facing uncertain market changes and economic conditions,...
- Downloads: 189
Charts & Figures:Capability Scorecards Integrate Multiple Business Criteria
Henry PeyretAugust 30, 2012
For Enterprise Architecture Professionals
Report:Business Service Architecture: Shaping The Services Within Your Business Model
Business Services Unify Portfolios And Help Firms Manage Business Change
Henry PeyretNovember 15, 2011
Business capability maps are an excellent conceptual tool for planning and assessment. But your business runs on the physical implementation of people, process, information, and technology, and while...
- Downloads: 1592
For Enterprise Architecture Professionals
Report:What EA Management Suite Vendors Are Doing Well (And What They're Not)
What To Expect When Evaluating Offerings
Henry Peyret, Tim DeGennaroApril 27, 2011
Forrester's recent evaluation of the enterprise architecture management suite (EAMS) market uncovered a wide variety of current vendor capabilities and future visions of the EAMS market. While each...
- Downloads: 481
For Enterprise Architecture Professionals
Report:EAs: Use Social Technologies To Connect With Empowered HEROes
Henry PeyretMay 25, 2011
A challenging trend for enterprise architecture teams is extending their influence across the enterprise, and a prerequisite for achieving this influence is a deep understanding of "what's going on...
- Downloads: 334
For Enterprise Architecture Professionals
Report:The Forrester Wave™: Enterprise Architecture Management Suites, Q2 2011
Mega International, Troux Technologies, Software AG, And Alfabet Lead This Upcoming Category
Henry Peyret, Tim DeGennaroApril 15, 2011
Forrester evaluated 10 of the leading enterprise architecture management suite (EAMS) vendors across 89 criteria and found that Mega International (Mega), Troux Technologies, Software AG, and alfabet...
- Downloads: 2230
For Enterprise Architecture Professionals
Report:Justify The Value Of Achieving Sustainable Business Agility
Business Impact: The EA Method Playbook
Henry PeyretAugust 31, 2012
This report outlines the business impact of Forrester's solution for enterprise architecture (EA) executives who want to enhance their current EA method to address both agility and costs at the same...
- Downloads: 310
- Rating:
For Enterprise Architecture Professionals
Report:Building An IT Strategy For IT Tooling
Apply Business Architecture Techniques To The Business Of IT
Henry PeyretJune 2, 2011
IT's implementation of process improvement frameworks such as the IT Infrastructure Library (ITIL), project portfolio management (PPM), and the Software Engineering Institute's (SEI's) Capability...
- Downloads: 1198
For Enterprise Architecture Professionals
Tool:ITIL V3 Adoption Continues To Progress
Henry PeyretJanuary 28, 2011
For Enterprise Architecture Professionals
Blog:Is there a need for a next gen EA Framework?
Henry PeyretFebruary 6, 2013
There are interesting debates all around the globe about whether there is the need for a next gen EA framework. James Lapalme recently published an excellent article: Three Schools of...
For Enterprise Architecture Professionals
Blog:Which Next Subject Would Be Great In The EA And IT Governance Series Of Docs?
Henry PeyretJanuary 31, 2011
Last week I finally published the third document in the collection "EA Involvement In IT Governance": "Integrate EA With ITIL Service Portfolio Management." It follows the two previous documents...
For Enterprise Architecture Professionals
Report:Develop A Business-Centered Enterprise Architecture That Boosts Agility
Executive Overview: The EA Method Playbook
Alex Cullen, Henry PeyretAugust 31, 2012
Faced with continuous change — from technology innovations, new markets, and competitive shifts — businesses must become more agile. Sustainable business agility, the ability to...
- Downloads: 744
- Comments: 1
- Rating:
For Enterprise Architecture Professionals
Report:BCEA Performance Metrics Address Broader Business Outcomes
Performance Management: The EA Method Playbook
Henry PeyretApril 8, 2013
A good enterprise architecture (EA) methodology focuses on business outcomes. Forrester's EA method addresses both business outcomes and business agility, starting with how the business plans to how...
- Downloads: 168
- Rating:
For Enterprise Architecture Professionals
Tool:More Than 50% Of EA Groups Are Minimally Or Not Involved In ITIL
Henry PeyretJanuary 28, 2011
For Enterprise Architecture Professionals
Blog:Today’s EA Methods Can’t Handle Continuous, Pervasive Business Change
Henry PeyretSeptember 7, 2012
Enterprise architects I talk with are struggling with the pace of change in their business. We all know the pace of change in business, and in the technology which shapes and supports our business,...
For Enterprise Architecture Professionals
Blog:Why Maturity Models for Data Governance are irrelevant in the Data Economy?
Henry PeyretMay 14, 2013
There are multiple maturity models and associated assessments for Data Governance on the market. Some are from software vendors, or from consulting companies, which use these as the basis for...
For Enterprise Architecture Professionals
Report:EA Management Suite Dashboards: Samples For Application And Project Portfolio Management Roles
Tim DeGennaro, Henry PeyretNovember 15, 2011
An enterprise architecture (EA) tool can be a significant investment because of both the cost of the purchase or subscription and the cost of implementation. The best approach to demonstrate value is...
- Downloads: 140
- Rating:
For Enterprise Architecture Professionals
Blog:Empowered: Forrester's Great New Book And An Opportunity To Participate In Web 3.0 -- Which Can Help Enhance EA Influence
Henry PeyretJune 29, 2010
My colleagues Ted Schadler and Josh Bernoff are preparing the launch of their coauthored new book, Empowered, after the success of Josh Bernoff’s Groundswell. Basically, Empowered’s...
For Enterprise Architecture Professionals
Tool:Forrester's Social Technographics® Groups Business Technologists By Social Behavior
Henry PeyretMay 25, 2011
For Enterprise Architecture Professionals
Report:Updated Q2 2011: Assess Your Enterprise Agility
Agree On Agility Objectives With Business Units
Henry PeyretApril 14, 2011
Since Forrester published the original version of this report in 2007, few firms have adopted a strict definition of agility. Given the recent uncertainty, CEOs are talking even more about agility,...
- Downloads: 432
For Enterprise Architecture Professionals
Blog:Choosing "A Single EA Repository Of Truth For Enterprise": A Dream Turning Into A Nightmare
Henry PeyretSeptember 28, 2010
As Forrester’s EA tools analyst specialist, I am regularly receiving inquiries from EA teams that are encountering trouble choosing the "single repository of truth" for the entire enterprise....
For Enterprise Architecture Professionals
Report:Technology Landscape: Metadata Management, Q2 2013
The Foundation For Data Governance, Tooling, And More
Henry PeyretJune 17, 2013
Metadata management is the foundation for data governance, management, and use. But despite this, firms have a spotty record of collecting, harmonizing, and managing the metadata inherent in their...
- Downloads: 103
For Enterprise Architecture Professionals
Report:Metadata Architecture — EA's Key Contribution To The Industrialization Of IT
Gene Leganza, Henry PeyretJanuary 18, 2011
Business pressures have forced IT management to begin applying formal management disciplines to the delivery of IT services. In the past decade we have seen the rise of portfolio and project...
- Downloads: 1234
For Enterprise Architecture Professionals
Report:The Evolution From EA Tools To EA Management Suites
A Third Generation Of Tools Addresses Broader IT Management Needs
Henry PeyretSeptember 21, 2010
The EA tools market is transitioning to offer a new generation of products. As EA teams extend their scope, they are looking for tools that help them with their strategic objectives and engage a...
- Downloads: 848

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Andy Hoar

Senior Analyst serving eBusiness & Channel Strategy PROFESSIONALS

Research Coverage:

Refine your results

Date Range

Methodology

Topics

All Topics

Industry

Region

Vendor

For Enterprise Architecture Professionals

Report:EAs: Use POST To Define Your Collaboration Strategy

For Enterprise Architecture Professionals

Report:Best Practices: Establish Your Metadata Plan

For Enterprise Architecture Professionals

Report:EA Methodologies Enlarge To Address The New Business Landscape

Charts & Figures:Capability Scorecards Integrate Multiple Business Criteria

For Enterprise Architecture Professionals

Report:Business Service Architecture: Shaping The Services Within Your Business Model

For Enterprise Architecture Professionals

Report:What EA Management Suite Vendors Are Doing Well (And What They're Not)

For Enterprise Architecture Professionals

Report:EAs: Use Social Technologies To Connect With Empowered HEROes

For Enterprise Architecture Professionals

Report:The Forrester Wave™: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

Report:Justify The Value Of Achieving Sustainable Business Agility

For Enterprise Architecture Professionals

Report:Building An IT Strategy For IT Tooling

For Enterprise Architecture Professionals

Tool:ITIL V3 Adoption Continues To Progress

For Enterprise Architecture Professionals

Blog:Is there a need for a next gen EA Framework?

For Enterprise Architecture Professionals

Blog:Which Next Subject Would Be Great In The EA And IT Governance Series Of Docs?

For Enterprise Architecture Professionals

Report:Develop A Business-Centered Enterprise Architecture That Boosts Agility

For Enterprise Architecture Professionals

Report:BCEA Performance Metrics Address Broader Business Outcomes

For Enterprise Architecture Professionals

Tool:More Than 50% Of EA Groups Are Minimally Or Not Involved In ITIL

For Enterprise Architecture Professionals

Blog:Today’s EA Methods Can’t Handle Continuous, Pervasive Business Change

For Enterprise Architecture Professionals

Blog:Why Maturity Models for Data Governance are irrelevant in the Data Economy?

For Enterprise Architecture Professionals

Report:EA Management Suite Dashboards: Samples For Application And Project Portfolio Management Roles

For Enterprise Architecture Professionals

Blog:Empowered: Forrester's Great New Book And An Opportunity To Participate In Web 3.0 -- Which Can Help Enhance EA Influence

For Enterprise Architecture Professionals

Tool:Forrester's Social Technographics® Groups Business Technologists By Social Behavior

For Enterprise Architecture Professionals

Report:Updated Q2 2011: Assess Your Enterprise Agility

For Enterprise Architecture Professionals

Blog:Choosing "A Single EA Repository Of Truth For Enterprise": A Dream Turning Into A Nightmare

For Enterprise Architecture Professionals

Report:Technology Landscape: Metadata Management, Q2 2013

For Enterprise Architecture Professionals

Report:Metadata Architecture — EA's Key Contribution To The Industrialization Of IT

For Enterprise Architecture Professionals

Report:The Evolution From EA Tools To EA Management Suites

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