Forrester

For Sourcing & Vendor Management Professionals

Report:SVMs Need To Work Harder To Understand Stakeholder Needs

A Fact-Based Approach To Workforce Technology Needs Assessment

How well do you know your stakeholders? Business users today expect consumer-like usability and functionality from their work tools. And much of what they want to use can be purchased with a credit...

• Downloads: 118

For Sourcing & Vendor Management Professionals

Tool:SVM Clients' Sourcing Execution Questions Span Several Key Areas

For Sourcing & Vendor Management Professionals

Blog:How Will You Spend 2012?

Do you have a plan for how your team will add value to your business’ objectives in 2012? I don’t mean serving user requirements or meeting their expectations. I mean helping them achieve...

For Sourcing & Vendor Management Professionals

Blog:Innovation Is Risky – But What’s The Risk Of The Same Old Supplier Relationships?

Sourcing and Vendor Management professionals aren’t known for their high risk tolerance. In fact, most focus a significant portion of their time reducing risks in their supplier base,...

For Sourcing & Vendor Management Professionals

Blog:Why Is Forrester So Cool? Because John McCarthy Works Here

I met a client a while back who told me “I’m just getting back into working with Forrester again. Years ago, like 15 years ago, I used to have these great, animated conversations with an...

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Sourcing Strategy, Q1 And Q2 2010

Forrester's inquiry analysis shows that sourcing and vendor management (SVM) professionals are thinking more holistically and strategically about their role. Forty-two percent of the 966 inquiries...

• Downloads: 373

For Sourcing & Vendor Management Professionals

Report:Building An Effective Vendor Risk Plan For Emerging Technology Suppliers

Sourcing and vendor management (SVM) clients tell Forrester that vendor risk is becoming a critical issue. Most firms have intense due diligence processes when hiring providers, but those processes...

• Downloads: 503

For Sourcing & Vendor Management Professionals

Blog:Join Forrester’s New Online Community For Sourcing & Vendor Management Professionals

Clients frequently tell us how much they value connecting with their peers. A few years ago we created the Forrester Leadership Boards Sourcing & Vendor Management Council to serve that need. But in...

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Sourcing Execution, Q1 And Q2 2010

Forrester's sourcing and vendor management (SVM) clients frequently ask, "What are my peers doing?" To help SVM professionals gain insights into their peer group, we tracked all of the inquiries...

• Downloads: 267

For Sourcing & Vendor Management Professionals

Report:IT Services Firm Changes: What SVMs Must Know

The Coming Upheaval In Tech Services

Since the end of 2008 and continuing today, sourcing and vendor management (SVM) professionals have been telling Forrester that they are rationalizing the number of providers they use, renegotiating...

• Downloads: 426

For Sourcing & Vendor Management Professionals

Tool:SVM Professionals Face A Variety Of Vendor Management Concerns

For Sourcing & Vendor Management Professionals

Report:SVM Glossary Of Terms

Sourcing and vendor management (SVM) teams can use this document to standardize understanding of common sourcing and vendor management terms across their organizations. SVM executives may also find...

• Downloads: 220
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For Sourcing & Vendor Management Professionals

Blog:Goodbye Andrew. We Miss You.

Today we found out our great friend and colleague Andrew Parker passed away. It’s difficult to relay such personal news in a public forum, but so many of you know him and worked with...

For Sourcing & Vendor Management Professionals

Blog:Re-creating The Way We Work

“Re-creating the way we work.” That’s Michael Chaney’s vision for procurement at Cisco in an era of Empowered users. Next week at Forrester’s Sourcing & Vendor...

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Growing Demand For Vendor Management, Q1 And Q2 2010

The vendor management office (VMO) is becoming an increasingly important competency in well-run IT organizations. Forrester tracked all of the inquiries sourcing and vendor management (SVM)...

• Downloads: 510

For Sourcing & Vendor Management Professionals

Tool:High Priority Topics For Sourcing Professionals In 2010

For Sourcing & Vendor Management Professionals

Client Inquiry:Remote Sourcing Vendors

What should be our number of preferred remote sourcing vendors?

For Sourcing & Vendor Management Professionals

Blog:Curb Your Cynicism: The Time Is Now To Support Innovation And Growth

I like sourcing and vendor management professionals for all of the reasons they drive others crazy.  Business and IT executives like to complain that SVM teams care only about getting the lowest...

For Sourcing & Vendor Management Professionals

Client Inquiry:How Can We Use Forrester's Contract Negotiation Framework To Construct One For Our Firm?

How can we construct a negotiation framework like this within our organization? What it might look like? And how it would be used in conjunction with a sourcing strategy?

For Sourcing & Vendor Management Professionals

Blog:SVM Professionals: Get Off The Policy Soapbox And Meet Your New End Users

  Too often at Forrester, sourcing and vendor management (SVM) professionals tell us things like, “oh, we’d never implement a Bring-Your-Own-PC program. It would increase our risk...