Forrester Research : Analyst :

CLIP THIS INQUIRY

Select a group :

Group Name

Create New Group Clip

CLIP THIS FLOOW

Select a group :

Group Name

Create New Group Clip

Andy Hoar

Senior Analyst serving eBusiness & Channel Strategy PROFESSIONALS

Blog: eBusiness & Channel Strategy Blog

Andy serves eBusiness & Channel Strategy Professionals. He focuses primarily on B2B and B2B2C eCommerce, as well as issues related to enabling channel partner businesses for manufacturers. Andy's current research areas include multichannel retailing, mobile couponing, affiliate marketing, and enabling manufacturers to sell online.

Previous Work Experience

Prior to joining Forrester, Andy spent 11 years in product and marketing leadership roles within Silicon Valley. In that time, he developed Yahoo's Web2Store local shopping initiative, co-founded an eCommerce company, and helped create several award-winning products in the consumer Internet and mobile software spaces. Before moving to Silicon Valley, Andy spent four years in Washington, D.C., as a research analyst for an economic consulting firm.

Andy has been quoted in various media outlets including The Wall Street Journal, Internet Retailer, Direct Marketing News, American Banker, and CNBC.

Education

Andy is a summa cum laude graduate in economics from the University of Dayton and holds an M.P.A. from Harvard University and an M.S. in integrated marketing from Northwestern University.

Research Coverage:

B2C eCommerce, Customer Experience Management, Customer Relationship Management (CRM), Customer Service & Support, Emerging Methods, Innovation Networks, Mobile Channel for Consumers, Multichannel Customer Experience, Online Marketing Technology, Online Shopping, eCommerce Adoption, eCommerce Platforms & Technologies

Refine your results

Topics

Industry

Region

North America (7)
Europe (3)

Vendor

Accenture (1)
Cognizant Technology Solutions (1)

9 results in Reports

Enterprise Mobility
TJ Keitt

For CIO Professionals
Report:What Technology Populism Means For Tech Marketers
Information Workers Flex Muscles As Business Tech Decision-Makers
TJ KeittJune 28, 2010
Technology Populism — information workers provisioning technology outside of IT's auspices — is a topic of great interest to both technology vendors and IT departments. But is it more...
- Downloads: 371
For CIO Professionals
Report:Case Study: State Street Gives Workers Scheduling Flexibility And Reaps Business Benefits
Giving Employees Choice As To When And Where They Work Helps Recruiting, Retention, Team Work, And Sustainability Efforts
TJ KeittAugust 01, 2011
In 2009, State Street, a Boston-based financial services firm, created its Flex Work Program to recruit and retain top talent. Why? State Street's leaders felt that finding and holding on to these...
- Downloads: 197
For CIO Professionals
Report:Portrait Of A Government Information Worker
Governments Are Playing Catch-Up In Terms Of Mobility And Collaboration
TJ KeittJanuary 28, 2011
North American and European governments are striving for efficiency, openness, and responsiveness as their constituencies increasingly organize and mobilize using social technologies. However,...
- Downloads: 537
For CIO Professionals
Report:Does Your IT Department Support The Needs Of The Mobile Workforce?
An IT Support Report Card On Employee Mobile, Social, And Collaboration Tools
TJ KeittAugust 17, 2011
In 2016, Forrester projects that 63 million US information workers will telecommute at least part-time. Our recent survey of 4,985 US information workers indicates we're well on our way to hitting...
- Downloads: 728
For CIO Professionals
Report:The Road To Social Business Transformation Starts With A Burning Platform
Road Map: The Social Business And Collaboration Playbook
TJ Keitt, Ted SchadlerOctober 12, 2012
Social business technology can transform the way employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and ideas. But even...
- Downloads: 639
- Rating:
For CIO Professionals
Report:Framing The Business And IT Impact Of Mobile And Remote Work
Business Leaders Must Focus On People, Technologies, And Facilities Management
TJ KeittJanuary 27, 2012
With two-thirds of the North American and European workforce reporting that they work outside a corporate office at least occasionally during a month, it's imperative that business leaders initiate...
- Downloads: 637
For CIO Professionals
Report:Demystifying The Mobile Workforce
Leverage Forrester's Mobile Worker Taxonomy To Facilitate Remote Working Styles
TJ KeittJune 07, 2011
Whether at home, on the road, or from an office, work is becoming something people do, not somewhere people go. In fact, 66% of information workers in North America and Europe already work remotely....
- Downloads: 1296
- Comments: 1
For Security & Risk Professionals
Report:Aim To Empower The Anytime, Anywhere Workforce
Business Impact: The Mobile Security And Operations Playbook
Benjamin Gray, TJ KeittMay 03, 2012
With two-thirds of the North American and European workforce reporting that they work outside of their corporate office at least occasionally every month, it's imperative that business leaders...
- Downloads: 659
For CIO Professionals
Report:The Social CIO
Future Look: The Social Business And Collaboration Playbook
TJ KeittAugust 24, 2012
Free access to and sharing of ideas is the hallmark of the digital age. Today, your customers, partners, and employees can share information to form opinions that can affect your business and, on a...
- Downloads: 542

Search

CLIP THIS INQUIRY

CLIP THIS FLOOW

Andy Hoar

Senior Analyst serving eBusiness & Channel Strategy PROFESSIONALS

Research Coverage:

Refine your results

Date Range

Role

Methodology

Topics

Industry

Region

Vendor

For CIO Professionals

Report:What Technology Populism Means For Tech Marketers

For CIO Professionals

Report:Case Study: State Street Gives Workers Scheduling Flexibility And Reaps Business Benefits

For CIO Professionals

Report:Portrait Of A Government Information Worker

For CIO Professionals

Report:Does Your IT Department Support The Needs Of The Mobile Workforce?

For CIO Professionals

Report:The Road To Social Business Transformation Starts With A Burning Platform

For CIO Professionals

Report:Framing The Business And IT Impact Of Mobile And Remote Work

For CIO Professionals

Report:Demystifying The Mobile Workforce

For Security & Risk Professionals

Report:Aim To Empower The Anytime, Anywhere Workforce

For CIO Professionals

Report:The Social CIO

Browse