Bobby Cameron's Research
The age of the customer is redefining how technology is used, which will transform how it's managed — how the CIO's organization is structured and operates, especially relative to customer...
- Downloads: 120
CIOs constantly strive to answer two deceptively simple questions: 1) How well am I running my organization, and 2) what changes should I prioritize for improvement? These questions have increas...
- Downloads: 285
Forrester's Technology Management Leadership Maturity Model consists of four domains (leadership, strategy and planning, service design, and service delivery). We designed this model to provide ...
- Downloads: 23
Report: Quick Take: IBM-As-A-Service
IBM is one of the mega oil tankers navigating slowly on the technology ocean, surrounded by speedboats of "startups" and heavy "clouds" on the horizon. Stowaways talking strange languages like "...
- Downloads: 269
CIOs now face a dual agenda — BT and IT. This is the age of the customer: a 20-year business cycle in which the most successful companies will reinvent themselves to systematically underst...
- Downloads: 347
Today's technology trends may appear like only incremental changes compared with historic changes like ERP and the Internet, but Forrester believes that we are in the initial phases of a major t...
- Downloads: 2615
IT leaders have been challenged to harness the complexity of business as it affects planning, architecture, and IT operations. This complexity is only increasing, driven by mergers and acquisiti...
- Downloads: 2130
Report: BT Changes IT's Operating Model
The transition from IT to BT continues, evidenced by the absorption of traditional IT roles throughout the business organization and the increasing number of business executives who are taking o...
- Downloads: 1848
Innovation has reached the level of near-meaningless cliché, with execs wishing they were engaged in more of it — even though these execs are unclear about what they want. For their p...
- Downloads: 2047
Report: IT Demand Management And The PMO
IT demand management (IT DM) is today's leading-edge practice for managing the relationship between IT and the business. It builds on the capabilities of the project/program/portfolio management...
- Downloads: 1907