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Christine leads a team of advisors that manages the Sourcing & Vendor Management Council -- a peer community of senior SVM Professionals at large organizations. She creates the strategic direction for the council, including the creation and implementation of council-specific research and deliverables to help SVM executives achieve their annual objectives.Previously, Christine was the research director for the SVM role. Her primary responsibilities included setting the research agenda to best serve sourcing clients. She worked with clients to help them set their sourcing strategies, create and execute RFPs, and develop vendor management approaches to get the most value from their service providers and product vendors.Previously, Christine was Forrester's lead analyst on consulting and systems integration. She is an expert on the IT services industry. In her nine years at Forrester, she has written on multiple aspects of the consulting industry as well as on outsourcing, offshore, and BPO.
Christine joined Forrester from AnswerThink Consulting Group, where she helped build methodologies and tools used by the consultants in engagement delivery. Prior to AnswerThink, Christine was an analyst at Dataquest, following the consulting and systems integration market. She began her career in public relations at Brodeur Porter Novelli.Christine has been seen on CNBC and quoted in The New York Times, The Wall Street Journal, USA Today, and CIO Magazine. She is a popular speaker, having presented to public forums and major companies.
Christine has a B.A. in international relations and a B.S. in mass communications from Boston University.
Sourcing and vendor management (SVM) teams can use this document to standardize understanding of common sourcing and vendor management terms across their organizations. SVM executives may also f...

Sourcing and vendor management (SVM) clients tell Forrester that vendor risk is becoming a critical issue. Most firms have intense due diligence processes when hiring providers, but those proces...
Since the end of 2008 and continuing today, sourcing and vendor management (SVM) professionals have been telling Forrester that they are rationalizing the number of providers they use, renegotia...
How well do you know your stakeholders? Business users today expect consumer-like usability and functionality from their work tools. And much of what they want to use can be purchased with a cre...
Forrester's inquiry analysis shows that sourcing and vendor management (SVM) professionals are thinking more holistically and strategically about their role. Forty-two percent of the 966 inquiri...
Outsourcing in the context of today's IT organization means partial or complete delivery of an IT service by a third party. Outsourcing promises significant benefits, but those benefits are achi...
Busy sourcing executives often get into "fire-fighting" mode when deals need finalizing — urgent contracts thrust on them by impatient business or IT users that "must get signed in the nex...
One year into our role-based transition, the Forrester Sourcing & Vendor Management (S&VM) team distilled all of the knowledge gained from our research and conversations with sourcing executives...
The issue of vendor risk has become an increasingly critical topic among sourcing professionals. With that in mind, we wanted to highlight this great report on mitigating supply chain risk ̵...
The theoretical basis for vendor consolidation and its potential profits has been out there for quite some time. Yet, many companies are struggling with their supplier base in terms of the numbe...