About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

As a senior analyst, Claire supports Application Development & Delivery Professionals. She covers the strategy and technology associated with talent management, including performance, succession planning, formal and informal learning, and recruiting. She also researches the effect of retiring workers and the new generation of workers on human capital management and development.
Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she assisted organizations in creating the vision, development plan, and policy for HR departments working with educators and community members. She also developed and produced eLearning courses for educators.
Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley, which assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.
Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.
Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.
My colleagues and I talk often about social collaboration and its tepid adoption. The fact is that it’s hard to get employees to use a tool unless they see a real use for it. This is certainly...
I had an interesting discussion today with a new company called Cogniciti that is developing a platform for helping adults “extend their memory and cognitive abilities longer in the...
The data shows that 70% of corporate change efforts either totally fail, have lukewarm results, or the change never becomes an integral part of the company culture. As I talk to clients about their...
Today’s top career sites do more than list jobs available. The best ones give a glimpse of what it’s like to work at the company, communicate the company values, and introduce the...
I'm looking to benchmark where we stand on these topics: 1) eLearning adoption and results; 2) virtual classroom learning adoption and results; 3) cloud computing adoption for training; 4) training...
A New York Times article, “What Is It About 20-Somethings?” written last summer has stayed with me as I continue to talk with clients about the Millennials and how they approach work...
In the last month the Human Capital Management market has consolidated with Authoria picking up Peopleclick and SuccessFactors acquiring Inform. Both acquisitions add product functionality with...
By Claire Schooley Telepresence is the life-size, true color, no latency video meeting technology that creates a “wow” reaction from participants, especially those who have experienced...
I’m thrilled to see “people” talked about as a major focus of business. Company executives recognize that people are critical to sustainable organizational growth. Talent is now a...
We'd like information about mobile learning software that can be used to push training material/courses to BlackBerry mobiles. Questions are: 1) The effectiveness of Chalk Pushcast software —...
Is there recent data for the online jobs market? I am specifically interested in finding information about the current online jobs/recruitment market as well as projections for the next five years....
Our latest featured podcast is Claire Schooley's "Succession Planning, What It Is And Why It's Important". In this podcast, BP&A Senior Analyst Claire Schooley discusses the flow of...
The rumor circulating for the past few weeks has now been confirmed: Oracle is buying Taleo, a global talent management vendor, for $1.9 billion. This is just another — albeit important —...
Today Taleo announced the acquisition of privately-held, Europe-based Jobpartners for $38 million (€25 million) in cash. With this acquisition, Taleo strengthens its European presence in...
For Christmas, my daughter Sarah gave me a book of photos of last summer’s family trip to Cape Cod. Each page was beautifully designed with descriptions of the events captured in the photos:...
by Claire Schooley. I attended a conference sponsored by Carnegie Mellon West; The Fisher IT Center at the Haas School of Business, UC Berkeley; the Software Industry Center at Carnegie Mellon...
by Claire Schooley and Ted Schadler This podcast cover's Cisco's recent acquisition of Tandberg and what it means for Cisco moving forward. The podcast also covers different forms of Web...
Change management from the people perspective is too often a forgotten component of business process transformation. Organizations focus on getting the new processes right and putting technology...
By Claire Schooley Telepresence is the life-size, true color, no latency video meeting technology that creates a “wow” reaction from participants, especially those who have experienced...
By Claire Schooley A government report published September 3, 2009 (and reviewed in a Washington Post article titled “Federal Government Needs Massive Hiring Binge”) reports on a...
Our latest featured podcast is Claire Schooley's "The Millennials, The Next Power Generation In The Workforce". In this podcast, BP&A Senior Analyst Claire Schooley discusses the rise of...
Even with year 2009's challenging economic environment, learning has not taken the drastic hit some pundits feared. In fact, in the past year I have heard more executives talk about the...
By Claire Schooley TJ Keitt, Heidi Lo and I presented a Forrester Teleconference about the Millennial or GenY on September 2, 2009. The multi-generational chat was by far the most active I’ve...
By Claire Schooley Daily, we hear about more layoffs and downsizing. Along with this comes scrutiny of all internal budgets including learning and development. Companies are not lopping off learning...
I attended the Taleo customer conference last week in Chicago where CEO Michael Gregoire in his opening session speech boasted about Taleo’s recent acquisition of Learn.com, a $26...