Forrester Research : Analyst : Derek Miers

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Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Find Derek on:
Blog: Enterprise Architecture Blog

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

Research Coverage:

Business Process Modeling, Business Transformation, Case Management, Complex Event Processing, Customer Relationship Management (CRM), Digital Business Architecture, Enterprise Architecture Practices, Packaged Applications, Program & Project Management, Staff Development, Training & Succession Management, Strategy, Planning & Governance of IT, Workflow

Derek Miers's Research

For Enterprise Architecture Professionals
Report: Forrester's Business Capability Portfolio Assessment: Tool
Derek Miers, Gordon BarnettMay 08, 2013
Even experienced executives have difficulty in deciding on the right mix of strategic investments. Business architecture leaders can assist executives in making the right decisions through the u...
- Downloads: 2
For Enterprise Architecture Professionals
Report: Forrester's Business Capability Portfolio Assessment: Process Guide
Derek Miers, Gordon BarnettMay 08, 2013
Even experienced executives have difficulty in deciding on the right mix of strategic investments. Business architecture leaders can assist executives in making the right decisions through the u...
- Downloads: 3
For Enterprise Architecture Professionals
Report: The Forrester Wave™: BPM Suites, Q1 2013
Clay Richardson, Derek MiersMarch 11, 2013
In Forrester's 59-criteria evaluation of business process management (BPM) suite vendors, we identified the 10 most significant software providers in the category — Appian, Bizagi, Cordys,...
- Downloads: 587
- Rating:
For Enterprise Architecture Professionals
Report: Develop The Implementation Road Map For BPM Excellence
Derek Miers, Clay RichardsonFebruary 21, 2013
Developing an effective road map for business process management (BPM) is imperative if your initiative is to avoid a premature death. Managing processes effectively implies using processes to m...
- Downloads: 343
For Customer Experience Professionals
Report: Adapt Business Process Improvement For Customer Experience
Paul Hagen, Derek MiersJanuary 10, 2013
Firms that seek to differentiate based on customer experience must transform the way their companies operate. Customer experience professionals have the tools required to guide this transformati...
- Downloads: 394
- Rating:

View all of Derek Miers's Research

For Application Development & Delivery Professionals
Report: The Forrester Wave™: Dynamic Case Management, Q1 2011
Derek Miers, Craig Le ClairJanuary 31, 2011
In Forrester's 57-criteria evaluation of dynamic case management (DCM) vendors, Pegasystems, IBM, EMC, Appian, Singularity, and Global 360 led with the most dynamic, visionary platforms. Pegasys...
- Downloads: 1822
- Rating:
For Application Development & Delivery Professionals
Report: SharePoint And BPM — Finding The Sweet Spot
Derek MiersMarch 31, 2010
Despite Microsoft's best attempts to position the SharePoint platform for content and collaboration, many people still see it as a business process management (BPM) platform. The process managem...
- Downloads: 1371
For Enterprise Architecture Professionals
Report: The Strategic Language Of Transformation Unlocks The Power Of BPM, Part 1
Derek MiersJune 21, 2011
As firms embark on their business transformation journey, business process pros find themselves discussing a wide range of topics: program initiation and governance, executive engagement, proces...
- Downloads: 921
For Enterprise Architecture Professionals
Report: Focus On Customers And Business Architecture For Greater Business Process Maturity
Derek Miers, Alexander Peters, Ph.D.August 30, 2011
Over the past decade, business process transformation and continuous improvement initiatives have gained strategic traction. Despite C-suite attention, most organizations still fall relatively l...
- Downloads: 752
For Enterprise Architecture Professionals
Report: How To Develop The Business Case For BPM Projects And BPM Programs
Derek MiersJanuary 18, 2011
Developing a BPM business case differs from a traditional IT project because of the continuous improvement approach that BPM introduces. As such, the business case must be developed and enhanced...
- Downloads: 794