Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

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23 results in Reports

  • Derek Miers
  • Packaged Applications
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Dynamic Case Management, Q1 2011

    Pegasystems And IBM Lead, With EMC, Appian, Singularity, And Global 360 Close Behind

    In Forrester's 57-criteria evaluation of dynamic case management (DCM) vendors, Pegasystems, IBM, EMC, Appian, Singularity, and Global 360 led with the most dynamic, visionary platforms. Pegasystems...

    • Downloads: 2003
    • Rating:
  • For Application Development & Delivery Professionals

    Report:SharePoint And BPM — Finding The Sweet Spot

    Despite Microsoft's best attempts to position the SharePoint platform for content and collaboration, many people still see it as a business process management (BPM) platform. The process management...

    • Downloads: 1425
  • For Enterprise Architecture Professionals

    Report:The Strategic Language Of Transformation Unlocks The Power Of BPM, Part 1

    Translate Strategic Intent Into Action With Structured Language

    As firms embark on their business transformation journey, business process pros find themselves discussing a wide range of topics: program initiation and governance, executive engagement, process...

    • Downloads: 1006
  • For Enterprise Architecture Professionals

    Report:Focus On Customers And Business Architecture For Greater Business Process Maturity

    Results From The Forrester/IQPC Survey Of Business Process Pros

    Over the past decade, business process transformation and continuous improvement initiatives have gained strategic traction. Despite C-suite attention, most organizations still fall relatively low on...

    • Downloads: 829
  • For Enterprise Architecture Professionals

    Report:Dynamic Case Management: Definitely Not Your Dad's Old-School Workflow/Imaging System

    Many business process and content and collaboration professionals, and the vendors that support them, think that dynamic case management (DCM) is a newfangled marketing term to describe an old,...

    • Downloads: 786
    • Comments: 1
    • Rating:
  • For Enterprise Architecture Professionals

    Report:How To Develop The Business Case For BPM Projects And BPM Programs

    Developing a BPM business case differs from a traditional IT project because of the continuous improvement approach that BPM introduces. As such, the business case must be developed and enhanced in...

    • Downloads: 845
  • For Enterprise Architecture Professionals

    Report:BPM Basics

    The term "process" signifies different things to different people. At one end of the spectrum is a set of practices; at the other end, there are procedures. The term "procedure" describes a...

    • Downloads: 816
  • For Enterprise Architecture Professionals

    Report:Identify How BPM Can Improve Your Organization

    Business process management (BPM) attempts to alleviate problems around productivity bottlenecks, customer channel integration, cycle time reduction, and customer service improvement. But while those...

    • Downloads: 773
  • For Enterprise Architecture Professionals

    Report:How To Approach BPM Projects

    For long-term success, the business, rather than IT, should drive and own BPM programs (unless, of course, the processes under consideration are IT's internal processes). BPM initiatives deliver...

    • Downloads: 642
  • For Application Development & Delivery Professionals

    Report:Pegasystems Acquires Building Blocks For Next-Generation CRM

    Signals Major Change For Enterprise Applications

    For quite some time, Pegasystems (Pega) has pursued customer experience and customer service business through its strong rules-based business process management (BPM) offering and customer process...

    • Downloads: 520
  • For Enterprise Architecture Professionals

    Report:The Strategic Language Of Transformation Unlocks The Power Of BPM, Part 2

    Business process pros need to engage their business colleagues throughout business process management (BPM) projects; flow diagrams alone are not good enough. By understanding and adopting the...

    • Downloads: 616
  • For Enterprise Architecture Professionals

    Report:The Context Driving Business Process Management

    In today's cutthroat business world, enterprises struggle to respond to the changing needs of their customers while running efficient and effective operations and, at the same time, complying with an...

    • Downloads: 615
  • For Enterprise Architecture Professionals

    Report:How To Start A BPM Program And Engage The Business

    As with any major organizational change program, gaining BPM traction in the business relies on engagement. This includes ensuring executive support for the BPM initiative. Selecting the right...

    • Downloads: 559
  • For Enterprise Architecture Professionals

    Report:The Shifting Market For Business Process Analysis Tools

    Business process analysis (BPA) began as a separate market run by vendors that developed specialized tools, but a combination of forces is buffeting these vendors: Their markets withered during the...

    • Downloads: 381
  • For Enterprise Architecture Professionals

    Report:The Secret To Managing BPM Risk, Part 1

    Focus BPM Projects On The Business, Not Technology

    Business process management (BPM) projects are fundamentally different from IT projects. Rather than a fixed set of software deliverables with a predetermined end state, the outcome of a BPM project...

    • Downloads: 530
  • For Enterprise Architecture Professionals

    Report:How To Identify A Suitable BPM Project

    Choosing the initial project carefully consistently ranks as one of the key factors dictating long-term BPM program success. The key issue is not so much a question of finding a compelling business...

    • Downloads: 424
  • For Enterprise Architecture Professionals

    Report:How To Embed BA In The Organization

    Continuous Improvement: The Business Architecture Playbook

    While IT planning is a common starting point for business architecture (BA) efforts, the methods and techniques really come into their own when applied to critical business problems. BA addresses a...

    • Downloads: 352
  • For Enterprise Architecture Professionals

    Report:The Secret To Managing BPM Risk, Part 2

    Manage The Politics To Reduce Risk To The Overall BPM Program

    While technology is certainly an underlying component of a business process management (BPM) program, long-term success relies on getting executives to buy into business transformation and continuous...

    • Downloads: 422
  • For CIO Professionals

    Report:Business Process Initiatives Focus On Customer Experience And Cost Reduction

    These data charts are based on the Q2 2011 Global Forrester/IQPC Business Process Maturity Online Survey.

    • Downloads: 52
  • For Application Development & Delivery Professionals

    Report:Reflections From A BPM Thought Leader: Alan Trefler, Pegasystems

    Earlier this year, Forrester launched a series of discussions with business process management (BPM) thought leaders that have made a significant contribution to the discipline — whether by...

    • Downloads: 316
  • For Enterprise Architecture Professionals

    Report:Reflections From A BPM Thought Leader: Phil Gilbert, IBM

    Forrester Research is launching a limited number of discussions with business process management (BPM) thought leaders; this is the first of the series. Given that BPM suites (BPMSes) verge on a...

    • Downloads: 288
  • For Enterprise Architecture Professionals

    Report:Vendor Snapshot: Be Informed

    Semantic Services Enable Better Dynamic Case Management

    Netherlands-based Be Informed has developed something truly new in the business process management suites (BPMS) marketplace. At the heart of its dynamic case management (DCM) offering lies a...

    • Downloads: 227
  • For Enterprise Architecture Professionals

    Report:Knowledge Work Pushes The Dynamic Case Management Market

    Vendors Advance Their Design Time And Runtime Features

    There are fewer production workers who perform repetitive tasks. Work is becoming more knowledge-based and much less structured. As a result, the dynamic case management (DCM) market is expanding to...

    • Downloads: 109