Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: eProcurement Solutions, Q1 2011

Procure-To-Pay Specialists Ariba And Basware Still Lead, But The ERP Suites Have Closed The Gap

In Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability....

• Downloads: 1481

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: AP-EIPP, Q2 2008

Basware Leads For Products That Streamline The Invoice-To-Pay Process, But Other Vendors Also Have Strong Offerings

In Forrester's 78-criteria evaluation of accounts payable electronic invoice presentment and payment (AP-EIPP) vendors, we found that Basware leads the pack, closely followed by Ariba, JPMorgan Xign,...

• Downloads: 1243

For Sourcing & Vendor Management Professionals

Report:Software Pricing And Licensing Trends 2011

Software Sourcing Leaders Should Create Sourcing Strategies That Take Advantage Of Profound Changes In The Software Market

In 2011, Forrester expects to see major changes in the pricing and licensing approaches of traditional software providers. Increasing tension between vendors' insatiable demands for revenue and...

• Downloads: 1617

For Sourcing & Vendor Management Professionals

Report:Successfully Negotiating Microsoft Licensing Agreements

Negotiations with Microsoft can be a daunting challenge for a sourcing and vendor management team. Not only is it likely to represent a major financial commitment, but Microsoft's unique terminology,...

• Downloads: 1394

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Contract Life-Cycle Management, Q2 2011

Upside Software Leads The ePurchasing Suites And ERP Giants In Our Evaluation Of Specialist CLM Products

Contract life-cycle management (CLM) products are more than merely document repositories; they streamline the authoring process, aid compliance tracking, and reduce overall contract administration...

• Downloads: 1208
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For Sourcing & Vendor Management Professionals

Report:Best Practices: Negotiating With Oracle

How To Get A Good Deal On Licenses And Maintenance, Be They For Database, Middleware, Or Application Software

Oracle's pricing is necessarily complex because of its wide portfolio. Regulatory restrictions, coupled with its size, have caused it to adopt highly centralized approval processes that can make...

• Downloads: 1254

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: eSourcing, Q1 2009

Ariba, Emptoris, And Oracle E-Business Suite Are The Leading Tools For Enterprises Wanting To Improve Their Online Strategic Sourcing

In Forrester's 54-criteria evaluation of eSourcing vendors, we found that Ariba, Emptoris, and Oracle E-Business Suite are Leaders, due to their support for global program management and advanced...

• Downloads: 1119

For Sourcing & Vendor Management Professionals

Report:Yes We Can (Cut Our Software Maintenance Costs)

IT Sourcing Executives Can Take Advantage Of Increasing Flexibility To Obtain The Cost Savings They Need

It's one of the unwritten rules of software that maintenance costs only go up — never down. But we used to say that about house prices too. Today, software vendors are coming under increasing...

• Downloads: 1083

For Application Development & Delivery Professionals

Report:Application Vendor Selection: Making The Process Work For You

Selecting an enterprise applications vendor is a systematic process of elimination. A variety of tools are available to bring about a sound decision, but tradeoffs often occur between the level of...

• Downloads: 867

For Sourcing & Vendor Management Professionals

Report:TechRadar™ For Sourcing & Vendor Management Professionals: ePurchasing, Q3 2009

Services Procurement And EIPP Are Hottest, Supplier Performance And Automated Spend Analysis Show Promise, But Supplier Portals Start To Decline

Forrester has used its TechRadar™ on the various subcategories of ePurchasing software to identify which offer the most reliable and fastest-growing sources of business value. We found that...

• Downloads: 871

For Sourcing & Vendor Management Professionals

Report:Five New Microsoft Licensing Twists That Every IT Buyer Should Know

Buyers May Need To Refine Their Microsoft Licensing And Adoption Strategies

Forrester has studied Microsoft's recent pricing and licensing changes and found several that could have profound implications for enterprise IT departments, including price increases and repackaging...

• Downloads: 992
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For Sourcing & Vendor Management Professionals

Report:The Five Qualities Of Good Software Pricing

An Evaluation Framework To Test How Potential Buyers Will React To Your Software Licensing Model

Poorly designed software pricing can limit sales opportunities, extend sales cycles, restrict upselling, and reduce maintenance renewals. Forrester has identified five qualities of good software...

• Downloads: 1031

For Sourcing & Vendor Management Professionals

Report:Check Your Software License Agreement For These Common Flaws

Technology-Savvy Buyers Can Spot Contract Gaps That Lawyers Will Miss

When working with individual clients, Forrester sees many software license agreements that are not fit for the intended purpose. Some common problems: the contracts fail to explain clearly what the...

• Downloads: 890

For Sourcing & Vendor Management Professionals

Report:Best Practices: Invoice-To-Pay Process Automation

Accounts payable electronic invoice presentment and processing (AP-EIPP) applications help companies automate their invoice-to-pay (I2P) processes. Inefficient manual processing can cost $20 or more...

• Downloads: 827

For Sourcing & Vendor Management Professionals

Report:Topic Overview: Software Pricing And Licensing

Rapid technology evolution continually undermines familiar software pricing and licensing constructs. Forrester regularly highlights important issues that affect IT sourcing and vendor management...

• Downloads: 820
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For Sourcing & Vendor Management Professionals

Report:Effective SAP Pricing And Licensing Negotiation

Firms Must Look Beyond Discounts And Address Long-Term Flexibility

Sourcing and vendor management professionals involved in negotiations with SAP feel caught between their managers' expectations and the vendor's dominant negotiating position. However, vendor...

• Downloads: 801

For Sourcing & Vendor Management Professionals

Report:The EIPP Market Is Ripe For Consolidation

Demand For Applications To Streamline Buy-Side Invoice-To-Pay Processes Will Continue To Grow Rapidly

Most invoices start life in order management applications and end up in accounts payable (AP) products, yet almost all must first become paper, processed by expensive, slow, and error-prone human...

• Downloads: 612

For Sourcing & Vendor Management Professionals

Report:Surviving A Software License Audit

Control The Process To Minimize The Risk Of Unexpected Charges

There's nothing wrong with software companies doing license audits — they have to protect their intellectual property (IP) — but sometimes audits can be painful, or even terminal, for IT...

• Downloads: 734

For Sourcing & Vendor Management Professionals

Report:Introducing Software License Optimization

Continuous Improvement: The Strategic Software Sourcing Playbook

This report describes how sourcing and vendor management leaders can practice continuous improvement as part of Forrester's strategic software sourcing approach. Software asset management (SAM), as...

• Downloads: 720

For Sourcing & Vendor Management Professionals

Report:The Real Problem Of Counting Virtual Licenses

Software Sourcing Managers Should Understand The Licensing Impact Of Their Colleagues' Plans For Server Virtualization

Software license agreements that vendors created and buyers accepted years ago fail to make clear how definitions of hardware-based metrics such as per-processor apply to today's virtualized data...

• Downloads: 603

For Sourcing & Vendor Management Professionals

Report:Oracle's Unlimited Licensing Is Good For Both Parties, If Buyers Can Get These Key Amendments

Negotiate Important Contract Changes To Prevent Later Headaches

IT sourcing managers who expect to buy a lot from Oracle over the next two or three years should take a good look at its unlimited license agreement (ULA). Oracle has pioneered this type of deal,...

• Downloads: 608

For Sourcing & Vendor Management Professionals

Report:Five Tips For Negotiating With Oracle

How To Get The Most From Negotiations With This Powerful Supplier

Oracle is a successful, growing technology giant that generates many questions from sourcing and vendor management professionals. You ask us how you know if you've got a good deal — and how to...

• Downloads: 621

For Sourcing & Vendor Management Professionals

Report:Key Players In The Software Reseller Market

Sourcing Professionals Should Consider These Companies When Looking For Global Value-Added Resellers (VARs)

Recent developments in the technology industry mean that VARs must focus more on the value-add part of the role they play; that's where the money is and what clients demand. Sourcing and vendor ...

• Downloads: 533

For Sourcing & Vendor Management Professionals

Report:Updated Q4 2011: Forrester's Software Contract Review Checklist

Use This Tool To Identify And Fix Common Problems In Software License Agreements

You've been given a 30-page software contract, with no time to review it properly and an impossible deadline by which to issue a purchase order. Moreover, the contract includes URL links to various...

• Downloads: 641

For Sourcing & Vendor Management Professionals

Report:Take A Fresh Look At Microsoft's Subscription Program

Recent Price Cuts Could Make It Sourcing Managers' Best Licensing Option

Many enterprises are considering upgrading to new Microsoft products, but they lack the capital budget and are worried about the double impact of software depreciation and Software Assurance (SA) on...

• Downloads: 528