Forrester

For CIO Professionals

Report:Why Strategic Functions Fail

Part 3 Of A Three-Part Series On Why Key IT Roles Fail

Certain roles in IT can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common...

• Downloads: 1014

For CIO Professionals

Report:Put Your Emerging-Technology Strategy Into A Business Context

Globalization, BT Sourcing Strategies, And Digital Business Networks Define The Strategy

CIOs' interest in emerging technologies to drive innovative new business value is at a three-year peak — having been significantly throttled by the recession but coming back at a feverish...

• Downloads: 1426

For CIO Professionals

Report:The Who Of Business Technology Decision-Making

The BT Governance Collection: Stakeholders And Structures

Enterprise governance is about decision rights: who has input into decisions, who makes them, how are outcomes measured, and who is held accountable for those outcomes. Business technology (BT)...

• Downloads: 279

For CIO Professionals

Report:The What And How Of Business Technology Decision-Making

The BT Governance Collection: Outcomes And Processes

Business technology (BT) governance concerns itself with decisions around investing in IT-enabled business change. As an integral part of business strategy, BT governance is exercised by senior...

• Downloads: 333
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For CIO Professionals

Tool:Checklist For Ensuring Sustainability

For CIO Professionals

Report:Build Your Mobile Engagement Strategy

Strategic Plan: The CIO's Mobile Engagement Playbook

Mobile technology is rapidly evolving as a means for organizations to deliver new customer experiences, enhance customer value, and improve employee productivity. When combined with social, cloud,...

• Downloads: 551
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For CIO Professionals

Report:Staffing For Social Business And Collaboration Success

Skills And Staffing: The Social Business And Collaboration Playbook

All too often, IT approaches staffing for social business and collaboration initiatives as it would other IT-led projects. With a focus on providing the best technical solution possible, the...

• Downloads: 319

For CIO Professionals

Report:Seven Steps For Developing Process-Oriented Portfolios Of Business Technology Services

How To Better Manage Complexity And Keep It Under Control

Most organizations do not effectively align their business process management (BPM) and IT functions to control the increasing complexity that multifaceted, cross-functional processes and...

• Downloads: 973

For CIO Professionals

Tool:IT's Relationship With The Business Is Broadly Aligned In Most Organizations

For CIO Professionals

Tool:Most Current BPM Change Initiatives Are Not Very Mature

For CIO Professionals

Report:Shifting From Rules To Guardrails

How To Ensure Sustainability In An Empowered BT Organization

Cloud computing services are designed to be directly consumed by business leaders, developers and consumers, and thus your company’s employees are bringing them into the business and using them...

• Downloads: 614

For CIO Professionals

Tool:Many IT Executives View The Business Process-Based Model As The Future Of IT

For CIO Professionals

Report:Begin BT Strategic Planning With Clear Business Goals

Business Goals: The BT Strategic Planning Playbook

Clear business goals lie at the heart of good strategy. Unfortunately, many organizations have aspirational goals that make strategic planning difficult at best, and they lack the mechanism to...

• Downloads: 653
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For CIO Professionals

Report:Case Study: International Power's Information Workplace

As late as 2008, UK-based International Power didn't even have an intranet. Driven by the conviction that better-managed critical business knowledge could create a competitive advantage, the company...

• Downloads: 352

For CIO Professionals

Report:Use POST To Build A Road Map For Mobile Engagement

Road Map: The CIO's Mobile Engagement Playbook

How do you build a road map for something as fast-moving and disruptive as mobile apps, devices, and projects? Certainly not by letting projects unfold at random as budgets and sponsors appear. To...

• Downloads: 408
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For CIO Professionals

Report:Develop Capabilities And Services To Deliver The Technology Road Map

Build/Buy Capabilities: The BT Strategic Planning Playbook

Forrester's BT Strategic Planning playbook helps CIOs build a BT technology road map — starting with business goals and identifying the business and technology strategies to achieve the goals....

• Downloads: 1126