Forrester

For CIO Professionals

Tool:US Consumers Experience A Broad Set Of Personal Computing Challenges

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

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For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q3 2010

Forrester's Forrsights Workforce Employee Survey, Q3 2010, was fielded to 5,519 technology end users located in Canada, France, Germany, the UK, and the US from SMB and enterprise companies with 20...

For CIO Professionals

Report:Mobile's Ascendance Will Accelerate IT Services Restructuring

The IT Services Opportunity In Systems Of Engagement

Mobile is more than just a pretty face. New platforms will usher in a whole new class of systems focused on engaging customers, employees, and business partners. The move to systems of engagement and...

• Downloads: 282
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For CIO Professionals

Report:New Dynamics Shape IT Services Spending

Changes Will Accelerate Over The Next 24 Months

The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

• Downloads: 369
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For CIO Professionals

Report:Industry Contexts And Constraints Diversify Approaches To Bring-Your-Own-Technology

Pharmaceuticals, High-Tech, Professional Services, And Education Will Lead BYOT Adoption In The Coming Years

This report examines how and why bring-your-own-technology (BYOT) varies across 20 industries. BYOT will remain a thorny issue for CIOs in every industry, geographic region, and company size over the...

• Downloads: 253

For CIO Professionals

Report:Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies

The Info Worker Population Will Grow From 555 Million To 865 Million By 2016, With Growth Markets Leading The Way

Employees that use Internet-connected computing devices for work — info workers — will trample the boundary between work and personal spheres. In this report, we summarize how it came to...

• Downloads: 416
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For CIO Professionals

Report:BT 2020: IT's Future In The Empowered Era

An Empowered Report: Sweeping Changes In The Business Landscape Will Topple The IT Status Quo

Over the next 10 years, three sets of forces will change the relationship of business, technology, and the IT organization. Technologies that are increasingly easy to acquire and use will empower...

• Downloads: 2520
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For CIO Professionals

Report:Insights For CIOs: Make Mobility Standard Business Practice

The Internet and the mobile Internet have effectively combined — driven by the improvement in networks, devices, and operating systems. This means that we no longer have to consider mobility a...

• Downloads: 1250

For CIO Professionals

Tool:Email And Calendar Are Widely Deployed; Mobile LOB Apps Are The Next Opportunity

For CIO Professionals

Report:How Consumerization Drives Innovation

Your Technology And Culture Create An Environment Of Empowered Employees

Consumerization — employees using devices, applications, and web services without permission — is a threat to the status quo and a risk to the security of the firm. But it's also a key...

• Downloads: 898
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For CIO Professionals

Tool:Forecast: US Individuals With Two Or More PCs Or Smartphones Forecast, 2008 to 2016

For CIO Professionals

Report:Windows: The Next Five Years

As Mobile Device Sales Surpass PCs, CIOs Will Need To Corral A Troika Of OS Leaders

The launch of Windows 8 is a major pivot point for Microsoft — and for IT leaders and the individuals they support. The new Windows 8 user experience (UX) and programming model will transform...

• Downloads: 753
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For CIO Professionals

Report:Benchmarking Mobile Engagement: Consumers And Employees Outpace CIOs' Readiness

Benchmark: The CIO's Mobile Engagement Playbook

Are you ready to serve your mobile customers on the device of their choice? Have you anticipated what apps they need next? And for employees, which apps are most important on smartphones? How many...

• Downloads: 143
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For CIO Professionals

Tool:Forecast: US Personal Cloud Subscription Revenue, 2010 to 2016

For CIO Professionals

Tool:The HERO Segments Vary By Demographics And Work Styles

For CIO Professionals

Report:Portrait Of A Government Information Worker

Governments Are Playing Catch-Up In Terms Of Mobility And Collaboration

North American and European governments are striving for efficiency, openness, and responsiveness as their constituencies increasingly organize and mobilize using social technologies. However,...

• Downloads: 537

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q4 2012

A quick look into the survey: This forward-looking market research study of technology information workers details device usage, bring-your-own-device prevalence, phone and Internet, PC application...

For CIO Professionals

Tool:Many Organizations Are Spending On Mobilizing Applications In 2010

For CIO Professionals

Report:Does Your IT Department Support The Needs Of The Mobile Workforce?

An IT Support Report Card On Employee Mobile, Social, And Collaboration Tools

In 2016, Forrester projects that 63 million US information workers will telecommute at least part-time. Our recent survey of 4,985 US information workers indicates we're well on our way to hitting...

• Downloads: 728

For CIO Professionals

Report:What India's 12th National Five-Year Plan Means For ICT Vendors

Aligning Strategies With Key Government Priorities Is The Key To Success

The Indian public sector is an extremely difficult market for IT vendors due to its extended business cycles and high levels of diversity, hypercompetition, bureaucracy, and procurement complexity....

• Downloads: 176
• Comments: 3
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For CIO Professionals

Report:Forrsights: European Companies Start To Embrace New Systems Of Engagement

Our Software Decision-Maker Survey Shows A Shift In Emphasis From Systems Of Records To Systems Of Engagement

During November 2011 and December 2011, Forrester surveyed 676 software decision-makers across Germany, France, and the UK to determine their spending priorities around software. With new systems of...

• Downloads: 176
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For CIO Professionals

Tool:Forecast: US Personal Cloud Subscribers, 2010 to 2016

For CIO Professionals

Report:Forrsights: IT Budgets And Priorities In 2013

Mobility And Analytics Drive Spending Growth Despite Business Pessimism

What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

• Downloads: 311
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For CIO Professionals

Report:Predicting Individuals' Loyalty To Mobile Computing Ecosystems

As Multidevice Adoption Spreads, Today's Weak Attachment To Vendor Ecosystems Will Strengthen

Personal technology vendors are engaged in a battle for their customers' loyalty, which (they hope) will translate to ongoing investment in related devices, software, and services. As individuals...

• Downloads: 80
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